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Hilton London Heathrow Airport Terminal 5

4.0 star property

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Photo gallery for Hilton London Heathrow Airport Terminal 5

Exterior
Lobby
Hot stone massages, deep-tissue massages
Restaurant
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Poyle Road, Colnbrook, Slough, England, SL3 0FF
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Thames River
    ‪5 min drive‬
  • Place, Thames Path
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Club lounge access

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Club lounge access

37-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed, Club lounge access

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free toiletries, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV

Family Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Club lounge access

Free toiletries, hair dryer, towels

Suite, Club lounge access

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, Club lounge access

Bathroom shower

Deluxe Suite, Club lounge access

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 3 Single Beds, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 3 Single Beds

King Family Room

  • Sleeps 2

King Room

  • Sleeps 2

Twin Room

  • Sleeps 2

One Bedroom Suite

  • Sleeps 3

Accessible Queen Room

  • Sleeps 2

Accessible Executive Queen Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Similar properties

Exterior
Holiday Inn Express London Heathrow T5 by IHG
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
4.0 out of 5, Very good, 1,326 reviews
The price is CHF 55
includes taxes & fees
20 Mar - 21 Mar
Holiday Inn Express London Heathrow T5 by IHG

About this property

Hilton London Heathrow Airport Terminal 5

A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub, a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.
Our customers tell us that they can't get enough of the helpful staff at Hilton London Heathrow Airport Terminal 5. During your stay, you'll be close to Windsor Castle. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Windsor Castle and 13 minutes from Thorpe Park
  • Airport shuttle service available for a fee
Hilton London Heathrow Airport Terminal 5 offers its guests a hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 9149 square feet (850 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton London Heathrow Airport Terminal 5. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Slough hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Gallery – On-site restaurant.
Musettis Coffee Shop – This coffee shop serves lunch and light fare. Open daily.
River Bar – On-site bar. Open selected days.
Gallery Bar – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
  • Parking on site (GBP 18 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 22 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Bar
  • Musettis Coffee Shop
  • River Bar
  • The Gallery

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,149 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Accessible airport shuttle
  • Lift (89 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self-parking fee: GBP 18.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 111 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 2 nights in Nov 2025

2/10 Terrible

Ryan

Stayed 1 night in Dec 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Reshmi

Stayed 2 nights in Dec 2025

10/10 Excellent

Sunita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really helpful and friendly. Great location for terminal 5.
Stayed 1 night in Dec 2025

2/10 Terrible

Neil

Disliked: Amenities, property conditions & facilities
-
Stayed 1 night in Dec 2025

8/10 Good

ANICIA

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was typical English breakfast with not many options. I’ve stayed at other locations that had more variety etc. Otherwise it was a lovely stay
Stayed 1 night in Nov 2025

10/10 Excellent

Chandra Sekhar

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for our recovery from the exhaustion of our vacation. Comfortable beds, perfect bathroom, excellent air conditioning, very courteous staff and perfect dinner on arrival.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah, Hinesburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great except for check in. We waited in a couple of different lines for more than 1/2 hour to check in. It was very disorganized.
Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and excellent room! Thank you!
Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Stayed 1 night in Nov 2025

4/10 Poor

Ravinder

Travelled with family
Disliked: Cleanliness, staff & service
Staff at check in were too busy gossiping with other about another customer when we arrived & didn’t focus on telling us where breakfast was, not very professional at all All of the lamps in our rooms did not work which was ridiculous ! So had to use the big light from the bed all the time The breakfast check in was not explained & the hostess was quite rude & abrupt & didn’t explain much to us The plug in the bath did not left up so all the shower water stayed in the bath - the bathroom looked old & run down Very disappointed with Hilton - expected much better care & attention
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Loveky hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was spotless and staff was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely staff, pleasant rooms although looking a little tired in places. Huge bathroom!
Stayed 1 night in Nov 2025

10/10 Excellent

Gabriella

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Terri

Stayed 1 night in Nov 2025

10/10 Excellent

Olawunmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likhitw at tge executive lounge made our stay memorable by going beyond and above
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very pleasant and efficient
Stayed 1 night in Nov 2025

8/10 Good

Henrietta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Travelled with partner
The QR codes for the room service on the TV where I’m working rather than making it easily accessible to find the menu with a challenge when it came to ordering when we asked for extra sauce rather than giving us the same sauce, they brought packet options rather than what we asked for and when it came to the food service, it took a bit and not everything on the menu was good. The food wasn’t out of this world and their breakfast it was OK it wasn’t anything to be wow about it was moderate breakfast. We expected more and the gym was very dirty especially on the floors overall is a good place to stay one night if you have a layover but at that point I personally will recommend sofiel hotel rather than Hilton. The best thing they had was the wood cards for the room and the Starbucks worker she was awesome.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2025

6/10 Okay

Darren

Travelled with family
Tired hotel
Stayed 1 night in Oct 2025