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Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Exterior
Free daily on-the-go breakfast
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, iron/ironing board
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Pool
  • Gym

Explore the area

View in a map
375 Whitney Ave, Holyoke, MA, 01040
  • Holyoke Mall
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪36 min drive‬

Room options

View all photos for One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

27-inch TV with satellite channels, DVD player

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 1 King Bed (1 Bedroom)

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

27-inch TV with satellite channels, DVD player

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Non Smoking, Corner

8.8 out of 10
Excellent
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Hotel with free breakfast, a quick walk to Holyoke Mall
An indoor pool, a fitness centre and Access to hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Holyoke-Springfield/North. During your stay, you're just a quick walk from Holyoke Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym and basketball
  • Just a 1-minute drive from Holyoke Mall and 6 minutes from Wistariahurst Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a water leak which prevented us from getting the 2 bed room. They graciously gave us each a separate king room.
Stayed 1 night in May 2025

10/10 Excellent

Ethanyalis

Stayed 1 night in Jun 2025

8/10 Good

LINDA

Staff were very helpful
Stayed 1 night in May 2025

10/10 Excellent

Nora

Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Shannel

Travelled with family
Liked: Cleanliness, amenities
Staff was awful
Stayed 1 night in Apr 2025

10/10 Excellent

diane

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a very nice stay. The rooms were clean and oversized. A very nice breakfast as well and free parking.
Stayed 1 night in May 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Aine

Stayed 1 night in Apr 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Kiara J

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to have the room ready when we arrived. The staff were pleasant and helpful! It was very convenient for us. 3 hours from home, and my daughter graduating - it was great.
Stayed 1 night in May 2025

8/10 Good

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love that this location is so close to the Holyoke mall. The breakfast, coffee all day and pool were nice perks! I just wish the ice machine had worked on our floor but other than that we had a great stay and will be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

Front desk staff was absolutely amazing! Hotel was clean and my daughter loved the pool. Would definitely stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable Service Staff

Natalie and Ricky (morning Chef), made this experience remarkable and perfect. Natalie is a genuinely warm, helpful, and lovely individual who helped with everything we needed. She was warm and inviting and a sheer joy to talk to - please acknowledge her value to this institution. Ricky, (I believe his name!) was so inviting and welcoming and his food was AMAZING. He made our breakfast experience feel like we were being hosted in his home. Spectacular service from all we met - those two were supreme perfection and deserve recognition. The only drawback we found was the hot tub water was not sparkling, and so we did not use it as much as we wanted. Otherwise this was the perfect temporary home for a lovely vacation. Thank you to all the staff we encountered, it made for a lifelong memorable experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Neshby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well taken care of. The room was extremely clean. The kids enjoyed it there. Def be back after six flags.
Stayed 1 night in Apr 2025

10/10 Excellent

DANIELLE

Stayed 2 nights in Apr 2025

6/10 Okay

Yesenia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and the food was good!
Stayed 1 night in Apr 2025

4/10 Poor

david

Travelled with family
Disliked: Cleanliness, room comfort
fairly easy to get to. nice theres a shopping mall down the street to get things when needed. had an issue with a toilet in our room. no after hours matance crew on site. I had to go to front desk to get a water key to shut off the water to the toilet to keep the bathroom and room form being soaked with water. when we arrieved into the room. there was trash on the floors under the beds. (water bottles, wrappers, and persons other affects) The breakfasts were great for the 2 days we were there.
Stayed 3 nights in Apr 2025