Amazing place to stay- we couldnt have been more pleased! The apartment had everything we needed with the BEST view! The grounds and property were beautiful!! We can't wait to come back!
Are you and Vacasa connected? Emailed Vacasa many, many times about the unit being so dirty and was promised too many times to mention that they were sending someone. They never did. Vacasa is who we got the check in and check out info. Itâs a nice place to go ( topsail) but accommodations not happy with since so dirty
Messaged 5 times about finding several roaches in our room. Asked for it to get sprayed or compensated for having to deal with this. Everytime I messaged, I was told my situation as urgent and I would hear back from someone soon. Never heard back from anyone. I will never be staying here again.
After driving 6 hours in bad wind and rain i followed the instructions i was sent by the property management office to go by office and unlock late check in box with code sent⊠only to find my key was not inside, after a couple of calls and 30 mins i was told the key was at the condo in a lockbox in stairwell. After searching a couple of stairwells i went to the condo and found the key in a lockbox hanging on the door. Finally able to get inside the elevator was not working so my elderly mom and i had to make several trips up and down 2 flights of stairs to unload our stuff. The condo is beautifully remodeled and has really cute decor but furniture is outdated and well used with dirty arms. My mom has health issues so to keep her safe we always pack covers to address those issues but it means more unloading and loading. The floors were sandy and we had to sweep and mop before we felt comfortable. The patio furniture is cheap and one chair is broken and need of repair. The coffee maker was old and rusted and not something i felt comfortable using. I did love the resort and the area and the views were amazing.
Overall nice place and all good. some notes for you to consider:
kitchen and LR ceiling lights didnt work.
since there is no fan in the bathroom, you should leave a fragrance spray in the vanity.
the front door deadbolt did not work.
the washer dryer door was not seated, off the track.
when we arrived, there was a fine layer of dust/grit over the floor and tables, almost like drywall dust but grittier, not sure what that was but we cleaned it up.
the tub drain was super slow, probably should check it.
thank you..
This was one of the most gorgeous beach properties we have stayed in. There are multiple pools and hot tubs, a restaurant on site, and an amazing beach, with more shells than I have ever seen in my life. There is a fishing pier a short walk up the beach with amazing views of the ocean. We stayed only a few days and spent almost all of our time on the beach, but there seems to be a lot to do in the area-- shopping, food, attractions. We hope to come back next year!
Unit had not been cleaned upon our arrival. After contacting property manager it was about an hour before someone arrived to clean and bring fresh linens, delaying our evening out and we missed dinner plans.
Internet is pathetic and tv service is about the same in living roomâŠtv in bedroom does not work. Light fixtures missing coversâŠjust not a good experience. This stay was for our 35th wedding anniversary and we are quite disappointed.
Very pleased with the Villa /condo that we stayed in for 6 days but had some trouble getting in on check- in time . Our condo was not cleaned yet and garbage was not taken out. But thatâs minor stuff. Will I go back to Top sail in the future ?probably. Thanks for your services. V Pulakowski