This was my second stay at a Citizen M, the other being in Glasgow. I enjoy the rooms and overall style of the properties because they are not like any other hotel I have stayed at. The rooms are stylishly minimalistic. On the purely functional side, the dependence on a tablet to “run” the room is cool in theory, frustrating in practice. The tablet did not work as a remote for the TV very often, and seemed to think the shades and the blinds were the same control. Not insurmountable, but not optimum. Also, a lack of a service elevator seems a little short sighted. The staff was unerringly friendly, but in the course of doing their jobs, (linen carts, etc.) elevator rides could be endless as staff needed to stop frequently on the way down to the lobby