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MGM Springfield

4.0 star property

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Photo gallery for MGM Springfield

Exterior
Creator video - submitted by JetsettingJabber
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Exterior
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
One MGM Way, Springfield, MA, 01103
  • Place, MGM Springfield
    ‪1 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪11 min walk‬

Room options

View all photos for Springfield King

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Springfield King

9.0 out of 10
Wonderful
(109 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Springfield Queen

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Springfield Queen

9.2 out of 10
Wonderful
(25 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Main Street King

9.2 out of 10
Wonderful
(39 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Main Street Queen

8.6 out of 10
Excellent
(41 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Restore Main Street King

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Restore Main Street King

9.2 out of 10
Wonderful
(45 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Restore Main Street Queen

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Restore Main Street Queen

9.2 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Springfield Downtown by IHG
Metro Center
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,164 reviews
The price is CHF 114
includes taxes & fees
19 May - 20 May
Holiday Inn Express Springfield Downtown by IHG

About this property

MGM Springfield

8 restaurants, a casino and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MGM Springfield's great location gets high marks from our customers. During your stay, you're just a quick walk from MGM Springfield. Enjoy features like free self-parking, plus 8 restaurants and 5 bars.
  • Free self-parking
  • Enjoy American cuisine at TAP Sports Bar, one of the property's 8 restaurants and 5 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, 10 meeting rooms and conference space
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute walk from MassMutual Center and 8 minutes on foot from Naismith Memorial Basketball Hall of Fame
  • Dogs welcome for a fee
There are 8 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 5 bars/lounges. Event space at this hotel measures 10646 square feet (989 square metres) and includes conference space. A casino, a seasonal outdoor pool, and a vending machine are also featured at MGM Springfield. Self parking is free.

Smoking is allowed in designated areas at this 4-star Springfield hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
TAP Sports Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Wahlburgers – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack – This restaurant specialises in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse – This steakhouse specialises in American cuisine. Open selected days.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square foot of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

MGM Springfield Hotel

MGM Springfield Hotel

MGM Springfield Springfield

MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1045 out of 1538 reviews
Rating 8 - Good. 277 out of 1538 reviews
Rating 6 - Okay. 116 out of 1538 reviews
Rating 4 - Poor. 48 out of 1538 reviews
Rating 2 - Terrible. 52 out of 1538 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Feb 2026

2/10 Terrible

Deshaun

Stayed 1 night in Feb 2026

10/10 Excellent

Brian, Amsterdam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless. Climate contol works perfectly unlike most hotels nowadays. Great restaurants. Lobby is an amazing quiet place to take a break and well appointed. Casino is clean and smoke free. Great place overall
Lobby fireplace
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Very clean and safe and loved the vibe in the room
Stayed 2 nights in Feb 2026

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities
The room was immaculate and the staff was great. Unfortunately the coffee pot did not work but it was easily found elsewhere in the hotel. We will stay there again!
Stayed 1 night in Feb 2026

10/10 Excellent

david

Stayed 1 night in Jan 2026

8/10 Good

Kent

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, amenities
I was there for a work trip and had to only stay over for 1 night. I was pleasantly surprised with the hotel's decor and cleanliness. The room was so comfortable and even though it was over a casino the room was quiet and I was able to get peaceful sleep. I will be planning a trip that is not work related in the future.
Stayed 1 night in Feb 2026

10/10 Excellent

Steven, Middleton

Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

6/10 Okay

James

Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities
The room was incredible
Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The MGM was probably the cleanest hotel I have ever stayed at.
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick St

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are beautiful and well maintained. Fun atmosphere and convenient location.
Stayed 2 nights in Jan 2026

2/10 Terrible

Yaoting

Liked: Cleanliness
A staff reserved room that was conjoined with our room had a dog that was left unattended and barked throughout the night for more than 4 hours. When addressed, I was given 3 bottles of water.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

8/10 Good

ashley

Stayed 1 night in Jan 2026

6/10 Okay

craig

Stayed 4 nights in Jan 2026

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, property conditions & facilities
Boutique and very clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Stacey

Stayed 1 night in Jan 2026