Directions for first-time visitors are horrible! To start, we arrived at night in a snow storm. Hostâs instructions were to follow a path outside that goes around the building. But, being in the middle of a snow storm, there was no path - just tons of snow in the dark! Then, the host has three, very small BLACK stickers on the unlit porch door that weâre supposed to see in the dark during a snow storm!! Mark the unit better! Or, simply have the access card at the front desk! If thatâs not doable, Iâve discovered (from the condo front desk, not the host) that you can use the bathroom key to get to the unit to initially get in and not climb through mounds of snow in a dark snow storm looking for black on an unlit porch! Another issue is simple instructions in the unit. For example, the fireplace (which didnât work) had a button. One would assume you simply push the button- but nope! Thereâs a pattern that one âin the knowâ would understand. The host was made aware of the fireplace not working and did nothing to make it right. The fireplace was one of the main reasons I rented this unit!The magnet locked door get to the unit that prompts the hosts to tell their visitors to go looking for small black stickers on an unlit porch on a dark, snow storm night is stupid and useless!I can go on but itâs a simple matter of perception. The hostâs perception was not that of a new visitor unfamiliar with the location and property. Nice location though (silver lining I guess)