We were told by the mangler that the lock was a bit hard to get into the condo, it was impossible. We stood there for 15 minutes later in the evening trying to open it. The master sink was clogged and the back door ain't lock at all. After my husband, first thing in the morning, went to the office. They were over immediately to fix the lock and sink. The back door they gave us a curtain rod, but it goes from the outside. So that was pointless. The place was nice. Just don't I derstna why they didn't just fix the lock. And when I say impossible. It was impossible!