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ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Experience the sleek, modern design of ibis hotel, featuring a striking brick and glass facade.
Exterior
Relax in our inviting lobby, featuring a bar, comfortable seating, and a variety of amenities.
Enjoy a compact retreat with a curved desk, cozy seating area, and stunning city views from the large arched window.
Relax in a stylish room with a large bed, desk, and city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room with 1 Double Bed - Harbour view

Enjoy a compact retreat with a curved desk, cozy seating area, and stunning city views from the large arched window.

Standard Room with 1 Double Bed - Harbour view

  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Enjoy a comfortable stay with two single beds, a desk, and a flat-screen TV.

Twin Room, 2 Single Beds

7.8 out of 10
Good
(64 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Harbour View

Enjoy a compact retreat with a curved desk, cozy seating area, and stunning city views from the large arched window.

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Relax and work in style with a spacious bed and dedicated workspace.

Room, 1 Double Bed

8.0 out of 10
Very good
(137 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
The Cafe – This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 1004 reviews
Rating 8 - Good. 305 out of 1004 reviews
Rating 6 - Okay. 180 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Amenities
I really appreciated how kind and helpful the staff was.
Stayed 1 night in May 2025

10/10 Excellent

Ted, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Key cards failed frequently but we were helped by the wonderful Katey at the front desk! She was truly an ambassador of the Ibis brand! Hotel provides a great , walkable location to the cruise terminals , shopping and more! Try there pizza!!
View from our window of cruise ship
A photo of a lobby poster
Downtown Southampton
Stayed 5 nights in May 2025

10/10 Excellent

Janet marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Stayed 1 night in May 2025

8/10 Good

Antonio

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location, location. Clean and will book again. Good price
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Liked: Amenities
Lovely room, staff very attentive and area so convenient for any last minute shopping before embarking on your journey
Stayed 1 night in May 2025

8/10 Good

Antonio, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were exceptional! Friendly and always attentive, a plus for the company. The rooms were clean and the bathroom was ultra clean although we found the tub very high and difficult to get in. The hotel could use some cleaning or painting on the hotel outside estructure. The only negative experience was with the breakfast service. The attendants were somewhat rude and un courteous. The menu read scrambled eggs and they wanted us to eat fried eggs instead. When we asked them for scrambled eggs, they complied but showed us their disgust! And we had paid 24 pounds for the breakfast. We liked the hotel and we are returning in two weeks again, although we don’t expect eating there again.
Stayed 2 nights in May 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities, downside was having to pay for car parking
Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, tidy and good location

Easy to book in and check out. Small, but good bar available. Clean rooms and reasonable price when I booked it for a Thursday, although I noticed the price for a room would be much higher for the weekend. I will stay here again during the week though. Within easy walking distance of the main street and several pubs and restaurants and easy to get to, being just off the A33 main road. Parking was available, albeit they charged £10 a day for it. Breakfast was also available but quite expensive so we went to a nearby Costa.
Stayed 1 night in May 2025

8/10 Good

Trang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient hotel to the cruise terminal. The key card sometimes does not work and there is only one elevator that can only fit 2 people with luggages.
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay and no complaints.

Very convenient hotel and great price, stayed here twice, quick and easy check in, breakfast which is incudes is brilliant and its very close to the town centre/train station/West Quay. More ideal for people who needed a night stay before a cruise ship tour. Will definitely stay here again if i needed to stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Sean

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kieron

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service and a great stay
Stayed 1 night in Apr 2025

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
After a long day travelling , we went downstairs to buy a meal only to find the restaurant seating all reserved for a coach party and the chef wasn’t cooking for anyone else Room past its best , carpet outdated damaged in areas . Holes in curtains
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service

Good hotel near cruise terminals.

Good information and service at reception. Hotel fit for purpose and met all our needs.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness
There wasn't anything unique about the property.
Stayed 1 night in Apr 2025

4/10 Poor

Evelyn, Melbourne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be considered a 2 or 2 1/2 stars is in a convenient location if you are taking a cruise from Southampton but is very basic and rooms are very small nothing fancy in this hotel. The guys in the restaurant are very nice and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Meri

Travelled with group
Liked: Amenities
Excellent staff
Stayed 2 nights in Apr 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Close to everything
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is good and convenient for cruises shame about the car park charge. Staff very helpful.
Stayed 1 night in Apr 2025

8/10 Good

Bettina

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025