This place is unacceptable. Do not rent here.
We stayed one year ago and it was great. We came and canât understand how it has degraded so much in just one year. Plus, the air conditioning was out of commission for half of the house at it was 80+ degrees in half of the bedrooms, so we couldnât sleep in them. The Vacasa people knew about the problem a week before (according to the repairman who was there when we arrived and told us it couldnât be fixed). I had to call Vacasa several times and insist that Vacasa bring portable A/C u itâs, but they didnât make much difference in the temperature. The Vacasa rep told us (on Saturday when we arrived) the repairman lied and they were authorizing emergency service to get it repaired. Wednesday evening at 7pm another guy showed up, said the compressor was broken, and told us it would t be fixed until they got replacement parts. We reached out to Vacasa but received no replies. Unacceptable.
Besides thisâŠthe ice maker leaked and dripped through the floor beneath. The repair guy moved the hose and told me I had to keep an eye on it
The outside shower was not usable because only the hot water supply was connected. Too hot to use without burning yourself.
The entire place, inside and out, is infested with ants. We bought a bunch of ant traps but they barely made a difference because the problem was so bad. You couldnât even put your towel near the pool because it got full of ants in just a few minutes.
The pool was cloudy and dirty. My wife called Vacasa to ask them to send someone. They never sent anyone and didnât reply either.
Most of the ceiling fans donât work.
The drawers in the refrigerator are broken.
I could list a bunch of other issues, but Iâm done wasting my time here. Overall, the house is dirty and run down.
Iâve been renting summer beach houses for over 20 years and have had so many wonderful experiences. Iâve never had anything like this experience. It was just awful. There are so many good options available. Donât rent this place. Youâll be sorry.