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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3930 S Overland Ave, Springfield, MO, 65807
  • Place, Trail of Tears National Historic Trail
    ‪2 min drive‬
  • Place, Bass Pro Shops Outdoor World
    ‪7 min drive‬
  • Place, Wonders of Wildlife Museum & Aquarium
    ‪7 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

This smoke-free hotel features an indoor pool, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Quality Inn & Suites offers 52 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be close to Bass Pro Shops Outdoor World. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • 7 minutes by car from Wonders of Wildlife Museum & Aquarium and 7 minutes from Bass Pro Shops Outdoor World
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Springfield hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn & Suites Hotel
Quality Inn & Suites Springfield
Quality Inn & Suites Hotel Springfield

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 307 out of 726 reviews
Rating 8 - Good. 232 out of 726 reviews
Rating 6 - Okay. 100 out of 726 reviews
Rating 4 - Poor. 43 out of 726 reviews
Rating 2 - Terrible. 44 out of 726 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Angie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Let's start with the positive, the beds were magnificent! So comfy and the room was very clean. Now for the down side, the hotel itself is sort of falling apart. The breakfast was just so-so. And the room walls were paper thin. The staff was amazing though.
Stayed 2 nights in Nov 2025

6/10 Okay

Tony

Stayed 1 night in Nov 2025

10/10 Excellent

Jayme

Stayed 1 night in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stairs could use a vacuuming, and bed was uncomfortable. Location was convenient for me; breakfast was good and had nice conversation with an older gentleman staying there.
Stayed 1 night in Nov 2025

4/10 Poor

Mary Ann Therese

Stayed 2 nights in Nov 2025

8/10 Good

Virginia

Travelled with family and small children
Liked: Cleanliness, amenities
The first room we were given had a busted spot of the wall below the window that was moldy. We were imediately moved to another room.The room smelled damp but was clean. The pool was heated and felt amazing. The breakfast in the morning was a normal hotel breakfast. Had plenty of options. Could have been better for the price or cheaper for the quality that you're getting.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Derrik

Stayed 1 night in Nov 2025

10/10 Excellent

Derrik

Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Clean and well maintained , parking o.k decent free breakfast , rooms good size . Bathroom good ample water pressure etc for the shower
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
There was no elevator. Breakfast did have eggs and sausage not just carbohydrates.
Stayed 1 night in Oct 2025

6/10 Okay

Alicia

Room was okay horrible small pillows. Was just happy yo have a bed for yhe night waiting for new place to be ready. I called to ask aabout deposit prior was told 25 dollars jad my gf double check at check insais 25. Was 100 and still pending
Stayed 1 night in Oct 2025

8/10 Good

IVAN

Stayed 2 nights in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Oct 2025

10/10 Excellent

christine A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my relatives ❤️
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Room was clean and bed comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Phil-Trish

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pet friendly hotel close to major roads. Great little pub (awesome burgers) within walking distance.
Stayed 2 nights in Oct 2025

2/10 Terrible

Paul

Disliked: Staff & service

Unexpected Event Cancellation

Our event was canceled due to rain and I used Hotels.com message system to see if Quality Inn would let us reschedule our stay. No one ever got back to us. Lesson learned, book hotels that care about customer’s that have unexpected change of plans.
Stayed 1 night in Oct 2025

6/10 Okay

wendy

Disliked: Property conditions & facilities
Did not eat breakfast. Parking was decent. While the sink and bathroom were clean, the room smelled musty and stale. Likely the carpet and the upholstered chair. Thought about asking for a different room, but the front desk guy didn’t seem too friendly. He did handle my check in ok. It did the job for a one nighter
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was attentive and helpful. We would stay here again. Price was reasonable.
Stayed 1 night in Oct 2025

8/10 Good

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, reasonable price, pool was nice, my son loved swimming in it every day, staff was pleasant and helpful. Room was good size, bathroom was spacious (we were in a handicap accessible room). No complaints here!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfredo Gonzalez

Stayed 4 nights in Sep 2025

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2025