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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Zhibek Zholy, you'll be close to Mega Planet. Free breakfast, free WiFi in public areas and free valet parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a meal at the family restaurant or drinks at the karaoke bar
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute drive from Abay Park and a few minutes from Mega Planet
  • Airport shuttle service available for a fee

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. Hotel Zhibek Zholy also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Shymkent hotel.

  • 47 guestrooms or units
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Zhibek Zholy offers 47 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually furnished accommodation includes single sofa beds. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 75-cm Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and bidets. This Shymkent hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Tempur-Pedic beds
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Children's slippers

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Restaurant Zhibek Zholy – On-site family restaurant.

Karaoke Silk Way – On-site karaoke bar. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at noon

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Zhibek Zholy offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for KZT 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 4000 per vehicle (one-way)
  • Crib (infant bed) fee: KZT 10.0 per day
  • Laundry fee: KZT 1000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zhibek Zholy Hotel
  • Hotel Zhibek Zholy Shymkent
  • Hotel Zhibek Zholy Hotel Shymkent

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.