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Quality Inn & Suites Northampton - Amherst

2.5 star property

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Photo gallery for Quality Inn & Suites Northampton - Amherst

Free daily on-the-go breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor) | Desk, iron/ironing board, cots/infant beds, rollaway beds
Deluxe Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds
Reception
Fitness facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
117 Conz St, Northampton, MA, 01060
  • Place, Smith College
    ‪14 min walk‬
  • Place, Academy of Music Theater
    ‪14 min walk‬
  • Place, Historic Northampton
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(37 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor) | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Junior Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed

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About this property

Quality Inn & Suites Northampton - Amherst

Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Quality Inn & Suites Northampton - Amherst offers 88 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

This Northampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Northampton - Amherst. During your stay, you're just a quick walk from Spare Time Bowling. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Spare Time Bowling and 13 minutes on foot from Smith College
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Northampton - Amherst. Free self parking is available.
Guests are served a free on-the-go breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bowling alley
  • Gym

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014082140
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Northampton Quality Inn
Quality Inn Northampton
Quality Northampton
Quality Inn Northampton-Amherst
Quality Northampton-Amherst
Quality Inn Suites Northampton Amherst
Quality Inn & Suites Northampton - Amherst Hotel
Quality Inn & Suites Northampton - Amherst Northampton
Quality Inn & Suites Northampton - Amherst Hotel Northampton

Quality Inn & Suites Northampton - Amherst Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 279 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 207 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 97 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. I wish they had put the correct time for breakfast, but it was good otherwise
Stayed 1 night in Nov 2025

10/10 Excellent

Lizabeth

Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Liked: Amenities
Everything involved with my trip to Northampton was exceptional. The room, the breakfasts, the surrounding area…it was all great…I will be returning in June for my daughter’s graduation from CLI Conservatory …
Stayed 4 nights in Nov 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Definitely a clean room, spotless and great decorations with the towels. Breakfast was such a delight!
Stayed 1 night in Nov 2025

10/10 Excellent

MARTIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Shuhan

Stayed 4 nights in Nov 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Mattress on sofa bed was terrible, could feel all the springs
Stayed 1 night in Nov 2025

8/10 Good

Michelle, Gorham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly! Room was clean and comfortable. Elevator was broken and having to lug a huge suitcase up 3 flights was a little frustrating, but overall, a comfortable stay.
Stayed 1 night in Oct 2025

8/10 Good

Kris, Northborough

Travelled with family
Liked: Staff & service, amenities
The breakfast area was a bit small and crowded. A lot of foot traffic around the food tables.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrzej

Stayed 2 nights in Oct 2025

6/10 Okay

Donna

Travelled with family
Room had a strong odor when we would come into the room. Once we were in the room for a while, it went away. Door at the outside of the building did not close all the way, so anyone could have come into the building. Overall, could use some updating.
Stayed 1 night in Oct 2025

10/10 Excellent

Cailin

Liked: Cleanliness, staff & service, amenities
The room was excellent, clean and spacious. The staff was courteous and polite. The breakfast was lovely. Everything was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Danielle

Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Liked: Cleanliness, amenities
Nice staff but no working elevator on weekend when prices have clearly been raised due to parents & alumnae special events at Smith college!
Stayed 1 night in Nov 2025

10/10 Excellent

aimee

Stayed 2 nights in Oct 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent! While I can’t say the same about Expedia, the front desk staff were very professional and took great care of me and my family during our stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was easy, the hotel itself was definitely extremely overpriced because of Umass family weekend and all colleges having events. In any other situation this hotel would be $150 at best and it was almost $500. Price gouging at its peak.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed here for a couple nights due to proximity to UMass. Convenient to the highway and about 20 min to campus. Did not realize that this was a motel. Most rooms open to the outside. The room was clean but had an odd smell. They didn’t clean our room after the first night or bring clean towels. Also, our TV was broken and had two prominent lines going down the screen. Lastly, the wifi was horrible and barely worked. Would not stay here again. We paid a premium for the two nights because of family weekend but this definitely wasn’t a superior stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

4/10 Poor

Sonia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rodent poop in room!
Stayed 2 nights in Oct 2025

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from the front desk crew. The shower was very narrow.
Stayed 1 night in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , great breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Positives first....Staff was very friendly and professional; breakfast was a good selection and clean, bed was very comfortable, and air conditioning and heater worked well. Location was very convenient to downtown Northampton. Negatives were there was a gap under the door to the outside and someone smoking pot outside room so it came right into our room. Don't think the gap under the door will work well in the winter or during heavy rain. Fire detector inside room did not have a cover so wiring was exposed. Outlets in the bathroom are placed so that the nightlight is right in your eyes when sleeping unless bathroom door is shut. Stained carpet, and bathroom had not been updated since the 1970's and shampoo and conditioner containers were hard to use. TV channels very limited and there was no guide as a reference for what the different channels were. We came on a busy fall weekend, but the price was easily double what it should have been for the condition of the hotel. I've paid half that for a new renovated room at many other hotels.
Stayed 2 nights in Oct 2025