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Crowne Plaza Shanghai Nanjing Road by IHG

4.5 star property

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Photo gallery for Crowne Plaza Shanghai Nanjing Road by IHG

Daily buffet breakfast for a fee
Reception
Exterior
Suite, 1 Bedroom (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
700 Jiujiang Road/719 Nanjing Road, Huangpu District, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪1 min walk‬
  • People's Square
    ‪6 min walk‬
  • The Bund
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Worklife)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Single Beds (Worklife)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Worklife)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

1 King Junior Suite

  • Sleeps 2

View all photos for 1 King Standard

1 bedroom, premium bedding, minibar, in-room safe

1 King Standard

  • Sleeps 2

View all photos for 1 King Premium Worklife

1 bedroom, premium bedding, minibar, in-room safe

1 King Premium Worklife

  • Sleeps 2

View all photos for 2 Twin Premium Worklife

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Premium Worklife

  • Sleeps 2

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • Sleeps 2

View all photos for 1 King Premium Kids Theme Sofa Bed

1 bedroom, premium bedding, minibar, in-room safe

1 King Premium Kids Theme Sofa Bed

  • Sleeps 2

View all photos for Suite - Courtyard-View (Double Bed)

1 bedroom, premium bedding, minibar, in-room safe

Suite - Courtyard-View (Double Bed)

  • Sleeps 2

View all photos for 2 Twin Standard Room High Floor

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Standard Room High Floor

  • Sleeps 2

View all photos for 1 king Standard Room High Floor

1 bedroom, premium bedding, minibar, in-room safe

1 king Standard Room High Floor

  • Sleeps 2

View all photos for 1 King 1 Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

1 King 1 Bedroom Suite

  • Sleeps 2

View all photos for 1 King Bed 1 Bedroom Courtyard Suite

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed 1 Bedroom Courtyard Suite

  • Sleeps 2

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • Sleeps 2

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • Sleeps 2

View all photos for 2 Twin Standard

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Standard

  • Sleeps 2

View all photos for 1 King Junior Suite High Floor

1 bedroom, premium bedding, minibar, in-room safe

1 King Junior Suite High Floor

  • Sleeps 2

View all photos for 2 Twin Bed 1 Bedroom Courtyard Suite

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Bed 1 Bedroom Courtyard Suite

  • Sleeps 2

View all photos for 1 King 1 Bdrm STE Worklife

1 bedroom, premium bedding, minibar, in-room safe

1 King 1 Bdrm STE Worklife

  • Sleeps 2

View all photos for 2 Twin Premium Room

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Premium Room

  • Sleeps 2

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Sleeps 2

View all photos for Suite - Courtyard-View (2 Beds)

1 bedroom, premium bedding, minibar, in-room safe

Suite - Courtyard-View (2 Beds)

  • Sleeps 2

View all photos for 1 King Premium Room

1 bedroom, premium bedding, minibar, in-room safe

1 King Premium Room

  • Sleeps 2

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About this property

Crowne Plaza Shanghai Nanjing Road by IHG

Luxury hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a business centre and a meeting room.
Crowne Plaza Shanghai Nanjing Road by IHG offers 390 accommodations with minibars and a safe. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us they can't get enough of Crowne Plaza Shanghai Nanjing Road by IHG's great location. During your stay, you're just a quick walk from Nanjing Road Shopping District. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Nanjing Road Shopping District and 7 minutes on foot from People's Square
Crowne Plaza Shanghai Nanjing Road by IHG offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Shanghai Nanjing Road by IHG. Parking is available for a fee.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Comely – This restaurant serves breakfast, lunch and dinner.
Regent Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 256 to 256 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Comely
  • Regent Chinese Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Shanghai Nanjing Road by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 286.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 256 to 256 for adults and CNY 0 to 128 for children
  • Self-parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 286.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 35 inches (90 centimeters) and taller for breakfast.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Majesty Hotel Shanghai Plaza
Majesty Plaza Shanghai
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai Hotel Shanghai
Majesty Plaza Shanghai Hotel
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel
Crowne Plaza Shanghai Nanjing Road an IHG Hotel
Crowne Plaza Shanghai Nanjing Road by IHG Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel Shanghai

Crowne Plaza Shanghai Nanjing Road by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 422 reviews
Rating 8 - Good. 108 out of 422 reviews
Rating 6 - Okay. 33 out of 422 reviews
Rating 4 - Poor. 10 out of 422 reviews
Rating 2 - Terrible. 11 out of 422 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 3 nights in May 2025

6/10 Okay

erin

Liked: Staff & service
The rooms are dark and could use an update.
Stayed 1 night in Apr 2025

10/10 Excellent

jackson, San Diego

Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Stayed 1 night in Apr 2025

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient, right on NanJing Road walk street, and it's really close to subway exits and all the highlight. Really enjoy my two days stay there.
Stayed 2 nights in Apr 2025

8/10 Good

Joshua, Guatemala

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, near biggest streel in Shanghai for Shopping,
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the location excellent. The hotel staff were helpful and friendly. The breakfast was very good with lots of options. Overall the city and hotel stay was great.
Stayed 3 nights in Apr 2025

10/10 Excellent

KAM NONG

Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Amenities
Great hotel in a fantastic location. Right in the middle of all the shops with plenty of places to eat. Close to subways and connections to airports so easy to get around. You can walk to the bund in around 15-20 minutes. The staff are very helpful and speak excellent English. Would definitely stay here again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk, doorman, and housekeeper are all very welcoming and friendly. It was true 5 star service for our stay.
Stayed 12 nights in Dec 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first property staying in China so I have nothing to compare it with. The hotel is adjacent to the Conrad and behind the property is a very large shopping area. There’s a lot of road construction so lots of traffic. The hotel is older so don’t expect the jacuzzi tubs in your Jr suite to work. All of the rooms have broken tubs and replacement parts are no longer available. The breakfast is very good but missing Smoked Salmon, bagels, cream cheese, red onion. The staff is friendly and the gym is good. It takes a while for the hot water to reach the faucets and the valves are backwards which takes getting used to. Is it because it China or bad plumbing? I would stay there again but I like to try out different hotels
Stayed 3 nights in Apr 2025

10/10 Excellent

Loo Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Bobby

Stayed 4 nights in Apr 2025

10/10 Excellent

Chng Woei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near train station, shopping street and the bund. Clean room. 2nd time staying at this hotel when in Shanghai.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nhan

Stayed 4 nights in Mar 2025

10/10 Excellent

Cheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want you to know that all their service staff are ready to help and assist. The outstanding service staff are Isaac, Gabriel, Mary Zhu, and countless others. THE HOTEL ENVIRONMENT HAS A VERY CHARMING AMBIANCE. I HIGHLY RECOMMEND THIS HOTEL, AND I WILL BE BACK TO STAY THERE AGAIN IF I GO TO SHANGHAI.
Stayed 8 nights in Mar 2025

10/10 Excellent

Joseph, Van Alstyne

Stayed 5 nights in Dec 2024

8/10 Good

JackNgee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Stayed 5 nights in Mar 2025

10/10 Excellent

Alok

Stayed 2 nights in Mar 2025

4/10 Poor

Oi Shuen

Stayed 4 nights in Mar 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a way to end our trip

We loved Shanghai. Our first leg we stayed near the bund and this time we thought we’d stay near Nanjing road. Firstly. Staff here are amazing, they were so great with the kids and really helped with when we arrived slightly before check in. Gave us an amazing room with a great view of the Shanghai skyline. Was an older style hotel, but so clean and comfortable. One of the best of the trip. The location is awesome. If you wanted to you can walk to to the bund, there’s thousands and I mean it, options to est around the hotel and realistically we had two kids (5 & 2) and walked everywhere from here. Everything felt like it was 30-45 away walking and it was very convenient. Our next trip to Shanghai (which we are considering going again next year) we will definitely be staying here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Nancy, Vancouver

The hotel is very well-located, on one end of the Nanjing Pedestrian Street.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ang Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025