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Ganze Ferienhütte

Affordable | Firepit, Hot Tub, Convenient

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Fotogalerie von Affordable | Firepit, Hot Tub, Convenient

Terrasse/Patio
Smart-TV, Kamin, DVD-Player
Aussenbereich
Innenbereich
Innenbereich

Bewertungen

8,8 von 10.
Hervorragend

Ganze Ferienhütte

3 Schlafzimmer3 BadezimmerPlatz für 9 Gäste186 m²

Beliebte Annehmlichkeiten

  • Whirlpool
  • Küche
  • Waschmaschine
  • Trockner
  • Kostenloses WLAN
  • Klimaanlage

Lerne die Gegend kennen

Auf Karte anzeigen
Sevierville, TN
  • Place, Mills Park
    ‪8 Autominuten‬
  • Place, Morning Mist Village
    ‪8 Autominuten‬
  • Place, Rocky Top Sports World
    ‪9 Autominuten‬

Zimmeroptionen

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Ganze Unterkunft

Du hast die ganze Ferienhütte für dich allein und teilst sie nur mit deinen Mitreisenden.

Affordable | Firepit, Hot Tub, Convenient

Wasserpark, Whirlpool und Concierge-Service – all das bietet diese Ferienhütte (Rauchen nicht erlaubt). Außerdem kannst du Folgendes nutzen: Wäscherei, Spielzimmer/Arcade-Spiele und Grillmöglichkeiten. Diese Ferienhütte hat 3 Schlafzimmer und bietet dir einen kostenlosen WLAN-Internetzugang sowie ein Schlafsofa. Freu dich auf einen Kamin sowie eine Küche mit einem Kühlschrank und einem Ofen, in der du dir auf Wunsch leckere Mahlzeiten zubereiten kannst.
Diese Ferienhütte besitzt klimatisierte Zimmer, die folgende Ausstattung bieten: Kamine und DVD-Player. Die Zimmer verfügen über Balkone. Zur Ausstattung gehören Schlafsofas, Esstische und Kücheninseln. Zur Ausstattung der Küchen gehören Kühlschrank, Herdplatte, Mikrowelle und separate Essbereiche. Zur Badausstattung gehört Folgendes: Badewannen oder Duschen.

Dir steht kostenloses WLAN mit einer Geschwindigkeit von > 50 MBit/s zur Verfügung. Smart-TVs stehen in den Zimmern zur Verfügung. Alle Zimmer verfügen außerdem über Wasserkocher mit Kaffee-/Teezubehör und Bügeleisen/Bügelbretter.

Diese Ferienhütte verfügt über folgendes Angebot: Wasserpark und Whirlpool.

Die unten aufgeführten Freizeitaktivitäten werden entweder vor Ort oder in der Nähe angeboten. Es können dabei Gebühren anfallen.

Diese Ferienhütte befindet sich in der Nähe von: Ripley's Aquarium of the Smokies. Ein Wasserpark, ein Whirlpool und Concierge-Service sind verfügbar. Diese Ferienhütte verwöhnt dich während deines Aufenthalts mit den verschiedensten Annehmlichkeiten. Freu dich auf WLAN-Internetzugang (kostenlos) und eine Küche.
  • Ferienhütte mit Klimaanlage, Küche, Waschmaschine und 3 Badezimmern
  • Kostenloses WLAN (Geschwindigkeit: > 50 MBit/s)
  • Um dich zu erfrischen und Spaß zu haben, findest du vor Ort einen Wasserpark
  • Zu den Leistungen gehören: Concierge-Service
  • 14 Minuten mit dem Auto von Dolly Parton's Stampede Dinner Attraction und 9 Minuten von Rocky Top Sports World entfernt
Diese Ferienhütte bietet seinen Gästen einen Wasserpark und einen Whirlpool. Diese Ferienhütte bietet außerdem Grillmöglichkeiten, ein Spielzimmer/Arcade-Spiele und einen Concierge-Service.

Diese Ferienhütte in Sevierville ist eine Nichtraucher-Unterkunft.

Ausstattung der Unterkunft

Ski

  • In der Nähe eines Skigebiets

Pool/Wellnessbereich

  • Whirlpool

Internet

  • In der Ferienhütte verfügbar: kostenloser Internetzugang per WLAN

Parkmöglichkeiten und Transfer

  • Parkplätze vor Ort

Küche

  • Eiswürfelbereiter
  • Geschirrspüler
  • Herdplatte
  • Kochgeschirr, Geschirr und Besteck
  • Kücheninsel
  • Kühlschrank
  • Mikrowelle
  • Ofen
  • Toaster
  • Wasserkocher für Kaffee/Tee

Gastronomisches Angebot

  • Esstisch

Schlafzimmer

  • 3 Schlafzimmer
  • Bettwäsche wird bereitgestellt
  • Schlafsofa

Badezimmer

  • 3 Badezimmer
  • Badewanne oder Dusche
  • Dusche
  • Handtücher werden bereitgestellt

Wohnräume

  • Esstisch
  • Kamin
  • Separater Essbereich
  • Wohnzimmer

Unterhaltung

  • DVD-Player
  • Smart-TV mit Kabel-/Satellitensendern

Außenbereiche

  • Balkon
  • Grill

Wäschepflegeausstattung

  • Wäscherei
  • Waschmaschine

Komfort

  • Heizung
  • Klimaanlage

Haustiere

  • Keine Haustiere erlaubt

Eignung/Barrierearmut

  • Nichtraucherunterkunft

Serviceleistungen und Annehmlichkeiten

  • Bügeleisen/Bügelbrett
  • Concierge-Service
  • Telefon

Attraktionen des Ortes

  • In den Bergen gelegen
  • In der Nähe eines Krankenhauses gelegen
  • In der Nähe eines Shopping-Outlets gelegen
  • In ländlicher Umgebung gelegen

Aktivitäten

  • Billardtisch
  • Spielhalle
  • Wasserpark
  • Angeln in der Nähe
  • Casino in der Nähe
  • Eislaufen in der Nähe
  • Golf in der Nähe
  • Höhlenwandern in der Nähe
  • Mountainbiken in der Nähe
  • Öko-Touren in der Nähe
  • Rafting in der Nähe
  • Reitmöglichkeiten in der Nähe
  • Themenpark in der Nähe
  • Vogelbeobachtung in der Nähe
  • Wander-/Radwege in der Nähe
  • Water Tubing in der Nähe
  • Weinguttouren in der Nähe

Sicherheitsvorrichtungen

  • Kohlenmonoxidmelder (der Gastgeber hat angegeben, dass in der Unterkunft ein Kohlenmonoxidmelder vorhanden ist)
  • Rauchmelder (der Gastgeber hat angegeben, dass in der Unterkunft ein Rauchmelder vorhanden ist)
  • Erste-Hilfe-Set
  • Feuerlöscher
  • Riegelschloss

Allgemeines

  • Größe der Wohneinheit: 186 Quadratmeter

Richtlinien

Anreise

Der Check-in beginnt um 15:00 Uhr
Ein kontaktloser Check-in und Check-out ist möglich
Mindestalter für den Check-in: 21 Jahre

Abreise

Check-out vor 10:00 Uhr

Hinweise zum Check-in

Du erhältst vom Gastgeber eine E-Mail mit Angaben zu Check-in und Check-out.
Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Haustiere

  • Haustiere sind nicht gestattet.

Kinder und Zustellbetten

  • Kinder sind herzlich willkommen.

Veranstaltungen

Veranstaltungen sind nicht gestattet

Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Diese Unterkunft wird von unserem Partner FeWo-direkt/Vrbo verwaltet. Du erhältst eine E-Mail von FeWo-direkt/Vrbo mit einem Link zu deinem Kundenkonto, in dem du deine Buchung ändern oder stornieren kannst.
Du erhältst vom Gastgeber eine E-Mail mit Hinweisen zur An- und Abreise. Zudem erhältst du eine E-Mail von FeWo-direkt/Vrbo mit einem Link zu deinem Kundenkonto, in dem du deine Buchung verwalten kannst.

Die Unterkunft ist auch bekannt als

Vrbo Property
1353-184793

Bewertungen von Affordable | Firepit, Hot Tub, Convenient

Bewertungen

8,8

Hervorragend

35 von insgesamt 51 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
4 von insgesamt 51 Gästebewertungen haben eine Bewertung von 8 - Gut
7 von insgesamt 51 Gästebewertungen haben eine Bewertung von 6 - Okay
3 von insgesamt 51 Gästebewertungen haben eine Bewertung von 4 - Schlecht
2 von insgesamt 51 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

Bewertungen

Bewertung von einer Partner-Website

10/10 – Hervorragend

Lisa M.

Family Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin was great. We stayed at others before but this one was what our family needed.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Wilfredo S.

Charming cozy cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin, very clean, charming decor, super cozy, close to major attractions. We had a wonderful vacation! My only feedback is there was a water pressure issue where we could only use 1 shower at a time. Management should look into that. The view is peaceful and quiet, though not super private as there is another cabin next door. If you use the fire pit, bring your own dry fire wood and starter sticks. Nonetheless I would definitely recommend staying here as it’s a wonderful place! We loved it.
Bewertung von einer Partner-Website

10/10 – Hervorragend

michael t.

Gentleman Jacks cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was everything that was advertised, and the location was perfect.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Richard M.

We Will Be Back

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was clean,And everything that was advertised.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Melanie B.

Perfect Retreat for Rest and Relaxation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a lovely time during our stay! The home was cozy, peaceful, and very clean, making it the perfect place to relax and unwind. The cabin was well-maintained and had everything we needed for a comfortable visit.The location was beautiful and convenient, offering both privacy and easy access to nearby attractions. We especially enjoyed the quiet atmosphere and the natural surroundings—it truly felt like a retreat.The vacation rental management staff were responsive and helpful, making check-in and communication smooth from start to finish.Overall, we had a wonderful experience and would absolutely stay here again. Highly recommend to anyone looking for a clean, peaceful, and welcoming getaway!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Chakia D.

Always a great experience

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I always have a great experience with Elk Prings resorts. I have booked with them several times and they are always friendly and attentive even throughout the entire stay.
Bewertung von einer Partner-Website

10/10 – Hervorragend

LaQualen B.

Loving elks springs

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My vacation rental was very nice it was very clean and very neat and they had everything that they said they would have the hot tub was enjoyable The kids enjoyed the pools table and the checker games and everything worked on the TV the theater was awesome The outside was awesome sitting by the fire pit and grilling was awesome
Bewertung von einer Partner-Website

10/10 – Hervorragend

Jeff C.

Great Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay at Gentleman Jack's. Loved the location, out away from town, but between GB and PF. We enjoyed the fire pit and used it A LOT. ELK springs Resort was wonderful and will definitely use them again.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Samantha S.

Our small family vacation..

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin! Fit everyone’s needs, close to all the amenities, and all the restaurants, beers were visible, very clean and answered all questions in a timely manner and maintained well and maintenance was quick to resolve if any were to come up!! Recommend this cabin 💯
Bewertung von einer Partner-Website

6/10 – Okay

Rick M.

Relaxing

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was fine with cabin except upon arrival we noticed lights weren't working on screened porch contacted management was told a part was on order,later that week I contacted them again and they stated parts had came in and maintenance would be out to fix them but still wasn't fixed when we checked out Saturday morning,We couldn't enjoy the hot tub or screened porch after dark because it was so dark couldn't see if anything was coming up on the deck
Bewertung von einer Partner-Website

10/10 – Hervorragend

Sarah F.

Perfect Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We needed a change of scenery during this pandemic, somewhere else to isolate, and Gentleman Jack's was perfect. It was very clean and check in and out was a breeze. We loved the game room, movie theater and screened in hot tub. If things were open, the location is ideal! We will certainly be back when everything is back to normal.
Bewertung von einer Partner-Website

10/10 – Hervorragend

A guest from Cincinnati, OH

You won't wanna leave

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin is amazing. we did have a stove issue but the team sent someone out quickly to fix it. Other than that we love returning to their properties. They are always the way described.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Sherri G.

Gentlemen Jacks

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a beautiful cabin with plenty of entertainment. I was very pleased with how clean it was. The rental company was great to work with. Everything went smoothly and that is HUGE for a vacation! And we will rent with this company for future stays! 10 out of 10 is my personal experience!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Michelle M.

Much Needed Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It has been a few years since we were in the mountains. This was much needed family trip. The cabin was clean, the kitchen was stocked with all things, the location was perfect. We love staying in Sky Harbor. We had a few issues and they sent someone up to take care of them. The kids loved all the things the cabin had to offer. We had 4 kids 19,18,16,16. Love how it is in the middle of Pigeon Forge and Gatlinburg.
Bewertung von einer Partner-Website

10/10 – Hervorragend

A guest from Davenport, FL R.

Best Vacation Ever at the Best Cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Incredible is an understatement. This cabin has everything you need. We were blown away with how much space there was and how much there was to do. The hot tub was our favorite part of the cabin especially with the tv right there. The cabin was perfectly clean and the location of it is perfect. You feel far away from everything but you are still very close to everything. We plan to come back to this cabin next year and recommend it to everyone!
Bewertung von einer Partner-Website

2/10 – Ungenügend

Kimberly R.

Disappointed

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Was extremely disappointed I splurged to stay somewhere nice and clean.
Bewertung von einer Partner-Website

8/10 – Gut

Cassandra P.

Awesome customer service

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our experience with Elk springs was very good. They have amazing communication and are willing to help with any problems that you may have. Our biggest complaint that we had with the Gentleman Jacks cabin is that right next door is a construction site and they liked to get working at 8 in the morning.. not what we wanted to be woken up by. However we will definitely be staying at Elk Springs resort cabins again just based off of the customer service we received.
Aufenthalt von 2 Nächten im Juni 2022
Bewertung von einer Partner-Website

2/10 – Ungenügend

Ronald A.

Wasn’t too good

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Honestly terrible
Bewertung von einer Partner-Website

4/10 – Mangelhaft

A guest from Fall Branch, TN

Gentleman Jack stay

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The water pressure was very low. The heat quit working so we had to keep it on emergency heat. One of the toilets wouldn't flush. We couldn't get the theater room to work. The instructions that was sent didn't line up with the equipment in the cabin. Would not stay there again.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Eric W.

Great Family Vacation Spot

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, everything was great and the family had a great vacation. Cleanliness was good overall, keep in mind it’s a cabin with hardwood floors in the mountains—if you wear white socks or go barefoot, you will end up with dirty feet. There were a couple small issues that were addressed with the resort company, but nothing that had any impact on our stay. Location was also ideal, well away from the tourist areas (which is what we were looking for) and untouched by any fires from recent years. Please note-the air hockey table in the photos was no longer there and had been replaced with a foosball table. My youngest was bummed about that, but quickly got over it after a couple games of foosball...so you may want to verify if that’s a deal breaker for you...
Bewertung von einer Partner-Website

10/10 – Hervorragend

CARLA I.

Comfortable; Great Location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property was clean and in good working order. We greatly enjoyed the hot tub and screened-in porch area! The fire pit area is a bit unlevel and difficult to traverse. The theater system was a bit antiquated but the resort quickly responded to our request for help with it. The coffee pot is drip only; no pods. The can opener needs to be replaced and if you need a mixer, you will need to bring one with you. Otherwise, the kitchen was adequate for our needs. Beds were comfy. The location is great; just 15 or so minutes to Gatlinburg or Pigeon Forge. We also like that there are no steps to enter the property and a bedroom with ensuite on the ground floor for anyone that may find steps difficult. We also enjoyed the pool table.We would stay again when in the area.
Bewertung von einer Partner-Website

6/10 – Okay

Beautiful but outdated technology

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was absolutely beautiful and everything we were looking for! The only downside was the annoying tv's and theater room. Maintenance had to come out 3 separate times and we followed the directions to a T. The maintenance man said that this is a constant issue for many of the cabins. Why not update to a roku? The living room tv was above the fireplace so the screen was tinted blue. When we already had limited time to spend in the cabin, it was frustrating waiting hours for maintenance to arrive and no manager to speak with. If you don't care about the theater room or tv's, then you will absolutely love it!! Still waiting on a call from the manager....
Bewertung von einer Partner-Website

6/10 – Okay

Kent C.

Nice place with a few issues

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Overall we had a good time at Gentleman Jack's. It's a pretty nice place for a family getaway. A few issues though- if you want to play pool, the room is actually to small for the size table they have. There are short sticks but you better be a contortionist. Wrong size coffee filters provided for the machine made for some chewy coffee. Could use a deeper cleaning in places. We lost power for a few hours and it was problematic but that wasn't the fault of the owners. Also, there should be chairs on the lovely back porch- we had to move stools outside. Location is nice and quiet if not a little treacherous to get to. Watch for bears! We had one turn up in the driveway! 3.5 Stars - based on the price it should've been 100% IMO.
Bewertung von einer Partner-Website

6/10 – Okay

Heather S.

Just ok

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Check-in was delayed and when mentioned we were told to expect a delay since it was stated when booking. No accommodations or discount was offered for the inconvenience. We had to call maintenance as we had to lights in the bathroom. Tubs and toilets were dirty, screens on doors were torn, no extra blankets left for pull out couch, pictures of fire pit area very misleading. We had a group of 8 and there was not enough room to seat all of us in the family room. The furniture that was there was crammed in the family room making it difficult to walk around. Dishes were dirty. No baking sheets available; only pots and pans. Silverware set of only 5 available.
Bewertung von einer Partner-Website

6/10 – Okay

A guest from Chapel Hill, NC

Nice Cabin but Issues with Cleanness

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was beautiful, the baths in the bedrooms was very nice, and the kids enjoyed the games. The management was professional and came promptly to fix an issue with bathroom lights, that occurred mid stay. However,there were hygiene and cleanness issues. Towels were old and have hair. There was only one toilet paper in each bathroom which was not enough for a big family.The carpet has spots and needs cleaning. We couldn't use the outside area because it was so dirty. It looks like no body has cleaned it for a year. There were spider webs. In addition, there were only one trash bag provided for 6 nights. They should take into consideration the number of nights someone has booked. The air conditioning was not the same for each floor despite us changing the temp.The basement was cold, main floor was normal, and the top was hot. I would also advise the management to add drawers because the closets were extremely small and not suitable for a family who's staying for more than a few days.