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MGM Springfield

4.0 star property

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Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
5 bars/lounges
5 bars/lounges
Garden
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

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One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    ‪1 min walk‬
  • MassMutual Center
    ‪3 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Springfield King

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Springfield King

9.0 out of 10
Wonderful
(94 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Main Street Queen

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Stay Well Main Street Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Main Street King

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Stay Well Main Street King

9.2 out of 10
Wonderful
(42 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Main Street Queen

8.6 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Springfield Queen

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Springfield Queen

9.0 out of 10
Wonderful
(24 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Main Street King

9.4 out of 10
Exceptional
(36 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,029 reviews
The price is CHF 114
includes taxes & fees
7 Oct - 8 Oct
Holiday Inn Express Springfield Downtown by IHG

About this property

MGM Springfield

Hotel with 8 restaurants, a quick walk to MassMutual Center
8 restaurants, a casino and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MGM Springfield's great location gets high marks from our customers. During your stay, you're just a quick walk from MGM Springfield. Enjoy features like free self-parking, plus 8 restaurants and 5 bars.
  • Free self-parking
  • Enjoy American cuisine at TAP Sports Bar, one of the property's 8 restaurants and 5 bars/lounges
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, 10 meeting rooms and conference space
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of MassMutual Center and Naismith Memorial Basketball Hall of Fame
  • Dogs welcome for a fee
There are 8 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 5 bars/lounges. Event space at this hotel measures 10646 square feet (989 square metres) and includes conference space. A casino, a seasonal outdoor pool, and a vending machine are also featured at MGM Springfield. Self parking is free.

Smoking is allowed in designated areas at this 4-star Springfield hotel.

Guests can enjoy cooked-to-order breakfast for a fee.
TAP Sports Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Wahlburgers – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack – This restaurant specialises in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse – This steakhouse specialises in American cuisine. Open selected days.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square foot of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 950 out of 1426 reviews
Rating 8 - Good. 272 out of 1426 reviews
Rating 6 - Okay. 115 out of 1426 reviews
Rating 4 - Poor. 46 out of 1426 reviews
Rating 2 - Terrible. 43 out of 1426 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was beautiful and very comfortable
Stayed 1 night in Jun 2025

8/10 Good

Suzanne, Quincy

Liked: Cleanliness, property conditions & facilities
Nice room. Lots of walking but good for what it was
Stayed 1 night in May 2025

2/10 Terrible

Cengiz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don’t

Stayed 1 night in Jun 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I like that around the areas of the hotel was clean. I disliked that it took 1hr and 45 minutes before my suite was actually ready. That was time I could have used towards getting my birthday celebration in order.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, not super quiet rooms!

Really nice property, very nice rooms and the bed is extremely comfortable, and the bathroom is really nicely upgraded. My one take away is that the rooms are not very quiet, they definitely cheapes out on the soundproofing on the walls because you can hear your neighbors.
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean. Staff was so nice attentive and helpful. Casino was fun and also clean. Would definitely stay here again 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Jody

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Judi

Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Stayed 1 night in Jun 2025

10/10 Excellent

Vera

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the character of this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay
Stayed 1 night in May 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Irilis

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience at the hotel. The rooms were very secure and safe. You can only access your room floor with your room key. A little inconvenient if you have family on different levels but I appreciated their level of security. We had a staywell room. The room was beautifully decorated. The bed was the best Ive ever slept in besides my own. So comfortable. The shower was like a spa and I loved their hand soap. The towels were very soft as well and they have many amenities including a beautiful pool which we didn't get to use. The only down side I would say is that you have to ask to have your room cleaned and I asked to have mines cleaned just because I wanted our towels refreshed and the girl at the desk took our info and they never came to clean our room. The parking garage is free. Its a short walk which we didnt mind but it did smell a lot like weed. But I know they can only control so much and we got into our car pretty quickly. Otherwise it was a wonderful stay and we will definitely stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is so much to do at the property. From the movie theater, comedy club, to the casino, you will have loads of fun and you don’t need a car.
Stayed 2 nights in Jun 2025

6/10 Okay

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The walls are paper thin and you can hear everything in the room next door and on the street. Parking is not convenient to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Shayan

Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to stay in the casino and the room are great
Stayed 1 night in Jun 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

oded

Liked: Cleanliness, amenities, property conditions & facilities
Was very nice , recommend
Stayed 3 nights in Jun 2025

6/10 Okay

karen

Travelled with family
Liked: Staff & service
Disliked: Room comfort
It tried to be more trendy-looking than functional. Even though there were 2 doors between the toilet and the bedroom, you can still hear everything in the toilet room because of the walls and floor materials. Dark room, limited outlets. No difference between the “stay well” floor and the regular floors except higher price. I like the CT casinos/hotels better.
Stayed 2 nights in Jun 2025

2/10 Terrible

Edmundo

Liked: Cleanliness
Disliked: Property conditions & facilities
Horrible
Stayed 3 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: The hotel is beautiful. Our room was clean & comfortable. I appreciate the security of only hotel guests being able to access the upper floors. Cons: Waited 10 minutes for valet park on arrival & no one came to take our car, so we went to self-park. Next, we had to schlep our luggage across the casino because there is no parking near the lobby. We were there for an event offsite, so we went downstairs to check out the casino before we had to leave. The first slot machine took my money & immediately went off line. Not the best start. We also inquired about a spot for a nice breakfast the following morning. They recommended the grab & go at the coffee shop. No restaurant, no room service, just that or the diner in the South End Market. Returned late after our event. The hotel was so noisy. Loud tv noise coming from the next room, people stomping around above us & frat boys loud talking & running up & down the hallways. Fortunately I had my white noise & a pair of earplugs with me. Next morning, we planned to do a little gambling before we left, but had to check out by 11. Got downstairs& were immediately informed that we can’t take our bags onto the casino floor. So now we’re expected to schlep our luggage back out to our car & then come back to gamble? Sorry, no. Time to go. MGM is pretty to look at but not well thought out. They make everything too difficult. My husband is mobility impaired & dragging luggage all over impractical. Not likely to be back.
Stayed 1 night in Jun 2025

8/10 Good

eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

BETH

Business traveller, Travelled with group
Liked: Property conditions & facilities
Nice hotel if you aren't planning to sleep. I have to say, I did love the design of the hotel. Very modern/masculine with some cool decor. The bathroom was also modern with a glass shower (no tub for those who care about tubs), but there was a huge wad of hair in the drain. Ew. The biggest issue, however, is that the walls are paper thin. We actually booked 10 rooms (separately) for an event, and everyone complained about hearing their neighbors cough, flush the toilet, and everything else you do in a hotel room. The night before our event, there must have been a party in a board room in the floor below us and all night we could hear music and loud voices - I'm talking SHOUTING! Finally the group sang Happy Birthday around midnight and things started to calm down a bit. Unfortunately, I need my sleep, so I don't think I'd stay there again.
Cool bathroom, but wasn't as clean as it looks.
Artsy touches on paper-thin walls.
Stayed 2 nights in Jun 2025