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4.5 out of 5

"Outstanding service " More

By a verified traveller on Tue 17 Aug 2021

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CHF 133* Per night/room 26 May - 27 May

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (Regency)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Regency Sofia ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Sofia

Everyone (1) Couples (1)
5 out of 5
Outstanding service

Posted by on 17 Aug 2021

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4 out of 5
L’hôtel est très bien, confortable. Le réceptionniste ne nous a rien expliqué concernant le wellness center ou le petit dej ni comment nous rendre à notre chambre. Le serveur au petit déjeuner ne parlait pas bien anglais donc on s’est retrouvé avec des plats différents de notre commande. Donc au final assez mitigé.

Posted by on 22 Mar 2021

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Comment from Hotel Management

22 Mar 2021 by Hyatt Regency Sofia

Dear Guest, Thank you for choosing Hyatt Regency Sofia and taking the time to share your feedback with us. It is a pleasure to know you enjoyed your stay. We are very grateful for your comments as they will help us improve and provide even better guest experiences! We hope to have the chance to welcome you back soon. Best regards, The Hyatt Regency Sofia Team

Property Features

  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Food & Drink

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Steam room in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Smoke detector

Hotel Names

  • Hyatt Regency Sofia Hotel
  • Hyatt Regency Sofia Sofia
  • Hyatt Regency Sofia Bulgaria
  • Hyatt Regency Sofia Hotel Sofia

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.