We made the most of our Lake Tahoe vacation, despite a disappointing rental experience. Unfortunately, the property did not live up to its claim of being a “gem.” It was frustrating to spend over an hour trying to access the rental, as we received no response from the host. After an hour on the phone and through chat services with VRBO, it became clear that the phone number provided by the host was out of service, which was far from reassuring, especially with a 4 PM check-in time.Upon entering, we were immediately greeted by a strong, unpleasant odor. The fridge, sink, and floors were not clean, leaving much to be desired. Although the floor plan is spacious, the seating options are lacking. The swing chairs, while unique, did not provide enough room for additional seating. The couch and the inexpensive kitchen table were also uncomfortable.The bathrooms were not in better condition. The upstairs shower had uneven water temperatures, with the knob allowing only two extremes: scalding hot or cold water. The downstairs bathroom was poorly assembled; the towel rack frequently fell, and the cabinet shelving lacked stability.The only positive aspect of this property is its location. However, I recommend continuing your search, as this “gem” is not worth the trouble.