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Holiday Inn Shreveport Downtown by IHG

Property class: 3

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Photo gallery for Holiday Inn Shreveport Downtown by IHG

Exterior
Exterior
Exterior
Bar (on property)
1 bedroom, desk, soundproofing, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
102 Lake St, Shreveport, LA, 71101
  • Place, Bally's Shreveport Casino & Hotel
    ‪7 min walk‬
  • Place, Sam's Town Casino
    ‪8 min walk‬
  • Place, Shreveport Convention Center
    ‪12 min walk‬
  • Airport, Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication Accessible)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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About this property

Holiday Inn Shreveport Downtown by IHG

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Holiday Inn Shreveport Downtown by IHG offers 190 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Shreveport hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Shreveport Downtown by IHG. During your stay, you're just a quick walk from Shreveport Festival Plaza. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Bally's Shreveport Casino & Hotel and Sam's Town Casino
  • Free local-area shuttle service
Holiday Inn Shreveport Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 5400 square feet (502 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Shreveport Downtown by IHG. A free area shuttle within 3 mi is available. Self parking is free.

This 3-star Shreveport hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Shreveport Downtown by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 13.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 5,400 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 November to 8 February:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 to 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Shreveport Downtown
Shreveport Downtown
Holiday Inn Shreveport Downtown Hotel
Holiday Inn Shreveport Downtown
Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
Shreveport Holiday Inn
Shreveport By Ihg Shreveport
Holiday Inn Shreveport Downtown
Holiday Inn Shreveport Downtown by IHG Hotel
Holiday Inn Shreveport Downtown an IHG Hotel
Holiday Inn Shreveport Downtown by IHG Shreveport
Holiday Inn Shreveport Downtown by IHG Hotel Shreveport

Holiday Inn Shreveport Downtown by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1014 reviews
Rating 8 - Good. 217 out of 1014 reviews
Rating 6 - Okay. 177 out of 1014 reviews
Rating 4 - Poor. 139 out of 1014 reviews
Rating 2 - Terrible. 180 out of 1014 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Kanisha

Stayed 1 night in Jan 2026

4/10 Poor

Greta

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was genuinely wonderful & very helpful. However, the hotel is so poorly maintained and the room so incredibly dirty that it’s surprising Holiday Inn keeps its name on this location.
Stayed 1 night in Dec 2025

6/10 Okay

Alexis

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
When we first arrived the room we had smelled like smoke and the carpet and chair wasn’t cleaned. They changed our room. In our new room when I woke up the next morning it was an ant crawling by my head. I wanted to leave then but my boyfriend said we was leaving in the morning . They changed our room for the 3rd time & there was no problem after that but it was just not cleaned overall . Needs more sanitation.
Stayed 2 nights in Dec 2025

6/10 Okay

Cristy

Stayed 1 night in Dec 2025

2/10 Terrible

dorothea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We were moved three times. The last room they had to bring a refrigerator and microwave in. The job in the shower came off when we tried to shower and we also found a roach in the room. Despite these issues, i was advised i would receive a discounted rate which they lied about that. This was my second time staying here and i will NEVER book holiday inn again!
Stayed 1 night in Dec 2025

8/10 Good

Victor L.

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Hmm uh
Stayed 3 nights in Dec 2025

10/10 Excellent

Herman

Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell

Stayed 1 night in Dec 2025

4/10 Poor

justin

Stayed 1 night in Dec 2025

10/10 Excellent

Latasha

Liked: Cleanliness, amenities, property conditions & facilities
Nice; clean rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Cain

Liked: Cleanliness, staff & service, amenities
Room was perfect!
Stayed 3 nights in Nov 2025

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Cleanliness, amenities
Room looked very dated compared to the photos and was in rougher shape than other rooms in the same hotel when I stayed before. No water pressure in the shower and the floors were dirty.
Stayed 1 night in Dec 2025

6/10 Okay

Nyles

The room was extremely outdated and it was confusing trying to find the room if it is at the end of the hall, a
Stayed 2 nights in Dec 2025

4/10 Poor

Keneisha

Travelled with family
Bed very hard and pillows too soft no kind of support at al and the coffee maker in the room wasn’t working but the staff are great
Stayed 2 nights in Dec 2025

10/10 Excellent

Kori

Stayed 1 night in Dec 2025

10/10 Excellent

Preston

Stayed 1 night in Dec 2025

2/10 Terrible

Teonna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was slightly dirty tub, furniture, and smell of the room. The shower wasnt working matenance was called. He stated that it would take him 30-60 minutes to chane the shower head. He said we can get another room. We had an event to attend to in an hour. The desk didnt have another room. We kept the room with the broken shower and the wayer filled up in the tub. The water drainage wasnt working properly. It wasn't a good experience.
Stains on the shower curtains.
Stayed 2 nights in Dec 2025

10/10 Excellent

Josh

Stayed 1 night in Sep 2025

6/10 Okay

Laura

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Staff were nice and location was perfect. However, the room was dark and cramped and the carpet was disgusting. The TV didn’t seem to have regular stations. It needed a log in to use it and the remote needed batteries.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Room wss great condition. Gromt staff welcoming
Stayed 1 night in Nov 2025

8/10 Good

Freddie

Stayed 1 night in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Nov 2025

2/10 Terrible

Abby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was nice. Breakfast was good. Room (on first floor)was disgusting. Carpet was damp, sticky and smelled the old wet closed in space. Ceiling with yellow stains covering. Walls with buckled areas and brown stains. Shower did not drain. Bed was comfortable. Just overall a dirty disgusting feel to the room. Getting to the room required going thru a narrow hallway with multiple sharp turns. It appeared as if it was not for guests. Gym had nice set of dumbbells various weights with a nice bench and good selection of cardio equipment. There is a cable machine that is not in proper working condition. Closest ice machine was on 3rd floor and did not work. Ice machine on 4th floor worked well.
Stayed 1 night in Nov 2025