Guesthouse in Southampton with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk and a reception hall are on-site. Housekeeping is available on request.
Orange Grove Hotel & Gardens offers 27 accommodations with coffee/tea makers and free toiletries. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Orange Grove Hotel & Gardens. During your stay, you'll be close to Segensworth Business Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Amenities include 2 meeting rooms and coffee/tea in a common area
Just a 4-minute drive from Segensworth Business Park and a few minutes from Solent Business Park
Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Free self parking is available.
This 3.5-star Southampton guest house is smoke free.
Restaurant – On-site family restaurant. Reservations are required.
Library Bar – On-site cocktail bar. Open daily.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Library Bar
Restaurant
Conveniences
24-hour front desk
Guest services
Housekeeping (on request)
Business services
2 meeting rooms
Accessibility
No lift
More
Reception hall
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: GBP 28 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: GBP 28 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Coldeast Mansion Apartment Southampton
Coldeast Mansion Apartment
Coldeast Mansion Southampton
Coldeast Mansion
Orange Grove & Gardens
Orange Grove Hotel & Gardens Guesthouse
Orange Grove Hotel & Gardens Southampton
Orange Grove Hotel & Gardens Guesthouse Southampton
Orange Grove Hotel & Gardens Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 130 out of 283 reviews
10 - Excellent
130
Rating 8 - Good. 98 out of 283 reviews
8 - Good
98
Rating 6 - Okay. 25 out of 283 reviews
6 - Okay
25
Rating 4 - Poor. 20 out of 283 reviews
4 - Poor
20
Rating 2 - Terrible. 10 out of 283 reviews
2 - Terrible
10
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Verified traveller
20 Apr 2025
Liked: Cleanliness, staff & service, room comfort
1 night stay
Website with instructions aboit gavibg uk register online, via a secure link from the hotel (before you arrive) need yo be updated, please.
The gas main works had closed the road and we had a bit of a tour around, in the dark.
Wccommidation has lots of dtylish fwatures but in places it still needs further work yo 'complete it'.
Staff very helpful/friendly and we were made to feel welcome on arrival and during our stay.
Breakfast was cooked to order and it was delicious.
Local produce used.
This establishment remains my go to when I’m in the area. With good rooms, food and bars it is a comfortable place to stay when I am in the area
Christopehr
Stayed 1 night in Mar 2025
10/10 Excellent
Spencer
10 Apr 2025
Liked: Cleanliness, staff & service, room comfort
Spencer
Stayed 1 night in Apr 2025
8/10 Good
Nicholas
5 Apr 2025
Liked: Staff & service
Great location - great people
Awesome welcome from Emma on reception. Enjoyed dinner in the restaurant. Our room was reached from outside - not sure how secure it is. Room was clean - stairway less so. Damp smell in bathroom and shower was either very hot or cold! Should be a TV in the bedroom.
The “strictly” element of the signs outside is not terribly welcoming
We will stay here again - mainly because of the location and the staff
I had a short stay but had lovely service and a stunning room. very impressed with everything about this establishment would definitely recommend to others.
I couldn’t fault the staff - absolutely second to none, helpful, friendly and welcoming.
The dining - WOW, 5 stars. From supper to breakfast simply delicious and would certainly go there for a celebratory meal - it was that good.
I think once the rooms are upgraded to match the quality and refurb of the dining, reception and bar areas The Orange Grove would be top of my list in the area for a wonderful relaxing stay.
We will be back!
Lindsey
Stayed 1 night in Jan 2025
10/10 Excellent
Matthew
17 Jan 2025
Matthew
Stayed 1 night in Jan 2025
6/10 Okay
Andrew
Business traveller
12 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Disappointed
On arrival I was informed that the restaurant was closed in a Monday in January, this would have been helpful to know on booking as I would have gone elsewhere . There was a limited menus available in the bar. I booked an apartment so expected a kitchen but the room I was given did not have one. The television did not work in the room.
Andrew
Stayed 1 night in Jan 2025
8/10 Good
Jeanette
Travelled with partner
3 Jan 2025
Liked: Cleanliness, staff & service
Lovely building and very friendly staff, rooms need some attention but good value for what we paid and lovely fresh cooked breakfast.
Jeanette
Stayed 1 night in Dec 2024
4/10 Poor
Verified traveller
2 Jan 2025
Liked: Property conditions & facilities
Disliked: Room comfort
Beautiful hotel but book with caution.
The hotel itself was stunning and the staff were extremely friendly unfortunately that’s where it ends.
The beds were extremely uncomfortable, we had hardly any sleep, and the bin men were outside our window in the early hours of Saturday morning around 4-5am. Knowing your hotel is an estate and the windows are of single thickness you would think an establishment such as this charging £150 a night would have the staff to wheel the bins to the end of the drive the night before collection away from your customers hotel windows to be collected as to not have your customers woken in the early hours of the morning to banging and crashing from the collections, from the shear lack of sleep we checked out after 2 of our 3 night stay which was extremely disheartening as this was a break away we had been eagerly looking forward to for months.
On top of this there is no daily room refresh, towel’s are not changes, tea, water or coffee pods are not refreshed.
Despite paying to stay in the hotel, you are also charged a service charge with all meals, I understand charging a service charge to guests from outside your hotel stay who attend your restaurant for breakfast, lunch or dinner but to charge an extra service charge on top of the charges we already pay for services to stay at your hotel….
Fifth weekend stay here in 18 months. Now rebranded as Orange Grive Hotel. Preferred the former name of Coldeast Mansion. Same owner. New branding.
Paid for room on Hotels.com and got the best rate compared to other apps. I was asked to leave a credit card number and stated it was policy for charging items to room.
Bedroom was clean and fresh with windows open (November 2024). But a very squeaky bed. Comfortable but very noisy.
No aircon. Very small panel electric heater.
And old fashioned single glazed windows.
Third time allocated this suite which is lovely and third time I have had that suite. But dank bathroom smell. Toilet had faeces mark on base of pan from previous user. And bathroom sink was blocked l. I reported bathroom sink on a previous stay. And was disappointed tonsee no improvement.
Combined shower and bath. But anti slip stickers on bath are tired and lifting. So bathing felt like I was on sandpaper on my derierre. And shower temperature varied from Antarctic to volcanic with no happy medium. Perhaps new shower valve needed.
Overall beautiful building in lovely surroundings. I will definitely stay again as I love this hotel.
The staff is incredible! Everyone is so nice. The facility is incredible. A five star hotel without the five star price! We booked it last minute after we got to another hotel and the canceled our reservation. We were there with our luggage after flying in from the United States. We came here and couldn’t have felt more welcomed.
This is one of the best run hotels I have stayed at for quite some time the accommodations is perfect the food is fantastic and the staff are the best not for getting the bar.