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Sofitel Haikou

5.0 star property

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Photo gallery for Sofitel Haikou

Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
Interior
2 bars/lounges, lobby lounge
PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View | Living area | LCD TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100
  • People's Park
    ‪4 min drive‬
  • Haikou Arcade Street
    ‪5 min drive‬
  • Hainan University
    ‪5 min drive‬
  • Haikou (HAK-Meilan Intl.)
    ‪23 min drive‬

Room options

View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View | Down duvets, minibar, in-room safe, desk

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

  • Ocean view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Sea View

View from room

Luxury Room, 1 Queen Bed, Sea View

  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Twin Room, 2 Single Beds, Bay View

View from room

Luxury Twin Room, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

Down duvets, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View | Down duvets, minibar, in-room safe, desk

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

  • Partial ocean view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room King Ocean View

Down duvets, minibar, in-room safe, desk

Luxury Room King Ocean View

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, City View

Down duvets, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

Down duvets, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

Down duvets, minibar, in-room safe, desk

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; Italian cuisine

The Ritz-Carlton, Haikou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (30)
The price is CHF 133
for 1 room
includes taxes & fees
23 May - 24 May
The Ritz-Carlton, Haikou

About this property

Sofitel Haikou

Luxury hotel connected to a shopping centre in Haikou with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges and a fitness centre are on-site. Housekeeping is available on request.
Sofitel Haikou offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
With your stay at Sofitel Haikou, you'll be connected to a shopping centre and close to Haikou Arcade Street. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at KWEE ZEEN
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to aromatherapy, body wraps or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 6 minutes by car from Haikou Arcade Street and 14 minutes from Hainan International Convention and Exhibition Center
Sofitel Haikou offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 2583 square feet (240 square metres) and includes conference space. A fitness centre, a sauna, and multilingual staff are also featured at the luxury Sofitel Haikou.

This 5-star Haikou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
KWEE ZEEN – This restaurant specialises in international cuisine and serves lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
LEMON 1900 BISTRO BAR – This bistro serves lunch and dinner. Open daily.
On-site venue No. 4 – lobby lounge. Open daily.
GARDEN BAR TERRACE – On-site bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 to 168 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • GARDEN BAR TERRACE
  • KWEE ZEEN
  • LEMON 1900 BISTRO BAR

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,583 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 to 168 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU

Sofitel Haikou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yu Chao

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

SIANG MING

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, very nice!
Stayed 1 night in Jan 2023

10/10 Excellent

Tarik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

meng deng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Sai Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mei Lei

Stayed 3 nights in Jun 2023

10/10 Excellent

Melody

Stayed 2 nights in Feb 2023

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and convenient
Stayed 1 night in Feb 2023

10/10 Excellent

JIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全新的豪华酒店

全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
Stayed 1 night in Jan 2022

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

andre

Stayed 1 night in May 2021