See all properties

Comfort Inn Shelby

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn Shelby

Lobby
Lobby
Lobby
Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2012 E Marion St, Shelby, NC, 28150
  • Place, Moss Lake
    ‪3 min drive‬
  • Place, Don Gibson Theater
    ‪6 min drive‬
  • Place, Cleveland County Arts Council
    ‪6 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard King Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, Shelby, NC
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 927 reviews
The price is CHF 92
includes taxes & fees
18 Jan - 19 Jan
Country Inn & Suites by Radisson, Shelby, NC

About this property

Comfort Inn Shelby

Hotel in Shelby with free breakfast and 24-hour business centre
This smoke-free hotel features a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Inn Shelby offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Shelby. During your stay, you'll be close to Moss Lake. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Moss Lake and 7 minutes from Don Gibson Theater
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn Shelby. Self parking is free.

This Shelby hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 December 2025 to 15 March 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Comfort Inn Shelby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 661 reviews
Rating 8 - Good. 220 out of 661 reviews
Rating 6 - Okay. 65 out of 661 reviews
Rating 4 - Poor. 24 out of 661 reviews
Rating 2 - Terrible. 33 out of 661 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not stellar, but clean.
Stayed 2 nights in Oct 2025

6/10 Okay

Carltia

Travelled with family
Liked: Staff & service
Staff was amazing. Very friendly, professional and polite!
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to Kings Mountain park
Stayed 2 nights in Oct 2025

10/10 Excellent

david, west columbia

Stayed 1 night in Oct 2025

6/10 Okay

Tracy

Travelled with family, Business traveller
Liked: Staff & service
Shower/tub area is not maintained very well.
Stayed 2 nights in Sep 2025

8/10 Good

Cathy

Stayed 2 nights in Sep 2025

8/10 Good

Lori

Stayed 1 night in Oct 2025

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very dated. Hallway carpet is nasty. Hotel is under construction. No access to elevator
Stayed 1 night in Sep 2025

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how inviting it was. The staff was was very friendly. They even gave us an extra room key. Thwy said if we had any trouble they would make it right. The only downfall was the ice machine. On the first floor was broken. Wonderful breakfast. They moring staff on Saturday went out of hos way to find me coffee creamer that i liked. They definitely went out of the way to chat and say good morning and have a good day. Its definitely a place i will go back to. Price was just right for the 3 of us.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brooks

Stayed 2 nights in Sep 2025

10/10 Excellent

Jack, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

The hotel had a convenient location to the fairgrounds, shopping, and restaurants. It was quieter than expected. The facility shows its age, but it was clean. The staff was friendly and helpful. The only issue was that the staff said that Hotels.com had overbooked King bed rooms, so I received a Queen bed room.
Stayed 1 night in Aug 2025

10/10 Excellent

Isaiah

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

8/10 Good

salana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Robin was great! She was the receptionist when I arrived. She was courteous and kind! The only thing that went weird was that an 18 wheeler drove through the building and we had to evacuate. Robin was amazing! She made sure everyone got out safely and that she made sure everyone was accounted for. Cudos for Robyn!
Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

The hotel staff were all very friendly and welcoming. Even on check out. The lobby and breakfast areas were always clean and smelled great. The carpet in the hallways was dated and dirty. The room was very clean. Had plenty of towels and some toiletries. The water pressure in the shower was great! The blow dryer was terrible. The bed and pillows were clean and comfy. I would go back if I came that way again. Just needs a little TLC :)
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were booked at another hotel that turned out to be a real dive, and the staff here found us a room and let us check in early.
Stayed 2 nights in May 2025

10/10 Excellent

maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Dale

Disliked: Property conditions & facilities
The room was definitely overpriced
Stayed 2 nights in Apr 2025

10/10 Excellent

Adler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025