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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Free toiletries, hair dryer, towels, soap
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Dolly Parton Statue
    ‪3 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(104 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

SureStay Plus Hotel by Best Western Sevierville

Coffee/tea in a common area, a seasonal outdoor pool and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast and a vending machine. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville's great location gets high marks from our customers. During your stay, you'll be within walking distance of Wilderness at the Smokies. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Wilderness at the Smokies and a few minutes from Soaky Mountain Waterpark
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 573 out of 1171 reviews
Rating 8 - Good. 291 out of 1171 reviews
Rating 6 - Okay. 160 out of 1171 reviews
Rating 4 - Poor. 78 out of 1171 reviews
Rating 2 - Terrible. 69 out of 1171 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and for the price can’t beat it it was super close to everything and was so easy will be staying there again the very next time I visit
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kandi

Liked: Cleanliness, staff & service, amenities
Friendly staff at a convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness
We enjoy our stay everytime we stay here.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carol

The room was beautiful and the staff was very friendly and accommodating
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, easy check-in, location was all amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Very affordable. Clean. Good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always super friendly and the hotel and rooms are very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Staff is super friendly and beds are comfy
Stayed 27 nights in Nov 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Comfy beds and the staff are great people
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff and the continental breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sherra

Liked: Cleanliness, staff & service, amenities
Clean, lobby smelled amazing, convenient to convention center. Away from the mess of the strip.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room very friendly wonderful bed and pillows will definitely stay here again great price too
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room super clean , nice breakfast and super nice staff except for one of the staff and the price all in all made it 5 stars
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, safe area. Perfect for our family trip.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff. Nice Continental breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean the staff was very polite
Stayed 1 night in Dec 2025
Verified

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Great vaule and location for the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
The beds were so comfortable after our long day at Dollywood with a toddler! We absolutely loved it!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room, good breakfast and excellent location. Definitely I'll stay again.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Ckean room, front desk staff was very nice!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed
Stayed 3 nights in Nov 2025