I booked a non-smoking room and was told when i arrived that they only had a smoking room. The website stated nothing about the $50 deposit that they charge upon arrival. The room was dirty and very run down. The bedding was stained. The registers and medicine cabinet in the barhroom were completely rusted. The toilet ran all night. The carpets were dirty and gross. I would never recommend this place to anyone. Definitely WAY OVER PRICED!!!!!
The staff was very helpful and they managed to solve every request immediately. Very close to Providence, so we can go and come back from Brown very easily
First off I thought, how quaint an actual key...but no. Then open the door to get hit with the terrible smell of the dingy room! Queen beds were reserved...uncomftable double beds were in the room. The toilet tipped when sat on...and the bathroom was the best part of the room. Unsafe due to door resembled a cheap interior door with a single twist lock. Definitely not reassuring or comforting. Then the final straw was the bugs we saw...NOPE! 24 hr. Front desk was a lie, the door was locked when we tried to complain. We stayed 2 nights of our reservation and they wouldn't refund the rest of the 6 nights when we checked out early! And kept our deposit and said that was his newest room and by his standards, clean?!
The motel is rundown with the window glazing falling out of the windows & paint chips scattered about.
The non-smoking room had clearly been smoked in & then covered up with toxic air freshener.
Although the manager was very nice, all the available rooms were in similar condition.
On the plus side, the hot water was hot & the bed linens clean.
The property looked like it was in 1950s if it was a key door open the door the bag bed was sagging. There was a couch. It looked like I got out of the dumpster. A chair stunk to high heaven we closed the door went next-door to the Holiday Inn got a room there didnât get any money back. Didnât care. Wanted to get out of there.
It was clear they would have preferred I not come at all, starting from the fact they called to âmake sureâ I was coming to giving me a smoking room when I requested a non smoking room. They claimed there was no room but the parking lot sure didnât look that way. Paint was peeling from the shower ceiling. Just hope I didnât bring home bed bugs.
Listing said rooms have queen beds. This is false advertising as room had full beds. Made it very difficult for 2 people to share a bed. Office was locked when we arrived and we had to wait for the guy after we called the number.
Would never stay here ever again! The bathroom door wouldnt stay closed. Some windows unable to be opened due to a hole in the screen or a hole in the wood frame. The AC wouldnt turn on, not sure if it was the cord or the AC unit. The carpet was disgusting. Stains all over it. Same with the pullout couch, didnt look like the sheet has ever been washed. Outside many mud wasp nests, and the wooden beams holding the walkway were easily moved. Very unsanitary, unsafe place.
So beds were clean no problems with the main room however bathroom door busted out at the bottom holes in bathroom ceiling and pubic hair all over shower used cloth provided to wipe and clean myself as I needed a shower