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Novotel Shanghai Clover

4.5 star property

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Photo gallery for Novotel Shanghai Clover

Seasonal outdoor pool, open 9:00 AM to 9:30 PM, pool umbrellas
1 bedroom, minibar, in-room safe, soundproofing
Lobby sitting area
1 bedroom, minibar, in-room safe, soundproofing
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

View in a map
Building No 1, Lane 3188, Xiupu Road, Pudong, Shanghai, 201315
  • Place, Shanghai Disneyland©
    ‪5 min drive‬
  • Place, Shanghai New International Expo Centre
    ‪12 min drive‬
  • Place, Century Park
    ‪14 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, soundproofing

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed (Panorama)

Junior Suite, 1 Double Bed (Panorama) | 1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 Double Bed (Panorama)

  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, minibar, in-room safe, soundproofing

Premier Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premier Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, soundproofing

Premier Room, 2 Single Beds

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, soundproofing

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, minibar, in-room safe, soundproofing

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Studio, Multiple Beds

Family Studio, Multiple Beds | 1 bedroom, minibar, in-room safe, soundproofing

Family Studio, Multiple Beds

  • 45 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite, Multiple Beds

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Suite, Multiple Beds

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed (City Side)

Deluxe Room, 1 King Bed (City Side) | 1 bedroom, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (City Side)

  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Accessible (City Side)

  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed, Accessible

  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Shanghai Clover

Luxury hotel with free airport shuttle and free local area shuttle
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free theme park shuttle. Other amenities include a snack bar/deli, a complimentary children's club and a seasonal outdoor pool. Housekeeping is available on request.
Novotel Shanghai Clover offers 322 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Shanghai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Shanghai Clover. During your stay, you'll be close to Shanghai Disneyland©. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Just a 5-minute drive from Shanghai Disneyland© and 12 minutes from Century Park
  • Free airport, theme park and local-area shuttle service
Novotel Shanghai Clover offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A complimentary children's club, a vending machine, and tour/ticket assistance are also featured at the luxury Novotel Shanghai Clover. A roundtrip airport shuttle at scheduled times and A theme park shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 9:30 PM at scheduled times
  • Free area shuttle
  • Free theme park shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange

Things to do

  • Free children's club
  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free children's club
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 220.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 per person
  • Late check-in fee
  • Rollaway bed fee: CNY 220.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Novotel Shanghai Clover offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 9:00 AM to 9:30 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Shanghai Clover (opening June 2016)
Novotel Shanghai Clover Hotel
Novotel Clover Hotel
Novotel Clover
Hotel Novotel Shanghai Clover Shanghai
Shanghai Novotel Shanghai Clover Hotel
Hotel Novotel Shanghai Clover
Novotel Shanghai Clover Shanghai
Novotel Shanghai Clover (opening June 2016)
Novotel Shanghai Clover Hotel
Novotel Shanghai Clover Shanghai
Novotel Shanghai Clover Hotel Shanghai

Novotel Shanghai Clover Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1012 reviews
Rating 8 - Good. 332 out of 1012 reviews
Rating 6 - Okay. 83 out of 1012 reviews
Rating 4 - Poor. 29 out of 1012 reviews
Rating 2 - Terrible. 22 out of 1012 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keneeth

Liked: Cleanliness, amenities, property conditions & facilities
Their Customer service is great and appreciate what they did for my daughter.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to metro station and there is shuttle bus to Disney land and airports as well as inner city for sight seeing. The staff members are very friendly and helpful. I list my property and contacted t the hotel 3 weeks after. The manager and staff were trying their best to help me find the item. In the end it was my misunderstanding. The cleaning lady on the 9th floor is very friendly and helpful and even left a note in my room written in English and always make sure I have enough bottles drinking water in the room. She is very hard working lady as well. I highly recommended this hotel especially if you are going to take kids to Disney land.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very helpful. The place was efficient and a short DiDi to many attractions, Disney & Shanghai Safari Zoo. We left a bag in a DiDi and the hotel organised to get our items back untouched.
Stayed 3 nights in Jul 2025

10/10 Excellent

VICTOR

Stayed 10 nights in Jun 2025

10/10 Excellent

Hyun Myeong, Astoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe I underestimated China, but the staffs here were extremely kind and helpful. I lost my phone in the taxi and 4 staffs came and helped me to find them by calling all places. Taxi driver requested 500 yuan to return (which was insane but I had to, to get the phone back). The hotel has shuttle that is very convenient and I returned to hotel at 4pm from Disney to rest and went back to Disney at 7pm. Very nice. I'd return here and stay again! Thanks again for those who helped me to find my phone!!
Stayed 3 nights in Jun 2025

6/10 Okay

Scott

Liked: Cleanliness, room comfort

Okay spot

Pool closed which we weren’t expecting- everything looks slightly tired. Staff in restaurant were lovely and ever so helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom floor can get very slippery even with the bath mat. Instead of a slick tile on the floor, maybe something with texture would’ve been better. The staff were absolutely tremendous, helping us with the laundry and ordering food for delivery from restaurants outside the property. Great location nearby to Disney and they provide free shuttle to/from Disney.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

2/10 Terrible

priscilla

Travelled with partner
Disliked: Amenities, property conditions & facilities
Terrible location the shuttle sucks morning around the area. Stay at the other hotel next to Costco that has a lot of dining and tea options also this pool was closed and the self serve laundry was closed! They should have warned us in advance! I would not return to this hotel also they don’t speak any English staff is not helpful or friendly. I don’t recommend trust me I travel a lot and this was one of the worst locations. The shuttle is only certain hours and the pickup at the airport was a nightmare we ended up catching a cab which cost a lot.
Stayed 3 nights in Apr 2025

4/10 Poor

Marian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights whilst visiting disney. Checked in late, there were eye drops left in the bathroom and hair in the shower. Second day the glass which we used wasn’t cleaned and just left on the counter. The staff are not very friendly and can’t be bothered to help you. Didn’t even tell us our room numbers when checking in, had to ask. The lifts take ages to come, breakfast was nothing special. There are a few fresh stations where they cook Chinese food and the two elderly staff there were the nicest we encountered. Very limited English amongst the staff and google translate is blocked in China so had to use the staffs device to communicate which they hesitantly use.
Stayed 2 nights in Apr 2025

8/10 Good

Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and convenient transportation to Disney and airport. Noisy when subway passes by.
Stayed 5 nights in Mar 2025

6/10 Okay

Siosaia

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service

Convenient to Disney and pudong airport

Hotel is near Pudong airport, have free shuttle bus to and fro airport, Disney and to Bund. The hotel is a little rundown and not very well-maintained. Bed and pillows are too soft. Cleanliness is also so-so. But the service of staff is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Chan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a bit far. Convenient is they have free shuttle servce to and fr airport. Disneyland is nearby. If you are going disney this is the best choice. The price is average and provide good service. Food in the rest taste good. Unfortunately nothing to move around. Quite boring for long stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shunya

Liked: Cleanliness, staff & service, property conditions & facilities
Near by Disneyland
Stayed 2 nights in Nov 2024

10/10 Excellent

Chuen Foong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan C.

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect for kid and adults
Stayed 5 nights in Oct 2024

10/10 Excellent

Elio, Winter Garden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow that is all I can say about this place. The room was spectacular and the breakfast was amazing and free. The free shuttle Disney was also superb.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, English speaking service with beautiful, quiet rooms!
Stayed 1 night in Aug 2024

10/10 Excellent

Shohreh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say a big thank you to one of your receptionist, his name is Shihao Yang. He was a very help full , kind, patient and amazing one . Please thanks again from me . I was using his own internet as I had a zoom meeting over night and he was supporting me . Thanks again🙏
Stayed 1 night in Jun 2024

10/10 Excellent

Carolyn

Travelled with partner
Perfect for Disney! Not a lot around to eat at except Disney and the hotel. However, the food at the hotel is excellent and definitely value for money. Would happily stay again
Stayed 2 nights in May 2024

10/10 Excellent

Jiawu, Ottawa

Stayed 2 nights in May 2024

10/10 Excellent

Drew

Stayed 1 night in Apr 2024

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides excellent services. Very family friendly. Got kids playground. Free handcraft program for kids. Free transportation services to Disneyland, airport, train stations, and bund. Free evening treats… highly recommended, especially for family.
Stayed 4 nights in Dec 2023