8/10 Good
Marcy
17 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is super nice, great location, we enjoyed the pool, fitness center, and Silvia who worked in the restaurant was really great! Check in was a mess - we arrived 3 hrs after check in arrival time, and the front desk employee said no room was available, she didn’t know when it would be, would not give us wifi password (I needed it to tie in to a telecon), and offered us no accommodation while we waited for our room to be ready that we’d already paid over $500/night for. Thankfully after 10 minutes, someone else came to help us and got us a room - but not the type of room I’d reserved. It was actually the worst check in experience ever and ironically for the most I’d ever paid (pre-paid) for a hotel room. But once we got to our room, it was quite nice. Just the one person who had zero customer service.
Marcy
Stayed 1 night in Feb 2026






















