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Best Western Plus Hotel des Francs

4.0 star property

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Photo gallery for Best Western Plus Hotel des Francs

Property amenity
Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Exterior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
62 Boulevard Jeanne d'Arc, Soissons, AISNE, 2200
  • Place, Abbaye de St-Jean-des-Vignes
    ‪3 min walk‬
  • Place, Soissons Cathedral
    ‪9 min walk‬
  • Place, Château des Fossés
    ‪17 min walk‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace | Premium bedding, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room) | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking (Larger Room)

Superior Room, 1 King Bed, Non Smoking (Larger Room) | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking (Larger Room)

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

Premium bedding, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Plus Hotel des Francs

This hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a steam room, self parking and spa services are on-site.
Best Western Plus Hotel des Francs offers 70 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

This Soissons hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic.
Our customers tell us that they enjoy the overall property condition at Best Western Plus Hotel des Francs. During your stay, you're just a quick walk from Abbaye de St-Jean-des-Vignes. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Relais de Vignes
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room
  • Steps from Abbaye de St-Jean-des-Vignes and 8 minutes on foot from Soissons Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus Hotel des Francs offers its guests an indoor pool and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Best Western Plus Hotel des Francs. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Soissons hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Relais de Vignes – This restaurant specialises in Modern European cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Relais de Vignes

Things to do

  • Indoor pool
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per stay.
  • Cots (infant beds) are available for EUR 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 for adults and from EUR 8 for children
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Plus des Francs
Best Western Plus des Francs Soissons
Best Western Plus Hotel des Francs
Best Western Plus Hotel des Francs Soissons
Best Western Plus Hotel Francs Soissons
Best Western Plus Hotel Francs
Best Western Plus Francs Soissons
Best Western Plus Francs
Best Plus Des Francs Soissons
Best Western Plus Hotel des Francs Hotel
Best Western Plus Hotel des Francs Soissons
Best Western Plus Hotel des Francs Hotel Soissons

Best Western Plus Hotel des Francs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 295 reviews
Rating 8 - Good. 110 out of 295 reviews
Rating 6 - Okay. 25 out of 295 reviews
Rating 4 - Poor. 6 out of 295 reviews
Rating 2 - Terrible. 3 out of 295 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities
Lovely staff. Excellent facilities.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Edward

Liked: Amenities
Fine dining at reasonable prices
Stayed 1 night in Sep 2023
Verified

8/10 Good

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool friendly staff
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A much-needed, restful night. A quick swim in the pool was a real treat! We had dinner, drinks and breakfast. Friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious property with an indoor pool. Never visited the town before but it was surprisingly good. Visited the market, cathedral, ruins and it was all good.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and organized staff working at this hotel. The cars were safe in the private secure parking, twin beds were provided as asked for through the booking form and the breakfast was just what we needed to start a busy day. Will definitely return here!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Verified

6/10 Okay

Christopher

Liked: Staff & service, room comfort

Disappointing

Given a smoking room and smaller than booked, then changed. Toilet stained. Restaurant closed on Sundays. Had to order food from outside and was grateful for plates and cutlery from staff who tried hard to please.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, amenities
Hôtel très agréable, au calme. Confort et accueil de qualité.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Property conditions & facilities
Fantastique. Tout était parfait. Le service est top
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabelhaft

Das Best Western haben wir jetzt schon zum 4. Mal besucht. Wir schätzen die gute Lage, das zuvorkommende Personal, das ausgezeichnete Frühstück und die Sauberkeit sehr.
Stayed 1 night in Jul 2025
Verified

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 chaises longues à la piscine c'est vraiment peu. La peinture du plafond se décolle et tombe dans l'eau. Les peignoirs et les chaussons sont payant. Un peu indélicat je trouve. Sinon hôtel très bien et perdonnel accueillant. Je recommande.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

AQUAPROPRIUS

Liked: Property conditions & facilities
Endroit agréable avec un pprrso
Stayed 1 night in May 2025
Verified

10/10 Excellent

françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucun problème à signaler.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soirée à SOISSON
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities
Tres agréable
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel mais restaurant pas au niveau et tarifs élevés
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

charfeddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement calme et propre. La literie est confortable. Malheureusement, le petit déjeuner est très décevant.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

justine

Liked: Cleanliness, property conditions & facilities, room comfort
Dommage qu’il n’y ait pas de room service
Stayed 1 night in Sep 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre petite mais avec terrasse et une vue splendide
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon séjour

Très bon séjour. Les chambres sont bien aménagé et de qualité. La literie et les oreillers sont très confortable. La piscine est très agréable et c’est un véritable plus. Le personnel est professionnel et accueillant. L’hôtel est à 10/15 min à pied de la cathédrale.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Josselin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé, et des prises de recharge de véhicule dans le parking
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel avec personnel accueillant et attentif
Stayed 1 night in Jun 2024