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Best Western Chilworth Manor Hotel

3.0 star property

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Exterior
Breakfast, lunch, dinner served; Regional cuisine
Superior Room, 1 Double Bed, Non Smoking | Exterior
Exterior detail
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Romsey Road, Chilworth Manor, Southampton, England, SO16 7PT
  • Place, Southampton City Golf Course
    ‪4 min drive‬
  • Place, Valley Park
    ‪5 min drive‬
  • Place, Southampton Cruise Terminal
    ‪12 min drive‬
  • Airport, Southampton (SOU)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Single Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (2 Floors - Duplex)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking (2 Floors - Duplex)

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior
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About this property

Best Western Chilworth Manor Hotel

Hotel in Southampton with coffee shop/cafe and indoor pool
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Best Western Chilworth Manor Hotel offers 97 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Chilworth Manor Hotel. During your stay, you'll be close to Southampton Cruise Terminal. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at The Manor Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the room service and bar
  • 13 minutes by car from New Forest National Park and 12 minutes from WestQuay Shopping Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Chilworth Manor Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Best Western Chilworth Manor Hotel also features a terrace, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this Southampton hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Manor Restaurant – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Manor Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day:
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.25 per person
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 17 years old are allowed in the pool only from 4:30-6 PM on weekends and school/bank holidays; children must be accompanied by an adult.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Chilworth Manor Hotel Southampton
Best Western Chilworth Manor Hotel
Best Western Chilworth Manor Southampton
Best Western Chilworth Manor
Best Western Chilworth Manor
Best Western Chilworth Manor Hotel Hotel
Best Western Chilworth Manor Hotel Southampton
Best Western Chilworth Manor Hotel Hotel Southampton

Best Western Chilworth Manor Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 1005 reviews
Rating 8 - Good. 372 out of 1005 reviews
Rating 6 - Okay. 149 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
very thing was fine apart from the food
Stayed 1 night in Nov 2025

8/10 Good

Roop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities
Stayed 3 nights in Oct 2025

8/10 Good

Graham

Stayed 1 night in Oct 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Safe vert friendly , Hotel. Clean and tidy room could do with a bit of make over but all in all very good ,would stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Excellent stay. There was a rather full car park due to an event and a wedding but we still managed to park. Hotel and staff were excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money hotel. Clean, tidy. Needs a bit of decorating here and there. We had a great breakfast and the dinner was lovely but felt it was a bit much asking for payment up front for the meal! (Yet you could pay for your drinks afterwards in the restaurant....???) Sounds like they dont trust anyone! Other than that, it would be nice to offer different pillow options. One was insufficient, two was too much. I had a stiff neck the following morning..despite it being a very comfortable bed. All in all, I would use again...despite these small niggles!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, room comfort
Breakfast was very nice and plenty of options, rooms were good size but needed a bit of updating as we were in main building it was starting to look like it needed a refresh in the main bedroom bathroom was good and nice showers etc. grounds are lovely and the overall value for money is good.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

4/10 Poor

Annette

Disliked: Cleanliness, staff & service
Hotel description said there was a lift .But not in the part of the hotel we were in! We had a room on the second floor as far as possible away from the reception areas with several flights of stairs, Had we known this we would have asked for a lower floor or in the building with a lift. Or chosen an alternative hotel, They were fully booked so no chance of changing to an alternative room. After our evening out we arrived back just before 11 and were told the bar was closed. This seems very unusual for a Saturday night and a hotel that has so many customers. There were no biscuits or complimentary bottles of water in the room, something which you would expect for the amount charged for the one night. The shower could certainly do with a deep clean and the sealant refreshed . Whilst showering the shower tray was full and we had to use our feet as plungers to get the water to runaway. If we hadn’t done this there would have been a serious leak We also found it very difficult to find a parking space anywhere near the hotel and it was pouring with rain. We later discovered that the hotel is used by customer who are going on cruises and are leaving cars parked for weeks at a time. Making it difficult for non cruise customers to get anywhere near the main entrance. The description says there is an indoor swimming pool, this is very misleading as it is not in the hotel itself but a few hundred yards away in a sports venue. So overall we were very disappointed with our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice breakfast and stay
Stayed 1 night in Oct 2025

2/10 Terrible

A

Stayed 2 nights in Oct 2025

8/10 Good

Ian

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't get to use the gym
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used the pool, sauna and steam room for the first time. Very nice added extra
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Have stayed many times as convenient for my office. Hotel is nice, nothing flashy, but beds comfy, rooms clean, breakfast nice and staff friendly. Only area that needs improving is the evening food menu.
Stayed 1 night in Sep 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately our stay was not good. We really echo some other reviews in that the hotel bedrooms need a massive overhaul, out dated furniture, dull decor, dirty carpets, boiling hot (too hot to get a decent night sleep), mould on bathroom ceiling, we could add more but to be honest would just rather erase the experience!
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great over night stay

Great room, definitely worth the extra for a suite, it was huge with lots of character. Was there for an event the service behind the bar, despite being extremely busy was fabulous.
Stayed 1 night in Oct 2025

8/10 Good

Stan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as expected with a quality facility and good value
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
Stayed 1 night in Sep 2025

8/10 Good

Gilly

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean but only one teabag and not enough milk - sign in door of bathroom informing guests to shut door when showering because condensation/steam makes the fire alarm go off - this happened at 6.45 ish in the morning !
Stayed 1 night in Sep 2025