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Aparthotel

The Clouds Apartment

3.5 star property

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Photo gallery for The Clouds Apartment

Indoor pool
Deluxe Apartment, 2 Bedrooms, Kitchenette | Living room | 53-inch flat-screen TV with cable channels, TV, pay films
Exterior
Business centre
Grand Condo | Living room | 53-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Shuiwan 1979 Plaza, Shekou Street, Shenzhen, Guangdong, 518067
  • Place, Shenzhen Bay
    ‪2 min walk‬
  • Place, Sea World
    ‪9 min walk‬
  • Place, Window of the World
    ‪10 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View | Premium bedding, down duvets, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 Bedroom, City View

Premium bedding, down duvets, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, City View

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Apartment, 2 Bedrooms, City View

Premium bedding, down duvets, in-room safe, individually furnished

Premier Apartment, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Apartment, 2 Bedrooms, Sea View

Premier Apartment, 2 Bedrooms, Sea View | Living room | 53-inch flat-screen TV with cable channels, TV, pay films

Premier Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Apartment

Junior Apartment | Premium bedding, down duvets, in-room safe, individually furnished

Junior Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Double or Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Clouds Apartment

Along with 10 restaurants, this smoke-free aparthotel has 5 bars/lounges and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a poolside bar, 2 coffee shops/cafes and a snack bar/deli are on-site. Each apartment offers comforts like premium bedding and a down duvet, plus free WiFi and a flat-screen TV with cable channels. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
The Clouds Apartment offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation has separate dining areas. Beds feature down duvets and premium bedding. 53-inch flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at The Clouds Apartment, you'll be connected to a shopping centre and within walking distance of Shekou Ferry Terminal. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. Built in 2018, this comfortable aparthotel has 66 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a living room, a dining area and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 10 restaurants, 2 coffee shops/cafes, a poolside bar and 5 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a playground and bicycles to rent
  • Just a 2-minute drive from Shekou Ferry Terminal and 6 minutes from Shenzhen University
  • Free airport shuttle service
There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A business centre and 12 meeting rooms are available.

Public spaces have free WiFi and wired Internet. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at The Clouds Apartment. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star Shenzhen aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.
The Clouds Apartment has 10 restaurants on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 8:30 AM to 8:30 PM on request
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: CNY 58 for adults and CNY 58 for children
  • 10 restaurants
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch flat-screen TV with cable channels
  • Pay films

Outdoor areas

  • Garden
  • Porch/lanai

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 12 meeting rooms
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • In-room accessibility
  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 66 units
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2018
  • Electric car charging station
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CNY 58 for adults and from CNY 58 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The Clouds Apartment offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Clouds Apartment Shenzhen

Clouds Shenzhen

The Clouds Apartment Shenzhen

The Clouds Apartment Aparthotel

The Clouds Apartment Aparthotel Shenzhen

The Clouds Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities
Clean and convenient. Beautiful living space
Stayed 6 nights in Jan 2026

4/10 Poor

Winley

Travelled with group
Disliked: Room comfort
位置方便，好近地鐵站，與服務台聯絡需要利用WeChat 太不方便，最匪夷所思的是半夜零晨時間玻璃幕牆外工人在吊船上工作，引致吊船不停撞擊牆壁，製造極大噪音，引致整夜難眠，直至半夜三點找服務員上房理論及投訴，擾攘一段長時間聲音才停止，本人已經不能再繼續入睡，嚴重影響精神。不明白酒店為何會這樣安排？
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The clouds was everything it said and more. I highly recommend The Clouds, also it's in the Grade Hotel ,
Stayed 4 nights in Apr 2025

10/10 Excellent

Razvan Gheorghe

Liked: Cleanliness, amenities, property conditions & facilities
Clean and organised.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option walkingbdistabce fromnsea world

Amazing
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually live in Shekou and stayed here as our apartment was having some work done on it. We enjoyed staying here as it had a little kitchenette, which made it seem more like home. It was a spacious room, with a separate bedroom and living room. However, even though we had a kitchenette, it was not stocked with plates, cutlery or glasses upon our arrival, even though we assumed it would be. All-in-all we enjoyed our stay and felt comfortable during our time there.
Stayed 6 nights in Oct 2018

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities
Rent och fräscht. Bra utrymme och ligger bra till. Hade absolut kunnat komma tillbaka.
Stayed 2 nights in Jan 2026

10/10 Excellent

Malthe

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

GEIR ARNE

Travelled with family
Liked: Cleanliness, room comfort
Veldig bra leilighet med nydelig utsikt sentralt i Shekou
Stayed 4 nights in Dec 2024

8/10 Good

FUK SING

Travelled with family
Liked: Cleanliness, room comfort

Two-bedroom (with damaged glass door)

The family room is nice, except that the glass door of shower room is damaged, quite dangerous indeed!
Stayed 1 night in Dec 2024

6/10 Okay

Ki Sung

Business traveller
Stayed 2 nights in Oct 2024

6/10 Okay

Yuen Chun C

Stayed 1 night in Aug 2024

8/10 Good

Tsz Hong

Liked: Cleanliness, room comfort

Fair enough Service apartment.

This place has another name of Grade hotel (The service apartment is located right behind the Grade Hotel. The views of the place are quite good from 27/F. However the place itself is quite old and some of the stained.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018