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Mercure Sibiu Arsenal

4.0 star property

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Bar (on property)
Exterior
Exterior
Exterior
Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
42 44 BULEVARDUL VICTORIEI, Sibiu, 557260
  • Place, Sub Arini Park
    ‪1 min walk‬
  • Place, Lucian Blaga University of Sibiu
    ‪6 min walk‬
  • Place, Piata Mare
    ‪3 min drive‬
  • Airport, Sibiu (SBZ)
    ‪6 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, soundproofing

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, minibar, in-room safe, soundproofing

Classic Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Privilege)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite with One Double Bed and Sofa Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Suite with One Double Bed and Sofa Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Sibiu Arsenal

Hotel in Sibiu with 24-hour front desk and coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking. Change of towels is available on request
Mercure Sibiu Arsenal offers 121 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers. This Sibiu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Sibiu Arsenal, you're just a quick walk from Sub Arini Park. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Sub Arini Park and 6 minutes on foot from Lucian Blaga University of Sibiu
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at Mercure Sibiu Arsenal. Parking is available for a fee.

This 4-star Sibiu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Mercure Sibiu Arsenal has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 9 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Indoor pool
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (return, maximum occupancy 3)
  • Covered self-parking fee: EUR 9 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Sibiu
Mercure Sibiu Arsenal Hotel
Mercure Sibiu Arsenal Sibiu
Mercure Sibiu Arsenal Hotel Sibiu
Mercure Sibiu Arsenal (Opening Q3 2023)

Mercure Sibiu Arsenal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at the last minute when other plans fell through, and this hotel exceeded our expectations. Excellent condition, very comfortable, with a nice pool and a great breakfast. Decent location (about 15-20 min walk to Piata Mare).
Stayed 2 nights in Aug 2025

10/10 Excellent

Eric, Colleyville

Stayed 6 nights in Jan 2025

8/10 Good

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard 4 star
Stayed 1 night in Dec 2024

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean comfortable great service and breakfast. Location wasn't good enough
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Ok hotel. A bit far from the historic center but there is a bus stop right outside the hotel that goes to the train station. Also a nice park across the street. Big room. Fairly clean. Good selection at breakfast.
Stayed 4 nights in Oct 2024

10/10 Excellent

Milton, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. The staff was amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Stayed 1 night in Sep 2024

6/10 Okay

REMUS, SURPRISE

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked a premium room which had the breakfast included. We normally drink cold mineral water which just happened to not be part of the menu, extra fee had to be paid for it. Okay, understandable, however the servers hackled me for a signature the moment they placed the water bottles on my table. Respectfully, I responded that I was not done with my meal and to leave the tab open as I was sure more water had to be ordered. At this point I am very irritated and asked to speak with a manager. To my surprise no manager was present. I waited until I was done and then proceeded with closing my tab and pay for the water I consumed during my breakfast. Later, I made my
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk to the old town In a beautiful park Great staff there Breakfast really good 👍
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel outside of old town

Nice modern hotel just slightly out of the old town (15 minutes walk). Supermarket near by along with some nice restaurants. Checking in staff were friendly too. Balcony was nice with great views of the mountains.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel posizionato a 15 min a piedi dal centro storico ma di fronte ad un parco fitto di vegetazione e la mattina si poteva “giocare” con gli scoiattoli. Il parcheggio esterno era gratuito ma sicuro oppure Interno a pagamento ma non ne abbiamo usufruito. La piscina coperta bella e rilassante. La colazione varia ed abbondante ha soddisfatto tutti i gusti dolci e salati e la sala molto grande e carina rendeva ancor più piacevole il tutto. Il pezzo forte era la nostra suite costituita da due stanze due bagni e terrazzino che la facevano sembrare un appartamento privato enorme e confortevole.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modernt hotell

Helt modernt hotell, ligger mitt emot parken. Det pågår byggnationer i området men hotellet är ljudisolerat så detta störde oss inte. Det finns pool och relax avdelning men denna var välbesökt och ljudnivån allt för hög.
Stayed 1 night in Aug 2025

10/10 Excellent

Britta

Stayed 1 night in Jul 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco, Genova

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Struttura molto bella , siamo stati accolti dalla signorina della reception in modo impeccabile ci ha omaggiato appena arrivati 4 bottigliette di acqua molto molto gentile se venite a Sibiu considerate questo hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Grzegorz

Liked: Staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Toni

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Helga

Liked: Cleanliness, property conditions & facilities
Das Hotel ist ok mit kleineren Mängel ,das Frühstück gewöhnungsbedürftig und Personal schrecklich bis aufs Andrea an der Rezeptipn die ihren Job mit Liebe macht.
Stayed 2 nights in Jun 2024

6/10 Okay

Maresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very new, superb Parking Options, Supermarket nearby, nice facilities, the breakfast was not vegan friendly, we asked for plant milk, they told us they only serve it when you buy special coffee. No label was on the food, so as a pregnant person you almost couldn’t eat anything. The pillows were to big, other people before us asked for smaller ones but they were not available.. the pool has swimming lessons and no one tells you. During that time you do not want to use the pool (noisy and full). Otherwise it’s a nice pool!
Stayed 3 nights in May 2024