This property is probably very nice when itâs ready to be rented, but we did not have a good experience here. We were informed when we were 1 hour away from the property; 9 hours into our drive to TN that there was an issue with the well pump & we may not be able to stay there. At the very last second, we were finally informed that we must stay at a different property because the well pump had a short. We left our belongings at this secondary property the next day because at 10 am and after our inquiring messages on next steps were left unanswered, we left to enjoy our day. An hour later, we receive a call and are informed that we must move our belongings immediately as this secondary housing had been re-rented. As we had just payed to park in Gatlinburg, we declined & had the property representative move our things to this property which allegedly had a corrected well pump. That evening, the indoor jacuzzi water filled with sediment and was unusable. The outdoor hot tub was leaking out of the bottom and was unusable. The next day, we were told the wash machine also has a short, all being blamed on a storm that happened THREE weeks prior. We checked out 5 days early & received a full refund.