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Itu Plaza Hotel

3.5 star property

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Photo gallery for Itu Plaza Hotel

Outdoor wedding area
View from property
Outdoor pool
Building design
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Alameda das Amoreiras 81, Jardim Paraiso II, Itu, 13304-351
  • Place, Plaza Shopping Mall
    ‪13 min walk‬
  • Place, Estrada Parque
    ‪2 min drive‬
  • Place, Eixo Historico
    ‪4 min drive‬
  • Airport, Campinas (VCP-Viracopos - Campinas Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Itu Plaza Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Itu Plaza Hotel offers 96 air-conditioned accommodations with minibars and a safe. Cable televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Itu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Itu Plaza Hotel, you'll be within walking distance of Plaza Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes on foot from Plaza Shopping Mall and a 2-minute drive from Estrada Parque
Some rates at Itu Plaza Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Itu Plaza Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. An arcade/games room, tour/ticket assistance, and a garden are also featured at the family-friendly Itu Plaza Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Itu hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Itu Plaza Hotel has a restaurant on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Itu Plaza Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Itu Plaza Hotel Hotel Itu
Itu Plaza Hotel Itu
Itu Plaza Hotel Hotel
Itu Plaza Hotel Hotel Itu
Itu Plaza Hotel Hotel
Itu Plaza Hotel Itu

Itu Plaza Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 101 reviews
Rating 8 - Good. 32 out of 101 reviews
Rating 6 - Okay. 13 out of 101 reviews
Rating 4 - Poor. 4 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Joao

Stayed 2 nights in Nov 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Decepção com o atendimento, mas bons quartos

Pros: Bom café da manhã e piscina. Quartos espaçosos e reformados. Contras: o atendimento deixou bastante a desejar. Em todos os setores do hotel havia pelo menos um funcionário que claramente não sabia lidar com o público e estava trabalhando de mau humor. Incluindo a gerente da recepção que respondeu a nosso pedido de extensão do horário de checkout com soberba e ironia, embora outros hóspedes que tinham fechado pacotes tivessem a oportunidade de ficar até as 16h. Um outro problema que tivemos foi com o time de recreação que usou microfone em uma atividade na região da piscina e o volume estava altíssimo, assustando crianças pequenas e uma bebê. Quando pedimos que o volume fosse abaixado, a monitora nos informou que se estávamos nos sentindo incomodados, que saíssemos da piscina, pois ela não iria atender ao nosso pedido já que ali era uma área pública. Nós sentimos bastante desrespeitados, pois outros hóspedes também estavam incomodados e tentando relaxar na piscina. Pagamos para usar aquela área assim como os outros hóspedes e não fomos previamente informados da programação e de que haveria a utilização irresponsável de microfone na principal área de lazer do hotel. Outro problema foi com a manutenção das dependências do hotel. O elevador parou de funcionar diversas vezes, o ralo do chuveiro e o vaso sanitário estavam entupidos e foi necessário chamar o time de manutenção. No outro quarto tiveram o mesmo problema com o ralo entupindo e água transbordando.
Stayed 4 nights in Apr 2025

8/10 Good

Donald

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Douglas

Stayed 1 night in May 2022

8/10 Good

Andressa

Liked: Property conditions & facilities, room comfort
Quarto bom
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Quarto tel um pouco de barulho e tem uma luz que pisca no teto. Precisa melhorar o fluxo de água do chuveiro
Stayed 1 night in Nov 2025

6/10 Okay

marcelo

Liked: Amenities
O hotel poderia melhorar muito em atendimento. A piscina tem uma infra boa, apesar de mal cuidada. O bar da piscina fica vazio, ninguem para atender. O hotel é mais focado em corporativo de pequeno e medio porte
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Wesley

Stayed 1 night in Oct 2025

6/10 Okay

Jorge C P Pires

Liked: Cleanliness
Bom custo benefício
Stayed 1 night in Oct 2025

10/10 Excellent

Ednéia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel me surpreendeu. Ótimas instalações, conforto, recepção amigavel e prestativa. O cafe da manha tinhas muitas opcoes. Muito bom
Stayed 1 night in Oct 2025

10/10 Excellent

Antoine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alberto

Stayed 1 night in Oct 2025

8/10 Good

Lucilla

Business traveller
Liked: Cleanliness, staff & service, room comfort

Ok

Foi uma boa estadia. A limpeza é ótima, o quarto é amplo, o chuveiro é excelente e o café da manhã é bem variado. Mas o hotel demonstra sinais de cansaço. No banheiro a parte interna da porta estava descascada e uma tela na parede estava solta. No quarto, o parafuso de uma luminária estava caído e o colchão, afundando no meio. O atendimento na recepção é ok e no café da manhã os funcionários trabalham de cara amarrada.
Stayed 1 night in Sep 2025

6/10 Okay

Cecília

Travelled with family

Custo / benefício

É um hotel antigo metade reformado. O quarto que foi reformado conserva paredes antigas, sem pintura. O atendimento precisa ser melhorado, funcionários não são cortez, sugiro treinamento. Mas as camas são confortáveis, banheiro bem cuidado, tem um bom espaço...
Stayed 1 night in Aug 2025

10/10 Excellent

Bernhard

Stayed 1 night in Jul 2025

8/10 Good

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Celina maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A única coisa que nos incomodou foi muito barulho na sexta-feira entre feriados. Às 7h30 da manhã começaram a martelar e fazer barulho, uma empresa de gesso, e isso foi muito chato. No sábado, muitos móveis arrastando em cima do nosso quarto, também bem cedo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious
Stayed 1 night in May 2025

4/10 Poor

Glaucia Cristina

Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Equipe muito solicita e atenciosa!
Stayed 2 nights in Apr 2025

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

luis cesar

Travelled with family
Muito satisfeito
Stayed 1 night in Mar 2025