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4.0 out of 5
Very good!
See all 1 ebookers Reviews

"Really great accommodation; nice location and great facilities with the swimming pool complex. A few minor annoyances though - no basic condiments pr ... " More

By a verified traveller on Mon 15 Jul 2019

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Room, 3 Bedrooms (Lodge)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Room, 3 Bedrooms, Hot Tub (Lodge)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Room, 4 Bedrooms (Lodge)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Room, 4 Bedrooms, Hot Tub (Lodge)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Villa, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Room, 2 Bedrooms (Lodge)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Una St. Ives ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Una St. Ives

4 out of 5
Really great accommodation; nice location and great facilities with the swimming pool complex. A few minor annoyances though - no basic condiments provided in the kitchen (not even salt / pepper) and poor quality bedding (clumpy synthetic duvet and pillows which were too warm for the room). Otherwise, clean, modern accommodation, decent location / base to explore Western Cornwall and very nice and helpful staff. We'd definitely return!

Posted by , from London on 15 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by Danielle

Thank you so much for your recent review and feedback to us here at Una St Ives, it is genuinely appreciated. I am truly sorry to learn that you were disappointed with your bedding and the lack of condiments in your property. We really do want our guests to have the best time and holiday experience whilst with us at Una and I am sorry to learn of these issues. I am aware that the Lodges sometimes do get gifted from previous guests basic condiments such a salt and pepper, however sadly at times these do disappear. A full list of what can be found in the properties are a great way to check this on our website but I sorry that this wasn’t provided for you. I will of course feedback in regards to the bedding and ensure that we look into it further, especially as it has been hot of late. I am genuinely so grateful for this feedback and want to reassure you that we will take the learning from your comments. I have made a note of your stay with us, your feedback, and really would welcome you contacting us should you wish to stay with us again in the future for any period of time, as I would personally like to look after you. Again thank you for letting us know your experience and allowing us the opportunity to put it right. Do let me know if I can be of any further help at all and I hope you do return to Una in the near future. Kind Regards,

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.