SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Restaurant
Business centre
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Dolly Parton Statue
    ‪2 min drive‬
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

Similar properties

About this property

SureStay Plus Hotel by Best Western Sevierville

Coffee/tea in a common area, a seasonal outdoor pool and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast and a vending machine. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville's great location gets high marks from our customers. During your stay, you'll be within walking distance of Wilderness at the Smokies. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 2-minute drive from Wilderness at the Smokies and a few minutes from Soaky Mountain Waterpark
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1090 reviews
Rating 8 - Good. 278 out of 1090 reviews
Rating 6 - Okay. 146 out of 1090 reviews
Rating 4 - Poor. 80 out of 1090 reviews
Rating 2 - Terrible. 64 out of 1090 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Erek

Stayed 1 night in Nov 2025

4/10 Poor

Brittany

Stayed 1 night in Nov 2025

8/10 Good

Lauryn

Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A great place and location. We were pleased and will be back! Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Mae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the front desk staff is very friendly. The beds are very clean and comfortable. If I come back here in TN, I will book the same hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Christopher

Stayed 1 night in Nov 2025

4/10 Poor

April

Disliked: Cleanliness
They apparently on do house cleaning every other day according to the frint desk. We stayed 2 nights and how to go request new towels and rags for the second night. The bed wasn’t really all that comfortable. We saw house roaces in the b
Stayed 2 nights in Nov 2025

8/10 Good

Lelia M

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
This is a good place to stay for a few nights. The rooms were clean, air conditioning worked great. The elevator and the walls around the buttons were gross. Breakfast area was clean and food tasty. Area was very safe and there is ample parking.
Stayed 2 nights in Nov 2025

6/10 Okay

Billy

Disliked: Cleanliness
no
Stayed 1 night in Nov 2025

10/10 Excellent

Marcellus

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room, good breakfast and excellent location. Definitely I'll stay again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sabrina

Everything was great!
Stayed 3 nights in Oct 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service
Clean & nice service. The breakfast was real good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcellus

Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Good value for the price.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Angi

Stayed 2 nights in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. Servicd upon arrival wasnt thd best.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times over the last 3 years while working in the area. The staff is very courteous. Hotel is not perfect, but is clean and beds are comfortable. They are a good value for a decent place to stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Glorimar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 6 nights in Nov 2025

10/10 Excellent

Elva

Stayed 2 nights in Nov 2025