See all properties

The Gould Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The Gould Hotel

Front of property – evening/night
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Lounge
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
108 Falls Street, Seneca Falls, NY, 13148
  • Place, Lake Hiddenwood State Park
    ‪2 min walk‬
  • Place, Women's Rights National Historical Park
    ‪2 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪3 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Large Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Double Large Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Courtyard
41 Lakefront Hotel, Trademark Collection By Wyndham
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,090 reviews
The price is CHF 89
includes taxes & fees
1 Feb - 2 Feb
41 Lakefront Hotel, Trademark Collection By Wyndham

About this property

The Gould Hotel

Hotel in Seneca Falls with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
The Gould Hotel offers 48 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with digital channels and first-run films.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The Gould Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Women's Hall of Fame. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from National Women's Hall of Fame and Seneca Museum of Waterways and Industry
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly The Gould Hotel also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Seneca Falls hotel is smoke free.

The Gould Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

The Gould Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Regina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Bobby, MINERAL WELLS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, this is an old hotel that needs complete renovation then open for business Employees seemed overworked and complained alot. Indoors stairs were dirty, elevator was scary. There were so many dogs in the hotel, stairway hall smelled bad. Continental breakfast was horrid. We left a day early. Expedia would not refund $$ nor would the Gould, so we just left. We should have really studied the reviews before we booked
Stayed 3 nights in Oct 2025

8/10 Good

Dale, Greenacres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I grew-up in Seneca Falls and watched the Gould go through changes over the years Staff was extremely helpful and friendly. Rooms still retain the charm of renovations done in more recent years, although the room I had is due for a refresh (paint, wooden plank flooring was de-laminating in a couple of places, better lighting). Trying to find the Spectrum Channel Guide on the television and using remote was very tedious; would be helpful to have a Television Channel Guide printed out in each room. Biggest negative was closure of the restaurant/loss of dining options.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in downtown Seneca Falls...classic old-school hotel with modern updates. Would stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great little places for dinner and a drink! Walkable community. The room was bigger than it appeared in the listing. Spotless and wonderful staff! Hidden Gem!
Stayed 1 night in Oct 2025

4/10 Poor

Gregory

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We really wanted to like this place - old hotel in a picturesque town. But we were scammed. The restaurant is closed, the bar is closed, the Continental breakfast is closed, the vending machines are closed, the ice machine is closed, and the elevator barely works. The only redeeming thing was that the room was clean and comfortable.
Stayed 4 nights in Oct 2025

8/10 Good

jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Timothy, Staten Island

Liked: Staff & service, property conditions & facilities
The hotel is centrally located. You may walk to all the museums and all the restaurants. The parking is free and next door. The hotel is old, but the room was clean and quiet. The staff were friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Barbara

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The parking was the best thing sbout the property. The air conditioning went out in our 1st room and the staff said they couldn't do anything. Temp was 76. Next day we were moved to an "upgraded" room. It was a handicap room, which the shower was not appropriate for our use. By morning the temp was up to 73, so it appeared that unit also was not working. The toilet also was very sluggish. It appeared there were not many rooms that were totally functional The description of the hotel said it had a bar, restaurant and daily housekeeping. The website showed pictures of the areas. It was thst reason we chosed this site None of those were available and it didn't appear to have been opened for awhile. Very disappointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

richard

Stayed 2 nights in Sep 2025

8/10 Good

james

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
room was great,staff very nice, easy parking,good location only bummer resturant and bar not open yet
Stayed 4 nights in Sep 2025

10/10 Excellent

Debbie

Stayed 1 night in Sep 2025

6/10 Okay

Mary

Stayed 1 night in Sep 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe area. Clean hotel, comfortable bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

mike

Stayed 1 night in Sep 2025

8/10 Good

Mary Elizabeth

Travelled with group
Liked: Property conditions & facilities, room comfort
Hotel was understaffed under new ownership.
Stayed 2 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Mary

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We did not end up staying at this hotel as the photos on the site did not match the current condition of the hotel. We spoke with management about this and they were rude and very unhelpful. We ended up contacting Expedia and getting a refund. I would definitely not recommend this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and lovely room
Stayed 1 night in Sep 2025

6/10 Okay

Gladys M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very cute. Im not giving 5 star because our room was not made when we arrived and we had to evacuate because of a gas smell. It turned out to be just a false alarm but very inconvenient.
Stayed 2 nights in Sep 2025

8/10 Good

Thomas, Norfolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old school hotel in historic downtown . Very helpful staff much appreciated after driving all day . Great bed, quiet, super hot shower .
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and comfortable and I loved the personality of the lobby and restaurant area. The complimentary breakfast was not great but even that was rather adorable. Everything was within walking distance. I highly recommended!
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good, easy to park etc. And the hotel and rooms were nice. Even the fitness room looked good. But the breakfast was terrible. Coffee urn was mostly empty, the toaster was broken, and bagels and cold cereal the only options. Not even sure it qualified as breakfast.
Stayed 2 nights in Sep 2025