When we first arrived, we were shocked to find that the property was under construction something we had no prior knowledge of. This was very disappointing, as we were immediately met with noise and disruption. Upon entering our room, we discovered several maintenance issues: the toilet seat was barely attached and nearly falling off, and the kitchen sink faucet was extremely loose and almost coming off.
The kitchen was also very poorly stocked there were no cooking utensils, no baking sheet, and minimal essentials to prepare a meal.
To make matters worse, the upstairs neighbors were extremely loud, running around their unit late into the night. Despite multiple calls to the front desk, the noise didn’t stop until around 2 a.m., only to start again at 7 a.m.
And to top it all off, as we were packing up to leave, my daughter found two toenail clippings clearly from an adult in her bed. That was the final straw.
This stay was deeply disappointing and did not meet basic standards of cleanliness, maintenance, or comfort.