2/10 Terrible
Sheila C.
26 Aug 2025
Disliked: Cleanliness
Rating extremely dirty had to check out the next day. We were supposed to stay for 2 nights, we could not. We checked out the next morning. We were fortunate to get a clean room at the Courtyard Marriott.This is to express my serious concern regarding the condition of the property upon our arrival. Unfortunately, the level of cleanliness was far below acceptable standards, and we were very disappointed. The exterior of the property was noticeably dirty and unkempt.Inside, the bedsheets appeared used, wrinkled, and visibly unwashed.The pillowcases had hair and dirt on them, which made it clear they had not been replaced or cleanedThe bathroom sink was filthy, with visible hair and grime both inside and around the sink. We had just driven 12 hours to drop off our son to school. Since it was late we had no choice but to spend the night. I ended up doing laundry after 10pm because we refused to sleep on those filthy dirty sheets.We had 2 future bookings here for the Notre Dame football weekends with family and friends, we cancelled both after this experience. We are so grateful we came here and found out in advance. It would have been incredibly embarrassing to bring guests to a place like this. We strongly do not recommend staying at that place.
Sheila C.
Stayed 2 nights in Aug 2025