The Start of my wedding weekend was a bit stressful. When we checked in, I noticed that the place wasnât very clean. As I did a walk through it looked like the place wasnât cleaned for weeks. Dust was a few inches thick, jacuzzi tub had grim/dust all through it, crumbs left on the table/chairs, floors not vacuumed/mopped, hair all over the bathroom floors, and the fridge was disgusting. I contacted the host (Kaci) right away regarding the issue. She was prompt with getting back to me, and offered to have someone come clean it for me. At this point I was livid, it was close to 7pm and I havenât even had a chance to get settled. She was super nice and apologetic and ensured she would make things right for my family and me.
I then decided to just give the cabin a good scrubbing myself. (At least I know it would be done right) Finally around 9:30pm we were able to sit down and relax. Despite the start of our trip we really enjoyed staying here at rest assured. The host (Kaci) made sure she took care of us by refunding us a good bit, for our aggravation and the time it took me to properly clean the cabin. All and all it turned out to be a great wedding week with my family. The location was perfect! Pool could have been a bit bigger for the amount of cabins/people in the resort. But it was clean, and had a nice shaded sitting area with tables and chairs. Kaci was very prompt to answering any questions/issues that we had. Besides the cabin not being properly cleaned (which she assured me would never happen again) we had a great stay at rest assured.