ibis Southampton Centre

Property class: 3

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Photo gallery for ibis Southampton Centre

Exterior
Daily buffet breakfast (GBP 12.00 per person)
Meeting facility
Exterior
Standard Room with 1 Double Bed - Harbour view | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, SeaCity Museum
    ‪10 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

Room, 1 Double Bed

8.0 out of 10
Very good
(176 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(78 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room with 1 Double Bed - Harbour view

7.2 out of 10
Good
(16 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Harbour View

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Southampton Centre

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Southampton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
The Cafe – This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1169 reviews
Rating 8 - Good. 347 out of 1169 reviews
Rating 6 - Okay. 214 out of 1169 reviews
Rating 4 - Poor. 84 out of 1169 reviews
Rating 2 - Terrible. 64 out of 1169 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jackie

Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great welcome, safe and clean area, clean room with nice amenities (tea coffee).
Stayed 1 night in Jan 2026

10/10 Excellent

Frederick

Liked: Cleanliness
Nice yet affordable hotel convenient to cruise terminals (by taxi). Calm atmosphere even on a Saturday night. Friendly and helpful staff.
Stayed 1 night in Jan 2026

6/10 Okay

Sarah

Liked: Staff & service, amenities
Very large patch of black mould on the ceiling in the wardrobe.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, decent size tub, electric kettle, good breakfast in the morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were freezing cold due to the heating not working and the air conditioning blowing cold air.
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and comfy
Stayed 1 night in Dec 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
The room was a bit small,but 1 night was ok. Staff where fabulous,everything was clean. Pretty close to the city centre. Ideal for cruise terminals.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Staff & service
Good value for a room in a central location. Hotel was clean and staff were present. Room was aged and smelt musty.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Room clean but needed doing up
Stayed 1 night in Dec 2025

10/10 Excellent

Kam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been stayed three days good for first time in international hotel the subway is behind it, round trip to visited London one day, shopping the big mall one day, walk around city and find out the Greece food is good .hotel on the good location convinced walk to cruise port just for 10 minutes, the stateroom clean ,but I don’t know why the bathtub too high than the USA without handicap handles.maybe l short , but anything is fine good recommendation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet, comfortable bed , friendly staff. Breakfast was served at sister hotel Novotel. Again staff were friendly and efficient. Food was plentiful and fresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean and comfortable accommodation. Excellent value and service.
Stayed 1 night in Dec 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was basic but adequate. Staff helpful and polite.
Stayed 2 nights in Dec 2025

8/10 Good

Nanette

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Meridy A

Liked: Cleanliness
Disliked: Property conditions & facilities
The Staff very courteous Bed was hard and pillows lumpy tea and milk mean. The room and bathroom spotless Good but very basic. Had to go next door to the Nova for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Thulani

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

6/10 Okay

neil

Liked: Staff & service
Friendly staff but very tired rooms in despearate need of renovation. Decent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Hotel lobby was very hot.
Stayed 1 night in Dec 2025