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Palm Garden Lodge

2.0 star property

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Photo gallery for Palm Garden Lodge

Property grounds
Bicycling
International cuisine
Minibar, free cots/infant beds, rollaway beds, free WiFi
Property amenity

Popular amenities

  • Free airport shuttle
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Ta Poul Village, Svay Dangkum, No. 132, St. Tepvong, Next to Phsar Gné, Siem Reap
  • Angkor Night Market
    ‪3 min walk‬
  • Old Market Area
    ‪5 min walk‬
  • Pub Street
    ‪7 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Minibar, free cots/infant beds, rollaway beds, free WiFi

Standard Double Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room (with Fan)

Room amenity

Standard Single Room (with Fan)

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, free cots/infant beds, rollaway beds, free WiFi

Standard Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room, 1 King Bed

Room amenity

Standard Single Room, 1 King Bed

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room (with Fan)

Minibar, free cots/infant beds, rollaway beds, free WiFi

Standard Twin Room (with Fan)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room (with Fan)

Minibar, free cots/infant beds, rollaway beds, free WiFi

Standard Double Room (with Fan)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

About this property

Palm Garden Lodge

Central lodge connected to the convention centre in Siem Reap with free breakfast
A restaurant, coffee/tea in a common area and 24-hour room service are available at this lodge. Free full breakfast is provided, as well as free WiFi in public areas, free airport pick-up and a free shopping centre shuttle. Other amenities include conference space, concierge services and dry cleaning.
Palm Garden Lodge offers 16 accommodations with minibars and complimentary bottles of water. Televisions come with premium cable channels.

Bathrooms include a shower, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Palm Garden Lodge, you're connected to the convention centre and just a quick walk from Angkor Night Market. Enjoy features like free breakfast, free WiFi in public areas and free airport pick-up service.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Angkor Night Market and Pub Street
  • Free airport pick-up, shopping centre and ferry terminal shuttle service
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A meeting room and limo/town car service are available. Event space at this lodge measures 215 square feet (20 square metres) and includes conference space. A free shuttle from the airport to the hotel (available on request) and A ferry terminal shuttle are free. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Palm Garden Lodge. The lodge can provide concierge services and wedding services.
Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM. An additional breakfast is available daily for a fee. The lodge hosts a free manager's reception on selected days.
On-site venue – This restaurant specialises in international cuisine and only serves breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle on request
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals

Family friendly

  • Free babysitting
  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Built in 2010

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Free local calls

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7 per vehicle (one-way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Palm Garden Lodge offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Garden Lodge
Palm Garden Lodge Siem Reap
Palm Garden Siem Reap
Palm Garden Hotel Siem Reap
Palm Garden Lodge Lodge
Palm Garden Lodge Siem Reap
Palm Garden Lodge Lodge Siem Reap

Palm Garden Lodge Reviews

Reviews

6.6
Rating 10 - Excellent. 39 out of 182 reviews
Rating 8 - Good. 50 out of 182 reviews
Rating 6 - Okay. 39 out of 182 reviews
Rating 4 - Poor. 23 out of 182 reviews
Rating 2 - Terrible. 31 out of 182 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
AVOID STAYING HERE!! I got stolen all my cash from my room, where only me and my partner were staying and was locked at all times. Staff won’t take responsibility, even though they are the only ones with access to the rooms when locked. Worst experience so far regarding accomodation.
Stayed 2 nights in Feb 2019

2/10 Terrible

Jin, Siem Reap

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff werr great BUT FOR TWO NIGHT'S MY WINDOW WAS OPEN. IT HAS THE WOODEN FRAME TO BLOCK ANYTHING FROM PASSING. FIRST NIGHT I SAW MY CURTAIN TAKEN THROUGH.SECOND NIGHT SOMEONE TRIED STEALING MY BAG. ITS 12AM AND I WILL NOT SLEEP. SCARED OF LEAVING INCASE SOMEOJENIS WATCHING. NO HOTEL STAFF AROUND
Stayed 2 nights in Oct 2018

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, room comfort

Very good for price. A bit from town

Stayed 2 nights in Oct 2018

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed and loved my stay in this hostel during my travelling in Siem Reap. The atmosphere was great for relaxing with free coffee and tea 24 hours at the restaurant in front of the hostel. The rooms were clean and comfortable. The staff was welcoming, friendly and helpful, they kept and cared for me like their family. The Angkor Wat tours and bus tickets arranged from the hostel were wonderful and cheap price. Really great location, so closed to markets, banks, restaurants and Pub Street. I will recommend this place to my family, friends and travelers in the world.
Stayed 1 night in Jul 2018

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hostel for two nights. Really great place to stay for visiting Angkor Wat and other temples. The hostel is in a great location, just a short walk from Central Market, Night Market, restaurants and Pub Street area. Very clean and comfortable rooms. The staff is so kind, polite, friendly and helpful, they help to arrange a bus ticket to Bangkok, Angkor Wat Tours and Floating Village with reasonable price. The hostel also provide free bus or airport pickup, free breakfast, coffee, tea and Wifi. Very great value for the money. Strongly recommend this hostel to all budget travelers.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Nice hotel

Nice stay but need some maintainces on the room and bath room overall is good
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived in this place in the raining season as low season as well. I get a very cheap price. But I want to say, the service is super excellent. All the people are polite, kind, helpful and friendly. You can get almost everything you want. Free good breakfast, free pickup service, nice sleep, clean room, great location. I loved this place. If I return to Siem Reap again, I will choose this hostel again. And I will recommend to my friends and travellers.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely homestay in Siem Reap!

I loved this place so much during travelling around Southeast Asia. I send an email ahead for a free pick-up from the airport, They helped arrange on for me, the front desk staff arranged an English Speaking tour guide with tuk-tuk for the Temples of Angkor Wat, was very cheap price. My room was large, clean, and air conditioning worked well with free wifi. Free Safe deposit box at the reception 24 hours, free coffee, tea and breakfast were wonderful. Great location for walking distance to Night Market, bars and restaurants. The hostel is a great value for the money. Strongly recommended!!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hostel with lowest price!!

This place provided me with such a warm welcoming to Siem Reap, all of the staff are extremely helpful and informative, excellent service, and really reasonable prices. The rooms were clean and comfortable. This hostel is centrally located, within a very short walk to the night market, old market, pub street, super markets, banks etc. however, it remains peaceful and quite during the night and in mornings. This hostel, for me, was the perfect place. The owner is a young Khmer lady and she has an amazing story to tell, this is a locally owned family run buisness. The experience was so authentic and pleasant. Every guest I spoke with was also very pleased with their stay here. I would highly recommend a stay here to anyone.
Stayed 1 night in Jun 2018

8/10 Good

SGM Hugh

Liked: Cleanliness, staff & service, room comfort

quiet Hotel

It was a nice little hotel rooms at everything that I need it had nice beds that was clean shower toilet have a safe for use on request it's not far from Pub Street. 15 minute walk you can catch the truck truck for about a dollar the pub Street or the Night Market I said it's a very nice hotel people are friendly and very accommodating have a good say
Stayed 1 night in May 2018

10/10 Excellent

Jenfer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This guesthouse is an excellent place for its ambience, very friendly and helpful staff and for its cleanliness. It's located near Central Market, Old Market, Night Market, Pub Street and, making it a convenient option for shopping, eating and easy to night party at Funky Flashpackers. They have free Wifi 24hours, breakfast, tea and coffee 24 hours, also free 24 hours safety box at the reception, so we can have peace of mind regarding your valuables. The rooms are large and cozy enough. The staff make you feel at home with their ever friendly and warm smiles. They arrange your tuk tuk travels as well and our tuk tuk driver was a very patient, sweet person, and cheap price. Overall our stay here was perfect. We would definitely go back again and recommend to travelers.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money, Great location!

We stayed at this place for three nights during our trip in Southeast Asia. The location is great, short walk to the center of town and places to eat and drink. The rooms are simple, but very clean and have air con and a fan. The staffs were very friendly, polite and helpful. When considering this place you have to remember that it is only US$6 per night, I have no problems giving 5 stars based on what I get for the money. Breakfast, tea and coffeed were included, and there are free bananas to help yourself to all day. We also had a pick up at the airport included in out rate. The guy was there, nice and visible and it was a great way to start the holiday riding in a tuk tuk into town. We loved here, and Thank for all. Highly recommend.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

2/10 Terrible

k, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera and cables were stolen from my locked room by the hotel staff. All of the items were on my bedside table.The tourist police said this is the third similar complaint about this lodge in the last 6 weeks. All of the rooms were locked and things were stolen while guests were out. There is no daily housekeeping, so there is no need for them to enter at all. They also have bed bugs if the theft doesn't concern you.
Stayed 4 nights in Mar 2018

6/10 Okay

Petr, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Siem Riep

Over all the trip was great but is was nothing to do with the hotel. Didn’t get collected from hotel at the airport as requested and paid for. On arrival room not ready. Room dark and smelly. On departure pick up not organise on time and issue with payment even it should be paid for. Not going to return to same facility.
Stayed 3 nights in Feb 2018

8/10 Good

Joshua

Liked: Staff & service, room comfort
The Palm Garden Lodge was just fine! My partner and I stayed four nights in February 2018. It wasn't quite like the pictures but the room was huge. The staff were friendly and the common seating area was nice to have. The breakfast was good considering it was free. You get a choice of two eggs scrambled, fried, or omelette style with two pieces of white toast. Our bathroom didn't have walls that went all the way to the ceiling in our room so If privacy from your room mate is very important to you, you might not like that.
Stayed 4 nights in Feb 2018

2/10 Terrible

Monika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

For the pice we paid, we didn't expect too much. However, what we saw after we entered the room was beyond belief. Filth everywhere! The bathroom looked like it hadn't been cleaned for weeks. The toilet and sink being the areas of main concern. The bedroom wall was covered with unidentifiable stains. The curtains were very dirty. Big pockets of dirt in corners if the room. The services and amenities advertised were not provided. For example, no daily housekeeping, minibar, free bottles of water, bathrobes or slippers. Concierge services??? Only one member of staff had a very basic English comprehension. Even 'so called' manager did not speak any English. It made it difficult to organise any sort of tours or bike rentals that the reception advertise. When we tried to enquire, we were told to find them 'in the street'. Same rule applied to the laundry. Basically the most common answer you got was 'I don't know'. In eleven years travelling in Asia, this was by far the worst place we stayed in and I don't think it's good enough to be advertised on hotels.com. Unfortunately, due to our travel arrangements, we did not have the flexibility to change for an alternative accommodation.
Stayed 4 nights in Jan 2018

6/10 Okay

Lynn, USA

Disliked: Cleanliness

Great value

Private room/bathroom, great wifi, and a nice breakfast make this place a great value. The shower is cold and the look of the room and the bathroom are old and rusted. For example, the toilet looks dirty, but it is just rust in the bowl. If you are staying for a couple of days, you can have your room cleaned by request. I am a budget traveler and found this place to be a pleasing option for the area. There are local food stall options and small stores for buying water and snacks just outside the door of the hotel. There are 2 supermarkets 10 minutes (walking) from the hotel. The big night market and pub street is a 15-20 minute walk away. Tuk-tuk drivers, bike hires, and tour operators are just outside of the hotel. Also, hot water is always available (great for making hot drinks/soups/oatmeal). I would only recommend this place to those who are true budget travelers/ backpackers. Lastly, this place is relaxing and not too noisy, like some hostels or places that blast music all day.
Stayed 3 nights in Dec 2017

8/10 Good

Josh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

it's what your pay for

It was a lovely place. Staff were friendly and helpful. The breakfast was toast and eggs to order. The people never actually changed the bedding or pillow cases. They gave you fresh towels and put the sheet back on your bed nicely and called it clean. The water had a very metallic smell and the shower was cold. But for what you pay for it was very worth it. The night market was minutes away by walking. Mosquitoes get terrible at night tho.
Stayed 4 nights in Jul 2017

10/10 Excellent

Henni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

We stayed in Palm Garden logde for 3 nights and our stay was overall pleasant. The staff was so friendly and helpful, we got our angkor tours via them and everything worked out perfectly. The free breakfast was also really good. Room was okay, aircon ok also. The situation was good. No complaints. We can definitely recommend!
Stayed 4 nights in Jun 2017

4/10 Poor

Gemma, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay for money

for the price it's exactly what you expect. I wouldn't stay here if we were there for a longer time, overall you pay for what you get

8/10 Good

alan, victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

june stay

nice clean central hotel. Friendly helpful staff who enjoyed a laugh.. Thhis hotel is a nice walk to all facilities , and has transport readily available if you do not wish to walk. easy and trouble free check in. Helpful and supportive check out. Quiet hotel, Air conditioned,, tv and WiFi available

10/10 Excellent

Nasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staffs and Great staying!!!

We stayed 5 nights in here, the service in this hotel is very good, thumbs up! We arrived around 5:30am, picked up at the bus station for free, and was checked in immediately after our arrival regardless of the 2pm check in rule. We had breakfast in their restaurant on our first day and the food is free and very good. The room is adequate and comfortable sleep. One more thing, our flight back to Bangkok is at night and we were asked to check out early because they were fully booked, however we were also offered a room to freshen up before our flight since we came on a tour that day. Thank for your good services!!!

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for holiday!!!

From the moment to checking in to checking out the service was consistently excellent. The free tuk tuk pick up from the airport was a nice touch as was the free massage that we had at the end of our 2 day temple visit, by then we needed it! We have travelled far and wide and stayed in a wide assortment of top end and budget accommodation but never have we received such great genuine care from staff, well done, you are all a credit to your employer, great value for money. Thanks again!!!