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Holiday Inn Express Ludlow by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Ludlow by IHG

Free daily buffet breakfast
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
321 Center St, Ludlow, MA, 01056
  • Place, Haviland Pond Beach
    ‪11 min walk‬
  • Place, Randall's Farm and Greenhouse
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪11 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Leisure)

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Feature)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

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About this property

Holiday Inn Express Ludlow by IHG

Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and hairdryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Holiday Inn Express Ludlow by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Haviland Pond Beach. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Springfield Armory and 12 minutes from MassMutual Center
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Ludlow by IHG. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1007 reviews
Rating 8 - Good. 328 out of 1007 reviews
Rating 6 - Okay. 79 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great breakfast and staff was courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break fast was soo good. They had these little cinnamon rolls that were BOMB
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The property was spotless and all the staff were so kind. The breakfast was delicious and items were refilled constantly.
Stayed 1 night in Dec 2025

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Breakfast was very good,room was nice and clean but we spent two days out of 7 with room keys that didn’t work.On day one it was eventually resolved but on day seven the keys wouldn’t work again and the problem wasn’t resolved so we ended up checking out a day early because we were pretty much held hostage in our room because the key issue couldn’t be resolved and we couldn’t leave our room because we had no way of getting back in.Unfortunately no alternative room was offered and girl at the front desk was held holding the bag as the day girl had left without fixing the problem.Need better follow through and training on customer service.
Stayed 6 nights in Dec 2025

4/10 Poor

Justin

Stayed 3 nights in Dec 2025

10/10 Excellent

WILBERT

Liked: Cleanliness, property conditions & facilities
Great staff and a comfortable stay
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara L.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

susan

Travelled with family
Liked: Staff & service
Staff was wonderful. Especially the 2 breakfast ladies! Our night service desk laady was was also very nice and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Port Jefferson

Liked: Cleanliness, property conditions & facilities
Clean spacious room, nice breakfast area, pleasant staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service
Staff were very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities
The room was lovely. The people at the front desk were friendly and helpful. It was quiet an pleasant.l
Stayed 1 night in Nov 2025

4/10 Poor

Diane

Travelled with partner
Liked: Cleanliness, amenities
We had a nice king size bed room. While not fancy, it was large, clean, and the bed was comfortable. That's why it got two stars. However, we got little, if any, sleep due to its proximity to the Mass. Pike with trucks roaring by all night long and no noise cancelling window treatments. We finally gave up and left as soon as it got light enough to safely drive. Needless to say, we were exhausted.
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nicely & newly renovated. The desk clerk at check in was nice & efficient. Room was comfortable & clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert B

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet, clean, and had a pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Aireen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location just wish it didn’t smell like paint as they had some ongoing construction work which was understandable. Otherwise, staff and breakfast was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has recently been renovated and the rooms are modern and clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and bed was comfy. Shower had good water pressure and could get hot unlike other hotel experiences being lukewarm. Staff was friendly late at night during check in as well as at early check out.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms fully upgraded. Slept like a baby. Great Chef for breakfast. Front desk staff very, very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and the front desk staff was exception’n
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025