Motel 6 in Sioux Falls no longer serves over night guests. They only serve weekly or monthly clients. They had no room reserved despite Expedia claiming room was booked
When I got there for my "guaranteed" reservation, the door to the lobby was locked & no one was there. When I called the # posted for a contact the woman informed me that the motel had been sold a week ago & the former owner manager was supposed to notify all who had a reservation. No one had notified ME. I had to spend the night sleeping in my pickup. You should let Tom Boudette know that he should do more than just "leave the light on for ya". It WAS on, but there was no access to the office nor the room I had guaranteed on my credit card. I am extremely dissatisfied with Motel 6, & I will never stay in one until I have received the at least an apology from your corperate hq. H.G. Carey
This location is no longer a Motel 6. It is only renting for monthly rentals. Imagine my surprise to learn this when we pulled up after an 8 hour drive with 2 kids in the car to learn we have no place to stay!
When we arrived, there was a note on the door that they had closed and had turned into short term housing. No warning. No nothing. We were left scrambling for a hotel room in a city was already over booked.
I reserved the room on May 28 and paid for it on that day for $155.78. My daughter was turned away. She had the confirmation number and printed paperwork. They said they do not do this anymore. I don't know who is at fault. It might be them but it might be Hotels.com or Expedia who owns them. They drove over 200 miles to be turned away. I was able to book a different hotel but at a higher price. When I called Hotels.com they hung up on me. They at least owe me a refund! I am still trying to resolve this.
We saw check in was at 3 we arrived at the property at 345. She checked us in, gave us a room key and told us to wait a half hr because the maid had not cleaned the room yet. We waiting and due to the type of property we could see our door from the parking lot. The maid proceeded to smoke in front of the open room door and blow the smoke into our room(itâs a non smoking property) so I took a video cuz I was not getting an extra charge for smoke smell in our room. She finally finished cleaning over an hr after we checked in. We walked into the room at 5. The room was the worst I have ever been in. Dirt, hair, what looked like dog poop on the floor. Toilet was dirty. Hair and possibly mold on the shower wall. The towel rack was on the floor by the toilet, completely ripped off the wall. Looked like food on the wall by the microwave. Bedding was covered in stains and honestly didnât look like it had been changed. After taking pictures I walked straight to the front desk and checked out. The grossest thing I have ever seen in my life.
I ended up leaving this property and abandoning my stay altogether. If you're passing through, this is not a safe place to stay. It's also very dirty. My room smelled of smoke. There were holes in the sheets. AVOID AT ALL COSTS! Very dangerous.
Most disgusting place I've stayed in during the last 30 years--filthy, noisy, smoky, no toilet paper, one wash cloth for two people. no shampoo, linens washed so many times you can see through them--I could go on...