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The Crystal VAYA Unique

4.5 star property

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Photo gallery for The Crystal VAYA Unique

A modern building with a pool reflecting the surrounding mountains.
A modern hotel room with a large window offering a mountain view, a comfortable sofa, a stylish armchair, and a small round table with a vase of flowers.
A wooden deck with a view of a snowy mountain landscape.
A wooden deck with a view of snow-covered mountains.
A modern living room with a fireplace, a sofa, a coffee table, and a vase of flowers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Gurglerstrasse 90, Obergurgl, Tirol, 6456
  • Place, Obergurgl-Hochgurgl Ski Area
    ‪1 min walk‬
  • Place, Roßbergbahn
    ‪11 min walk‬
  • Place, Gaisbergbahn
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪100 min drive‬

Room options

View all photos for Maisonette Suite

A modern living room with a sofa, a round table, and a TV mounted on the wall.

Maisonette Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a bed, a desk, and a chair. There is a window with a view of a snowy landscape.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for One-Bedroom Suite

A modern bedroom with a quilted headboard, a wooden bedside table, a bedside lamp, and a view of the outdoors through a window.

One-Bedroom Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Suite

A modern living room with a sofa, a coffee table, a chair, and a large window with curtains.

Grand Deluxe Suite

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, a sofa, a small table, and a lamp.

Grand Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A modern bedroom with a large bed, wooden wardrobe, and built-in shelves.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Panorama Suite

Two-Bedroom Panorama Suite | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Two-Bedroom Panorama Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Penthouse Suite

A modern bedroom with a large bed, a wooden headboard, bedside lamps, and a mirror.

Junior Penthouse Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Spa Suite

A hotel room with a bed, a blue sofa, a chair, a small table with a vase of flowers, and curtains.

Junior Spa Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One-Bedroom Penthouse Suite

A modern living room with a sofa, chairs, a dining table, and a vase with flowers.

One-Bedroom Penthouse Suite

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Penthouse Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Two-Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Crystal VAYA Unique

Ski into The Crystal VAYA Unique, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
The Crystal VAYA Unique offers 99 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Crystal VAYA Unique Wellness. Services include massages. The spa is open daily.
During your stay at The Crystal VAYA Unique, you're just a quick walk from Festkogl Ski Lift. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages at The Crystal VAYA Unique Wellness
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Obergurgl-Hochgurgl Ski Area and Festkogl Ski Lift
  • Dogs welcome for a fee (restrictions apply)
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. The Crystal VAYA Unique helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool and a health club. For a fee, parking is available.

This 4.5-star Soelden hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
The Crystal – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 16 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Books
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 21 for children
  • Self-parking fee: EUR 16 per night
  • Pet fee: EUR 30 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

The Crystal VAYA Unique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 84 reviews
Rating 8 - Good. 29 out of 84 reviews
Rating 6 - Okay. 7 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, amenities
Very clean room, lovely staff, ski-in/ski-out.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

sajid

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms great service
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Bryden

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to spend the money, this place is fantastic.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts. Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

lee

Liked: Cleanliness
Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Fredrik

Liked: Cleanliness, amenities
Ok.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anders papsø

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Markus

In Österreich teilweise nur englischsprachigen Service anzubieten ist für mich eine inakzeptabel. Die Garage ist eine Farce, hier wurden uns dann zumindest die Parkgebühr erlassen.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Sunil Kumar

Liked: Cleanliness, amenities
Obwohl Check-in um 16:00 Uhr angegeben war, wurde uns unser Zimmer um 16:45 Uhr übergeben. Check-out recht früh um 10:00 Uhr!!! Es gab auch keine Kompensation hierfür. Kein nächstes Mal! Die Unterkunft ist ganz gut. Leider waren alle einige Gegenstände nicht ganz in Ordnung. Das Schlafsofa war etwas ausgeleiert und ein von zwei Fernseher funktionierte nicht.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nur wenige Parkplätze für Hotelbesucher für draußen. Parkplätze sollten bei dem Preis pro Nacht inklusive sein.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Thorsten

Liked: Cleanliness, amenities, property conditions & facilities
Vom Essen hatten wir uns mehr erhofft.. für diese Hotelkategorie etwas enttäuschend; bemühtes Servicepersonal, wobei es hier eine große Bandbreite an Qualitätsunterschieden gab…
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel zum Skifahren!
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Anke

Liked: Staff & service, amenities, property conditions & facilities
Die Lage ist einfach super, Skishop und Lift direkt vor der Tür
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage direkt an der Skipiste - perfekt. Super Zimmergröße und liebes/ freundliches Personal. Leider hat es im Bad stark nach Abfluss gerochen, was auch diverse Duftstäbchen nicht vertuschen konnten. Stellplätze in der Tiefgarage sind sehr eng für große Autos und dafür in Relation recht teuer, aber Lademöglichkeit für E-Autos ist vorhanden.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön
Stayed 4 nights in Jan 2025