Sheets in one of the bedrooms were covered in what appeared to be body hair. Contacted the host and they sent someone to change the bedding. They showed up while we were gone and appeared to have only changed the comforter. Contacted them again and was told someone would be coming back. No one showed and we ended up having to wash the bedding on our own.
Everything was awesome! My Family wants to book again in July, or sometime in September. We're definitely visiting again! :) I just have to remember to bring little items, like ex. wash cloths, pot holder, towels. Thank you again, for such a awesome stay!
We had a fantastic stay at this house and highly recommend it! The property was exactly as described and shown in the pictures. It was beautifully cleaned upon our arrival. We had 6 adults and 5 children. Everyone fit comfortably. There are smart TVs in every room and space to hang out on each floor. The kids loved playing in the pool every day. We appreciated the code lock on the pool door for safety. The pool table and mini arcade table were a hit.Stores for groceries and such just 10 minutes away. We enjoyed exploring Gatlinburg (30-40 minutes away) and Pigeon Forge (20-30 minutes away). The kids liked watching the occasional construction vehicle drive by; the noise was not bothersome at all! The hosts were very responsive and helpful with any questions we had. We hope to stay at this house again soon!!
Beautiful house & neighborhood, very convenient location. Previous renters mustâve treated house rough because upon our arrival we found several damaged & non-functioning items in home that we had to document & spend time communicating with owners/rental company about which was somewhat stressful and unpleasant to deal with on vacation. Thankfully most of issues/damages didnât affect our stay. We didnât get to use the Firepit for part of our stay which was disappointing but was given troubleshooting steps so we went out bought a battery & ended up getting to enjoy the firepit. There was a propane grill on the porch but was told there wasnât a grill on the property so we placed our grocery order believing there wasnât one when there was, so communication/info needs to be more accurate. Also communication on checking in & out were not timely we had to ask for check in information as we hadnât received any information such as house number, door codes etc. and checkout instructions werenât sent till late on the eve of checkout & we had already left the property to travel home as we typically just rent an extra night so we can leave at a time that works with our travel arrangements. We followed house rules that were given but wish we wouldâve known there was an additional checkout checklist prior to our departure like maybe post it on the fridge or share along with check-in information. End on a good note- view from front porch rocking chairs was great & hot tub & pool were great!