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Holiday Inn Express Ludlow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Ludlow by IHG

1 bedroom, in-room safe, desk, blackout curtains
Free daily buffet breakfast
Pool
Exterior
1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
321 Center St, Ludlow, MA, 01056
  • MassMutual Center
    ‪12 min drive‬
  • MGM Springfield
    ‪12 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪13 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪38 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Leisure)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Feature)

Suite, 1 King Bed, Non Smoking (Feature) | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Feature)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, blackout curtains

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1010)
The price is CHF 126
for 1 room
includes taxes & fees
29 Jul - 30 Jul
Holiday Inn Express Springfield Downtown by IHG

About this property

Holiday Inn Express Ludlow by IHG

Hotel with free breakfast, in the vicinity of Mount Holyoke College
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and hairdryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Holiday Inn Express Ludlow by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Haviland Pond Beach. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from Springfield Armory and 12 minutes from Springfield Science Museum
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Ludlow by IHG. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 939 reviews
Rating 8 - Good. 311 out of 939 reviews
Rating 6 - Okay. 75 out of 939 reviews
Rating 4 - Poor. 22 out of 939 reviews
Rating 2 - Terrible. 12 out of 939 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that the toilet is so low to the floor. Needs to be replaced with a new comfort height toilet. Also, the desk chair will not go up and is also very low. Otherwise all seems great.
Stayed 1 night in Apr 2025

10/10 Excellent

CINDY, OXFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night here but pleasant check in and nice room
Stayed 1 night in Apr 2025

6/10 Okay

Rosie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Facility was very old and not updated
Stayed 1 night in Mar 2025

6/10 Okay

Ron

Stayed 4 nights in Mar 2025

6/10 Okay

Ron

Stayed 4 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in. Nice clean and quiet room.
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Feb 2025

6/10 Okay

PATRICK

Stayed 3 nights in Feb 2025

6/10 Okay

PATRICK

Travelled with family
Disliked: Staff & service, property conditions & facilities
Wasn’t notified that there was construction going on at the hotel until arrival. Also the attendant at breakfast made us feel very uncomfortable and seemed more of a breakfast “guard” than a service attendant. We felt like we couldn’t eat what we wanted in fear of repercussions with the constant looks as we went through the line.
Stayed 1 night in Feb 2025

10/10 Excellent

ximena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Kurt

Liked: Cleanliness

Renovations and loud

Renovations being done. On 3rd floor - we stayed on 2nd floor. Saturday morning Woken up at 7 am by work being done directly above us. I called front desk to complain and they said next room already called and they went up to yell at the workers who started 2 hours early - Work schedules at 9 am - not 7 am! If it was 9 am there wouldn’t have been a problem. The room was clean, bed uncomfortable (king suite) and room would benefit from renovations. The highway was a bit loud, it was on the side we stayed. The manager reached out to me and did nothing about our stay. This is not what i expected. Would NOT stay here due to this and being woken up so early. You pay to stay somewhere and it should be quiet and comfortable. There’s enough hotels within 15-30 minutes to stay nearby. Very disappointed in this stay. I have stayed here a few times in the past and had no issues. Not to mention we were here for a funeral - just 2 weeks before for another funeral and stayed in Holyoke that stay We stay all over and use hotels dot com and read reviews.
Stayed 1 night in Feb 2025

8/10 Good

Keith

Liked: Property conditions & facilities
Was great
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
It was a great stay, but the noise level from the highway was a bit much. I believe a better window system is appropriate for this room.
Stayed 3 nights in Jan 2025

8/10 Good

David W

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Front desk was full of personality and helpful. Pillows were assorted and labeled. I am a pillow snob, but honestly, the beds were very comfortable. I just have a problem with those stingy sugar and powdered creamer packets! If you take cream and sugar in your coffee, you need a half dozen packets. Not the hotel's fault, but put more in the rooms, please!
Stayed 1 night in Jan 2025

10/10 Excellent

Rogerio D

Stayed 1 night in Jan 2025

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2024

10/10 Excellent

carlos

Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Nov 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & good variety hot breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Amelia

Stayed 1 night in Nov 2024