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Robertson Quay Hotel

3.0 star property

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Photo gallery for Robertson Quay Hotel

View from room
Fitness facility
View from property
Exterior
Hallway

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Orchard Road
    ‪15 min walk‬
  • Bugis Street Shopping District
    ‪17 min walk‬
  • Marina Bay Sands Casino
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Robertson Quay Hotel

Riverfront hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in and multilingual staff assistance are on-site.
Robertson Quay Hotel offers 148 air-conditioned accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Robertson Quay Hotel. During your stay, you're just a quick walk from Robertson Quay. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Orchard Road and a few minutes from Marina Bay Sands Skypark
Robertson Quay Hotel offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. The business-friendly Robertson Quay Hotel also features multilingual staff, express check-in, and a lift. Limited free parking is available on a first-come, first-served basis.

This 3-star Singapore hotel is smoke free.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Robertson Quay Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 143 out of 999 reviews
Rating 8 - Good. 315 out of 999 reviews
Rating 6 - Okay. 257 out of 999 reviews
Rating 4 - Poor. 161 out of 999 reviews
Rating 2 - Terrible. 123 out of 999 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ainy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

michael

Liked: Cleanliness
It was decent, we got adjoining rooms but smelled heavily like cigarettes. They relocated us really quick which was great night staff. Rooms are small but we only needed them to sleep. Pretty much on Clarke Quay and can walk to parks and restaurants. The part that i didn't like is i had to call my bank "international toll free on website" but upon check out they said it cost $50 singapore dollars. I tried explaining its toll free and showed them but day staff just kept adding numbers on a calculator and saying "see correct" we had to leave to the airport and i didnt want to waste my time explaining. Would not stay again or recommend.
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pro and cons of the hotel

For its price, it may be reasonable. But the maintenance and service of this place really needs to keep up. There’s no slippers, no robe, and shower gel is a 3-in-1. The mirror has black spots and seems to be worn out. The saving grace is really the location, the shower head that works and the heater.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is about the 4th or 5th time I have stayed here. It is close to areas that I like, just a quick hop to Orchard Rd. Great Italian restaurant next door.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Mar 2025

6/10 Okay

Bassam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Maytham

Disliked: Staff & service, property conditions & facilities, room comfort

Not a great experience, still cheap. Good location

The hotel is very old looking, the beds aren’t comfortable, the round large hole throughout the centre of the building is creepy looking. The toilet roll holder didn’t work, the bathroom door is strange and connects to the shower door too. The rooms are tiny and cramped.
Stayed 3 nights in Mar 2025

8/10 Good

BICH PHUONG

Travelled with partner
Liked: Cleanliness
The around property is nice view and good location, only the hotel is old, the staff just ok, not friendly.
Stayed 1 night in Mar 2025

8/10 Good

Siew Poh

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the river, nice ambience and near to the train station.
Stayed 4 nights in Mar 2025

10/10 Excellent

SINON JR

Liked: Cleanliness, staff & service
Stayed 12 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Small room, $25 per hour for early check in, hard bed, but really clean and organized, and pool was great!
Stayed 3 nights in Mar 2025

8/10 Good

Jason P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was smooth . Room clean , shower good and strong . Aircon strong too . Hot water pot and coffee tea basic . TV don’t waste time nothing much. Rather old . Room was cleaned everyday . Nearby amenities 7-11 -UE Square , restaurants . Lots of cafes and pubs near by . Will visit again
Stayed 4 nights in Mar 2025

8/10 Good

Faustino

Stayed 2 nights in Feb 2025

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice room and good staff, the lights in bathroom would sometimes not work. Matinence fixed it but the problem returned. Overall good stay
Stayed 2 nights in Feb 2025

4/10 Poor

MAUNG

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I got room at level 9. The room was designed from room to room connector door. The door partation is too thin and unsafe. Also i can hear noise from other room.no privacy. Hotel is unsafe. No security control. Anyone can reach to your room door anytime. Example: grab delivery guy, stranger can reach to your door step without any restriction.
Stayed 1 night in Feb 2025

6/10 Okay

MONEIL

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Property is centrally located with well known restaurant in the area.
Stayed 4 nights in Feb 2025

6/10 Okay

Muhammad

Disliked: Property conditions & facilities, room comfort

No baby facilities available

I searched with filter of baby cot and the hotel came up. I chose it and even remind them that i need a baby cot but when i arrived they Charge me 35 singaporean dollar per night extra and gave me extra bed instead. Apparently they dont even have baby cots.
Stayed 2 nights in Feb 2025

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service
The wifi reception was terrible,had it at 2-3 bars and the connection was very intermittent and the spacing and size of the bathroom was quite awkward. There wasn't even a rack to hang out clothes at the back of the bathroom door. There was a group of girls who woke us up in the middle of the night with so much shouting and loud voices.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Location and price are the top advantages for short/transit visit to Singapore. 5 mins walk to Fort Canning station, then all the way to the airport (about 45mins). However, it's not suitable for a long holiday trip.
Stayed 1 night in Feb 2025

4/10 Poor

Evy Annelie

Stayed 3 nights in Feb 2025

8/10 Good

Bruce, Maple

Travelled with family
Liked: Cleanliness, staff & service
We liked the location of this property, along the Singapore River, very walkable and close to entertainment and transportation. The property itself is a little out dated and could use modernization, but is clean and staff is friendly. We recommend this property if you do not want to spend all your vacation dollars on the accommodations.
Stayed 4 nights in Feb 2025

8/10 Good

Nurliah, Woodtock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the view of the river
Stayed 2 nights in Feb 2025

8/10 Good

John, Crystal Lake

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025