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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Creator video - submitted by JetsettingJabber
Business centre
Free daily on-the-go breakfast
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, Dr. Seuss National Memorial
    ‪2 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(106 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Lobby
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includes taxes & fees
11 Jan - 12 Jan 2026
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About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a deep soaking bath and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express Springfield Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from MGM Springfield. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from MassMutual Center and 12 minutes on foot from Paramount Theater
Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 728 out of 1083 reviews
Rating 8 - Good. 233 out of 1083 reviews
Rating 6 - Okay. 61 out of 1083 reviews
Rating 4 - Poor. 24 out of 1083 reviews
Rating 2 - Terrible. 37 out of 1083 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

Inside the hotel and the room were perfect. The surrounding area seems to be a little dangerous and the parking was a little farther than expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. And just a 2 minute walk from mgm casino.
Stayed 1 night in Sep 2025

10/10 Excellent

Henry, Winter Park

Stayed 1 night in Sep 2025

10/10 Excellent

Mary Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. I always arrive ahead of check in, simply because of my itinerary in the town. Staff always makes sure that if there isn't a room avaiable yet, my bags are taken care of and in my room when I arrive back later. I'm not always super adept technologically, but the front desk always finds the time to help me search/navigate my travel plans!
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Easy check in. The girls at the desk were super helpful with places to eat within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic. The staff are friendly and helpf I l
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 3 nights in Sep 2025

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in, opened the door and there was a man in our room! Except it was his room. They gave us the keys to someone else’s room. Imagine all the ways that could have gone. And they acted like it was no big deal. Towels had hairs on them, not sure they were washed. We slept with one eye open. Literally worst hotel experience of my life.
Stayed 1 night in Sep 2025

2/10 Terrible

Jamelle

Stayed 1 night in Sep 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast choices. Check in was easy
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff. Highly recommended. Would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, clean rooms, cheap price

Clean rooms, amazing water pressure in the shower, and the perfectly centralized location. My only complaint is that there are people mulling around at all hours of the night, making us a little nervous about leaving our car parked down the street. It was fine though, and they even overnighted some keys to me that I left in the room after our trip.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lemuel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent.
Stayed 1 night in Sep 2025

8/10 Good

Robert Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs better parking and easier access doors to get in.
Stayed 6 nights in Sep 2025

10/10 Excellent

Thomas, Salem

Stayed 1 night in Sep 2025

10/10 Excellent

Alyssa

Travelled with family
Man at the front desk when we arrived had a great upbeat personality, super friendly. The room was very clean and comfortable. We visited for the WWE wrestling event and was pleasantly surprised by your hotel. Thank you all so much!
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Staff & service
The condition of the bathroom tub and sink area. Tub had mold in it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherri

Stayed 1 night in Sep 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my mom both loved the beds. We both suffer from insomnia and we both got the best night of sleep we have had in quite some time. Your staff was excellent and very professional when I was checking in as this is only the second time I’ve checked into a hotel as an adult.
Stayed 1 night in Sep 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and convenient location. The free breakfast was also great!
Stayed 1 night in Sep 2025

10/10 Excellent

Don

Great stay

Great hotel. Less than 5 min walk to casino, massmutual center, basketball hall of fame. Very friendly and helpful staff. Common areas are clean and well kept, rooms are lovely. Mattress is comfortable, TV is good size. Overall real good hotel
Stayed 1 night in Sep 2025