rooms were okay, but staff was almost non-verbal. Nobody attending desk. Nobody attending breakfast area with no monitoring of food. Could not even eat breakfast either day!
Close to highway interchange. Clean facility and was greeted immediately by the on duty manager. Check in process was fast and efficient. Room was clean and well equipped. Would stay here again and recommend to others.
Staff was very friendly & helpful. Breakfast was good and options for just about anyone. Room was clean and inviting,plenty of towels. The little lotion was nice and unexpectedly useful. I wouldnât think twice about staying here again in the future if Iâm in the Soo
Very tired looking. Smelled like old cigarettes, caulk in the shower area falling out, the front desk person looked like we disturbed her while she was sitting there. Like the location, any the bed was comfortable.
Got to hotel and checked in with no problem. Went out and came back and trouble began with door lock not working. So they said they would switch us to another room. The room they tried to give us was a double queen ( not a king that we had). The room SMELLED like must and mildew and i couldn't spend five minutes that room because of my asthma. They then switched us to another room . Right next to the pool ( which wouldn't have been bad ) but there was one group of people who were i the pool from around noon u til the pool closed that day. They were loud (screaming and yelling) and playing loud music all day long. And when we asked about some kind of compensation they said they could only give us some reward points because we had booked thru Expedis.! Now come on ! Doesn't the hotel have some say as to what goes on at their hotel? Not sure i will ever use Expdia or Comfort Inn again. What good does it do to use a web site like Expedia when something happens nothing is done!
First off, we stayed in 232. There was many things with the room that showed it was run down. First the door look like someone tried breaking into and then it was repaired and did not look like it was not done very well. The curtains look torn and barely closed all the way. The tub would not close so it could be filled for a bath. The fridge door was hard to open. This was not worth the money spent for the room.
It is fairly clean, the room did have a damp smell to it which went away after we open the window. All in all ok for the price and lack of choices in the area.