The room was very nice and the front desk staff were great. The dining staff were understaffed, overwhelmed, slow and did not function well. We had dinner there and discovered this the only night we stayed there so we wouldnât have breakfast the next morning. We checked out and went elsewhere.
The room was not very clean
The coffee mugs were filthy. The chair arms were torn. The bathroom door didn't close. The staff was excellent and very hard working. We had to change rooms our second day due to a very loud noise in the bathroom fan. The staff member addressed our issue very quickly and efficiently. The breakfast was very good. The hotel was within walking distance of major attractions and restaurants. Thank you staff of Premier Inn for a very nice stay.