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Quality Inn and Suites

2.5 star property

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Photo gallery for Quality Inn and Suites

Front of property
Seasonal outdoor pool
Reception
View from property
Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2745 N Glenstone Ave, Springfield, MO, 65803
  • Ozark Empire Fairgrounds & Events Center
    ‪4 min drive‬
  • Hammons Field
    ‪7 min drive‬
  • Missouri State University
    ‪8 min drive‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

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Premium bedding, desk, blackout curtains, iron/ironing board

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.1 out of 5, (1005)
The price is CHF 61
for 1 room
includes taxes & fees
23 Jun - 24 Jun
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About this property

Quality Inn and Suites

Hotel in Springfield with free breakfast and fitness centre
Along with a fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn and Suites offers 102 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Quality Inn and Suites, you'll be within walking distance of BigShots Golf. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 8 minutes by car from Missouri State University and 9 minutes from Mercy Hospital Springfield
  • Cats and dogs welcome for a fee
Quality Inn and Suites offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn and Suites. Free self parking is available.

Smoking is allowed in designated areas at this Springfield hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, private entrance

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn and Suites Hotel
Quality Inn and Suites Springfield
Quality Inn and Suites Hotel Springfield

Quality Inn and Suites Reviews

Reviews

5.4
Rating 10 - Excellent. 86 out of 561 reviews
Rating 8 - Good. 93 out of 561 reviews
Rating 6 - Okay. 98 out of 561 reviews
Rating 4 - Poor. 92 out of 561 reviews
Rating 2 - Terrible. 192 out of 561 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here!

Was the worst place ever. When i showed up i was told no hot water. Lady behind the desk had absolutely no customer service skills.
Stayed 1 night in Feb 2025

2/10 Terrible

Mary

Disliked: Staff & service, amenities
My family and I were not allowed to stay there and had to find another place to stay. A rude woman yelled at us that there was no one available to clean to room so we needed to leave. She refused to cancel our reservation.
Stayed 1 night in Feb 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was overbooked and the front desk was rude
Stayed 1 night in Feb 2025

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was disgusting
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT COME HERE!!

No hot water, no internet, management and staff will steal your stuff and your money then trespass you off the property, claiming you broke into one of their room even after multiple people can testify that you didnt. GM is never around, ceilings are leaking, toliets and sinks get stopped up, i understand people who literally have no place to go other than the streets, and if your one of those people, RUN to another hotel/motel/car/abandoned building. Anywhere is better than here! The GM also runs Motel 6 so theres that as well.
Stayed 1 night in Feb 2025

2/10 Terrible

Eden

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of ocroach, very dirty. no hot water, no breakfast, no tv, no internet, no blanket. it was Terrible experience! not worth it.
Stayed 3 nights in Feb 2025

4/10 Poor

Troy

Business traveller
Disliked: Amenities, property conditions & facilities
No cable, No Wifi, No breakfast. Totally not worth what i paid for it. I travel for work and this is horrible for a Quality Inn.
Stayed 1 night in Feb 2025

2/10 Terrible

Rita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Geneva

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice bed. No cable or WIFI. Facilities poorly maintained.
Stayed 4 nights in Jan 2025

8/10 Good

Matt

Liked: Staff & service
What you expect for the money
Stayed 1 night in Jan 2025

2/10 Terrible

Gilberto

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Aubrei, Viola

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
We ended up cancel reservations after arrival after being notified that the WiFi was out of order and there was no tv service.
Stayed 1 night in Jan 2025

2/10 Terrible

Gabrielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about it very unprofessional and I did not even get to stay in my room and so I need my money back, but it was horrible
Stayed 1 night in Jan 2025

2/10 Terrible

Stacy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches in the room. Could not eat breakfast the next morning due to the uncleanliness of the area. It was disgusting. There was no wifi, overall the place was just dirty.
Stayed 1 night in Jan 2025

8/10 Good

Jerry

Stayed 4 nights in Oct 2024

2/10 Terrible

Jill

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches amd when I informed the staff, they upgraded our room. An hour after we got into the 2nd room, which also had roaches, the manager, who was higher than Hitler's gas Bill, beat on the door like she was police, woke me up, accused someone of smoking in "her" room and threw us out. I don't smoke.
Stayed 1 night in Jan 2025

2/10 Terrible

Billie

Disliked: Cleanliness, staff & service, property conditions & facilities
I needed a receipt and Didn't get one
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water. No WiFi. Moldy fridge. Stains on towels. No TV in room. Staff member across hall kept opening and closing door loudly all night long. Loud banging outside window many mornings.
Stayed 7 nights in Dec 2024

2/10 Terrible

Eric

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good even for free.

Filthy. Free WiFi but no internet. No hot water. Promised free breakfast. It was free, but there was no food nor beverages.. Had to ask for toilet tissue. The security feature was broken off the door. The television was wonky. Reservation made for two queens. Not honored. I guess the sheets were clean. Run, don't walk to Best Western. Toilet was clogged, but there was a plunger!
Stayed 1 night in Dec 2024

2/10 Terrible

Regina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never got my room no one came to the door waited outside for over 15 minutes people doing drugs outside and setting up cons. As i watched a man walk to a wheelchair with a sign and then sit in it to beg for cash. Just awful.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
blood stains in the carpet, bathtub would not shut off, whole room smelled like mildew/mold.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting place

I should have read the reviews prior, but in my defense after driving 10 hours I was tired. This particular place is absolutely gross. I got there, my reservation wasn't available, no problem, they were going to "upgrade" me to the suite. Well lets just say, if you pay for the suite you are mistaken. It was very dirty. Pictures below don't even do it justice as to the filth this room held. Not to mention on the website it states front desk 24/7, NOPE, they close from 11pm-7am. Meaning you better hope you don't have an issue and that you are checked in. I did have an issue with the TV, no service was offered, just questions about what channel is it on. No water at all in the shower, double sink had only one that would actually turn on, Vent missing, Light bulbs out, stains on furniture, smell of urine and mold in room. No coffee cups in the "suite", comforter stained, 2 spiders on wall, 1/2 roll of toilet paper, Pictures online are misleading, front desk is dark, The girl that checked me in was nice enough. My door key didn't work, so she had to use the master key, which meant I couldn't leave my room unless I never planned on going back. Again once they close the lobby you cannot get in touch with anyone to help with anything. The price on the internet seemed reasonable, hence all the nastiness going on. I learned my lesson regarding reading reviews and looking into things before taking the pictures on the internet for face value. Couldn't even shower because it was so nasty
Massive chair stain, I didn't take one of the couch because it was just the same look
Carpet stains
Possibly shower piping, open for anyone to get into
Bathroom vent exposing wires
Stayed 1 night in Dec 2024