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Best Western Chilworth Manor Hotel

3.0 star property

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Photo gallery for Best Western Chilworth Manor Hotel

Interior
Desk, laptop workspace, iron/ironing board, free WiFi
Superior Room, 1 Double Bed, Non Smoking | Exterior
Exterior
Porch

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

View in a map
Romsey Road, Chilworth Manor, Southampton, England, SO16 7PT
  • University of Southampton
    ‪6 min drive‬
  • Southampton General Hospital
    ‪8 min drive‬
  • Southampton Cruise Terminal
    ‪12 min drive‬
  • Southampton (SOU)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Single Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (2 Floors - Duplex)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking (2 Floors - Duplex)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(57 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Chilworth Manor Hotel

Hotel in Southampton with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Best Western Chilworth Manor Hotel offers 97 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Chilworth Manor Hotel. During your stay, you'll be close to Southampton Cruise Terminal. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at The Manor Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the bar and room service
  • 13 minutes by car from New Forest National Park and 14 minutes from Southampton Cruise Terminal
  • Dogs welcome for a fee (restrictions apply)
Best Western Chilworth Manor Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Best Western Chilworth Manor Hotel also features a terrace, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Southampton hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Manor Restaurant – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Manor Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day:
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.25 per person
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 17 years old are allowed in the pool only from 4:30-6 PM on weekends and school/bank holidays; children must be accompanied by an adult.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Chilworth Manor Hotel Southampton
Best Western Chilworth Manor Hotel
Best Western Chilworth Manor Southampton
Best Western Chilworth Manor
Best Western Chilworth Manor
Best Western Chilworth Manor Hotel Hotel
Best Western Chilworth Manor Hotel Southampton
Best Western Chilworth Manor Hotel Hotel Southampton

Best Western Chilworth Manor Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 985 reviews
Rating 8 - Good. 370 out of 985 reviews
Rating 6 - Okay. 147 out of 985 reviews
Rating 4 - Poor. 69 out of 985 reviews
Rating 2 - Terrible. 38 out of 985 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Travelled with family
Disliked: Room comfort

Definitely not child friendly but good breakfast

Booked to stay with my daughter and grand-daughter after visiting Peppa Pig World. Asked for a family room. Was given double room with a very poor fold up bed. Slats were broken, collapsed in night and the mattress was extremely thin. Didn't report it in the night as my grand-daughter was sleeping and we didn't want her disturbed. I reported in morning though. Family is not child-friendly. I had booked as they had a swimming pool - when booked in, told children not allowed in pool apart from few hours on a weekend so we couldn't use it, so disappointed. Breakfast however was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Stayed 2 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast was good and the reception was friendly but the condition of the hotel wasn’t great. The bathroom wasn’t very clean and the glasses and spoons in the room were dirty. The carpets were very stained as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Everything was sparkling. Meal was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gardens some noise from plumbing but it’s an old building
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities
Not bad but tired in places but lovely location as it’s a Manor House nice gardens & grounds enjoyed sauna & steam room & pool didn’t stay for breakfast
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a quaint hotel in lovely grounds. The bar and Central area was beautiful. The executive room (9) was cosy but adequate. The bed was comfy, the shower was good and the room was clean and tidy. The toilet was very low so not suitable for someone with mobility issues. There was also no lift so lugging a large suitcase up the stairs was fun! Breakfast was good. Staff were all excellent. Had a problem finding a car parking space near the entrance. It must be a parking hotel for the cruises so it was a little walk back to the car each day. Overall, a lovely stay.
Stayed 2 nights in May 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old country house hotel on the outskirts of Southampton. Plenty of free parking and lovely free breakfast. Been before and will be staying again. Very good value for money.
Stayed 1 night in May 2025

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for one night prior to going on a cruise. Good location not far from the cruise terminal but in a quiet area with plenty of parking. Nice breakfast next morning. Only negatives are the early checkout time of 10am and the bar prices.
Stayed 1 night in May 2025

8/10 Good

Susannah

Stayed 1 night in May 2025

10/10 Excellent

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Dissoppointing and mediocure

We stayed in the family room. This consisted of a small double bed and a Z bed which was extremely hard with not much space in the room. The hotel rooms cleanliness was a 3/10 - the room needed a good clean and hoover. We had the breakfast 1 morning out of 3. For £13PP it is mediocure, they had run out of fruit the cooked breakfast is clearly sitting there for a while. Most dissoppointing was that the coffee and tea came from a machine. The staff were all very friendly. We had a child and I had not read the hotel facilities description. Children are not allowed to use the pool unless its a bank holiday or weekend ( with limited time slots ). This meant very little to entertain if you have children. Unfortunately we will not be returning. I would not advise families attend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Great stay. Great value.

Stayed for date night. Booked because of the locality and the spa. Will return again.
Stayed 1 night in May 2025

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort

Leisure trip

No room service option as was the case on our previos visits. Also quality of in room refreshment tray has declined ( no biscuits!). Crumbs on dining room chair on arrival for afternoon tea. However the afternoon tea was very good and the breakfast was also good and varied.
Stayed 1 night in May 2025

10/10 Excellent

amanda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was pet friendly and lovely grounds to walk around breakfast was excellent loads of choice and buffet style
Stayed 1 night in May 2025

8/10 Good

Jamie-lee

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness
A little dated in places but generally clean
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort

Take in the fresh country air at the Manor

A lovely hotel set with beautiful gardens. The room was comfortable and spacious with a lovely view of the garden. From reception, to the bar and the room service staff were all very helpful and pleasant. Pool facilities were also well maintained.
Stayed 2 nights in May 2025

6/10 Okay

Jo

Travelled with partner
Liked: Staff & service
We had a 1 night stay before our cruise the next day , we stayed in room 21 All the staff were lovely and food was really good The hotel is in beautiful grounds and is a very historical grand building But I’m afraid things needs updating , huge horrible stains in carpets in room and around hotel , wallpaper peeling off the wall in bedroom , and large stain on the ceiling , shower bath area needs re grouting , mould around seal , old paint left on door handles etc Needs someone to go round make a list of repairs and sort out , was a little dirty around floor in the bathroom too One more thing to add , coffee machine in restaurant for breakfast doesn’t offer decaf coffee !!! With a husband with heart failure this isn’t good enough It’s 2025 Apart from the above , not a bad stay Not sure it was worth £152
Stayed 1 night in May 2025

8/10 Good

Wesley

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

Been twice and enjoyed it both times. Friendly staff and tidy hotel. Spa could be better as on the second trip the steam room and sauna were not working.
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel for the right kind of people.

A large building suitable for conferences with plenty of breakout rooms. Checkout is only 10am. Could be extended by paying a fee. Early breakfast cooked + continental, weekday breakfast closes at 9:30, leaving 30mins to leave the room if you are slowcouch in the morning, as we are. Extensive grounds to relax in.
Stayed 1 night in May 2025

4/10 Poor

Zuzana

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It is clear that the hotel used to be the top place in the area but those days are long gone. The property is absolutely stunning but has been left poorly maintained. Steps around the property are falling apart, grass hasn't been cut in many areas. The conservation area just next to the hotel is stunning bht it would help to have some signs in different areas to explain what you are looking at. Check in was smooth at 3pm, althought after paying the dog fee for our stay, we were asked to sign a document confirming we will not leave the dog in the room unattanded for any period of time. This is something we haven't encountered in any dog friendly hotel before. We were given a some treats for the dog, which was nice. The prices for food and drink in the hotel are steep and dont really reflect the service. We ordered a mocktail after which they admitted they have never made that before and didnt know it was on the menu. The room was clean and warm but dated and the walls are paper thin. The spa is 5 minutes walk from the main building in the Club. We have been told in the reception that the Club receptionist will be able to tell us all about the treatments and prices which we are excited to book. The Club reception told us the spa section of the Club has been rented to a private company and they are not offering any treatments yet, so nothing available. The pool was slightly on a the colder side but spacious. The jacuzzi was covered in foam, sauna was cold, I could keep going...
Stayed 2 nights in May 2025

6/10 Okay

Audine

Travelled with partner
Disliked: Cleanliness
Great location but hotel is dated, tired and needs some love When trying to ring reception prior to arrival, very frustrated as it kept going to ansaphone, didnt get ring back and just felt that for such a large hotel having someone answer the phone is fundamental, we tried at least 6 times between 10am -11.30am on a Saturday morning We noticed Stains on carpets in corridors, rubbish in stairwells, walls were marked Room was fine, clean but quite old fashioned Breakfast was ok, buffet style, self service, but slow to replenish empty food, ie no eggs, juice jug empty, only one hot drink machine working The stay was fine, definitely no more than 3 star
Stayed 1 night in May 2025