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Hoshino Resorts KAI Poroto

4.0 star property

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Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Lake view
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Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902
  • Upopoy National Ainu Museum and Park
    ‪2 min walk‬
  • Shiraoi Tourist Information Center
    ‪6 min walk‬
  • Lake Poroto
    ‪6 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Western-style Room TA3, Non Smoking

Western-style Room TA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room TA3, Non Smoking

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

Western-style Room with Outdoor Bath RA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Western-style Room FA4, Non Smoking

Western-style Room FA4, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room FA4, Non Smoking

  • Lake view
  • Sleeps 4
  • 4 Single Beds

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About this property

Hoshino Resorts KAI Poroto

Ryokan with free parking, steps from Upopoy National Ainu Museum and Park
Coffee/tea in a common area, spa services and a 24-hour front desk are available at this smoke-free ryokan. Self parking is free.
Hoshino Resorts KAI Poroto offers 42 accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen).
During your stay at Hoshino Resorts KAI Poroto, you're just a quick walk from Upopoy National Ainu Museum and Park. You'll find features such as free self-parking and spa services.
  • Free WiFi
  • Free self-parking
  • Amenities include a lift and coffee/tea in a common area
  • Steps from Upopoy National Ainu Museum and Park
As a guest of Hoshino Resorts KAI Poroto, you'll find spa services, coffee/tea in common area, and a lift. The front desk is open around the clock. Self parking is free.

This 4-star Shiraoi ryokan is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Hoshino Resorts KAI Poroto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 86 reviews
Rating 8 - Good. 15 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Amenities
Room onsen tub was small, food is terrible (except for the milk pudding for dessert). There is a rotten moat that bred mosquitos and were landing on our window. No bars, facilities, amenities etc...
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025

10/10 Excellent

Soyon

Stayed 1 night in Jan 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoon

Stayed 1 night in Oct 2024

10/10 Excellent

Wasamon

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good. Room is nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manami

Stayed 1 night in Jul 2024

10/10 Excellent

Jaegyu, Fort Lee

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

supakrit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing stay
Stayed 1 night in Dec 2023

8/10 Good

Hou Ming Joyce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The onsen is excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Canny

Stayed 1 night in Jul 2023

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very comfortable room with an onsen in your bathroom. The private open air onsen is wonderful, one of the most peaceful moments of our trip. The hotel is architecturally gorgeous and the way it blends with nature is stunning. Food is ok, there’s only one restaurant and you have to book breakfast and dinner - otherwise you have to walk to get something to eat as there’s nothing the kitchen can prepare which I find a bit disappointing after several hours traveling and feeling super tired. Dinner was great although for tourists not used to the style there could have been an explanation of the set menu which I found out later there were many dishes I was allergic to and couldn’t change. Overall is a nice hotel for a one night stay but given above preparation is needed.
Stayed 1 night in Jan 2023

10/10 Excellent

Gaige

8/10 Good

Siu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店質素很好，服務員態度親切及主動幫助顧客 外在不可控因素例如蚊患嚴重 令我對酒店的印象扣了有一些分數。附近亦有齊Coop, Daiso等超巿及商店，走遠些少還有分散疏落的食肆 大多集中在最接近的白老JR駅。開車去的會更好，不開車的就可坐巿內循環巴士。
Stayed 2 nights in Jun 2025

10/10 Excellent

Byungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Outstanding Outdoor Hotspring Bath. And Super scenic resort. Highly recommend. It worths
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

符合期待和cp 值

房間寬敞舒適，餐點也可以，公共露天溫泉很舒服，可以看到北斗七星和流星
Stayed 1 night in May 2025

10/10 Excellent

Yoonseok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

YAHUEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025