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Snow King Retreat - The Heaven

3.0 star property

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Photo gallery for Snow King Retreat - The Heaven

LOG HUTS | View from room
Banquet hall
Interior detail
Reception
Kitty’s Suite | 1 bedroom, in-room safe, desk, soundproofing

Reviews

3.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Fagu Top, Shimla, Himachal Pradesh, 171029
  • Kali Bari Temple
    ‪2 min walk‬
  • Mall Road
    ‪10 min walk‬
  • Christ Church
    ‪13 min walk‬
  • Shimla (SLV)
    ‪12 min drive‬

Room options

View all photos for Cane Hut

Cane Hut | 1 bedroom, in-room safe, desk, soundproofing

Cane Hut

  • 6 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Kitty’s Suite

Kitty’s Suite | 1 bedroom, in-room safe, desk, soundproofing

Kitty’s Suite

  • 6 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pine Cottage Twin Room with Two Large Double Beds

Pine Cottage Twin Room with Two Large Double Beds | 1 bedroom, in-room safe, desk, soundproofing

Pine Cottage Twin Room with Two Large Double Beds

  • 6 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Living room | 32-inch LCD TV with cable channels, TV

Family Suite

  • 6 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 6 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Bathroom amenities | Free toiletries, slippers, towels, soap

Superior Room

  • 6 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for LOG HUTS

LOG HUTS | 1 bedroom, in-room safe, desk, soundproofing

LOG HUTS

  • 6 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Luxury Studio

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Orchid Shimla

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (28)
The price is CHF 56
for 1 room
includes taxes & fees
23 Jul - 24 Jul
The Orchid Shimla

About this property

Snow King Retreat - The Heaven

Mountain hotel connected to a shopping centre in Shimla with 2 restaurants
This hotel features 2 restaurants, an outdoor pool and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site.
Snow King Retreat - The Heaven offers 50 accommodations with a safe and free newspapers. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Snow King Retreat - The Heaven, you're connected to a shopping centre and just a quick walk from Kali Bari Temple. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, basketball and a playground
  • Steps from Kali Bari Temple and 11 minutes on foot from Mall Road
  • Local-area shuttle service available for a fee
Snow King Retreat - The Heaven offers its guests an outdoor pool and a steam room. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A nightclub, a terrace, and an arcade/games room are also featured at the business-friendly Snow King Retreat - The Heaven. An area shuttle within 25 km is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Shimla hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
SNOW VIEW REVOLVING – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 25 km
  • Free self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 500 for adults and INR 250 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • SNOW VIEW REVOLVING

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height desk
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Snow King Retreat - The Heaven

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 800.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 500 for adults and from INR 250 for children
  • Rollaway bed fee: INR 800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Snow King Retreat
Hotel Snow King Retreat Shimla
Snow King Retreat
Snow King Retreat Shimla
Snow Retreat
Hotel Snow King Retreat Hotel
Hotel Snow King Retreat Shimla
Hotel Snow King Retreat Hotel Shimla

Snow King Retreat - The Heaven Reviews

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

3.4/10

Cleanliness

2.8/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

ESH, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED

Hi, I am your customer for several months and all hotel reservations made through your website Latest booking confirmation: Dear Nemtal, Thanks for booking with us. That’s all done for you so now you can look forward to your stay. Your Hotels.com Confirmation Number is 118632507703. I would like complain that I have done on Latest booking the information about the location of the hotel is not right and was found in search I asked the hotel is situated 22 km elected from the city itself Consequently was caused me mental anguish and I had to pay for another hotel accommodation Thanks in advance and waiting for your reply as still pending

6/10 Okay

Traveller, UK

Disliked: Staff & service

Fantastic location ... once found

Fantastic location but very difficult to find as Hotels.com reported it as being in Shimla, rather than the reality of being 20km distant. Also not so impressed after difficult 16 hour journey from Delhi (holiday traffic and minor landslips following monsoon rain) to be told at midnight by reception that there was no booking. Strength of following 'discussion' eventually proved we did indeed have a booking. Rooms and hotel facilities very tired now when once must have been special. But still recommended as an interesting place to stay out of Shimla.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 숙소. 다시는 근처도 안감.

최악의 호텔임. 호텔수준이 아니고 민박수준임. 호텔닷컴의 예약 컨펌도 안됐다고 함. 추운날 가족들과 밖에서 노숙했음. 춥고 배고파 근처 호텔에서 저녁 식사하는데 근처호텔 역시 바가지 요금. 6명이서 43만원 내고 허접한 인도식 먹음..