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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout curtains
Free daily on-the-go breakfast
Lobby sitting area
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(105 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a deep soaking bath and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express Springfield Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from MGM Springfield. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from MassMutual Center and 12 minutes on foot from Paramount Theater
Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1044 reviews
Rating 8 - Good. 228 out of 1044 reviews
Rating 6 - Okay. 57 out of 1044 reviews
Rating 4 - Poor. 24 out of 1044 reviews
Rating 2 - Terrible. 32 out of 1044 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well
Stayed 1 night in Aug 2025

4/10 Poor

Carla

Liked: Cleanliness, room comfort
Disliked: Staff & service

Your Housekeepers are Loud & unprofessional

The young lady at the counter who registered us was professional and extremely helpful. However, your wait staff and cleaning crew were loud and unprofessional especially in the Front Lobby. It sounded like my husband and I entered a loud room w/ unprofessional and uneducated housekeepers talking and laughing loudly in the LOBBY!!!. (2 females) I was thoroughly surprised and I was put off by their behavior and unprofessionalism. It was unacceptable. The gentleman that worked @ the front desk @ night was professional as well as the maintenance man and the other gentleman that was working as a housekeeper.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Near all the weekend activities outside the casino and the Italian restaurants and bakeries. Just 1.5 miles from Springfield College.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service very nice clean room great price and very close to mgm casino 👍
Stayed 1 night in Aug 2025

8/10 Good

Ivet

Liked: Cleanliness
Good
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5

Breakfast is basic, fills up quickly. Located right next to the casino. Bed was comfortable, nice sized fridge. Decent hotel for the price. Parking next to the hotel which is convenient.
Stayed 1 night in Aug 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Only complaint is the noise from the traffic outside at all hours of the night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. The rooms were clean and provided sufficient toiletries. Recommended if in the Springfield area.
Stayed 2 nights in Aug 2025

8/10 Good

Jai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Jason at the front desk was super friendly and welcoming. I also noticed he had many roles in the hotel. (front desk reception, janitor, house keeping) a very hard working young man. Our room was very comfortable, clean and spacious. Truly enjoyed our stay. Will return to this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Anilkumar

Stayed 1 night in Aug 2025

10/10 Excellent

Alivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jotina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the perfect location, across the street from the venue. Front desk staff is pleasant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help for front desk. Great breakfast. One block away from MGM convenient. The queen bed Was a little sag in the middle comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sophie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall clean and modern facilities with good breakfast. Only downside is cashless.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Had a corner room. Big entrance, spacious and high-end finishes. Bed and pillows were comfortable. Shower warmed up quick, and had new shower head
Stayed 1 night in Aug 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
We loved
Son enjoying
Stayed 2 nights in Jul 2025

8/10 Good

Henry, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel. Breakfast is good.
Stayed 1 night in Jul 2025

10/10 Excellent

Albin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

6/10 Okay

Alexia

Stayed 1 night in Jul 2025

6/10 Okay

Annette

Travelled with family
Liked: Staff & service, property conditions & facilities
Breakfast was good. Air conditioner was inconsistent.
Stayed 1 night in Jul 2025

6/10 Okay

Sharon, melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options around the hotel were good, lots to choose from. The beds were very comfortable with fluffy pillows
Stayed 3 nights in Jul 2025