Everything is excellent. Staff are very friendly and helpful. Breakfast is a combination of Western and Chinese styles and tastes so good. The room is spacious and clean. The metro station is a bit far away from hotel (walk for around 10 minutes) but taking taxi to your destination is easy (use app or raise hand on the street). A new apartment community is 1 block away with a supermarket (ALDI) and some restaurants which is very convenient.
Great Value for money Hotel, Room was spacious and clean with all the amenity's you would expect, and it was comfortable to sleep. Its great value if your staying in Shanghai.
Hotel.com had a different location on the map for this hotel, not in the central location of Shanghai as I thought it was, hotel.com offered no help to resolve this issue other than told me I could cancel after I spend more than 30 minutes with its stupid AI and then another 20 minutes with a human (supposedly), no phone service offered to talk verbally, what if I had problems spelling or typing.
Buena voluntad por la gente en la recepciĂłn aunque su nivel de ingles es pobre. Extraordinario profesionalismo de Sr William en la recepcion que hace mucho esfuerzo en ayudarte en todo y tsmbien habla buen ingles.
The staffs at the counter were incredibly nice and friendly despite out late arrival at midnight; they even gave us fruits and sanitary kits for the night, and gave us clear instructions for out stay and services. I definitely recommend this hotel for other people who need to stay near for travel ir any other purposes!