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Best Western Hotel St. Jerome

2.5 star property

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Photo gallery for Best Western Hotel St. Jerome

Bar (on property)
Bar (on property)
Lobby
Standard Room, 2 Double Beds, Accessible, Refrigerator (Refrigerator) | Premium bedding, down duvets, pillow-top beds, blackout curtains
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
420 Monseigneur-Dubois Boulevard, St. Jerome, QC, J7Y3L8
  • Place, Université du Québec en Outaouais
    ‪17 min walk‬
  • Place, Théâtre Gilles-Vigneault
    ‪17 min walk‬
  • Place, Carrefour Du Nord
    ‪18 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.6 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator

Business Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, down duvets, pillow-top beds, blackout curtains

Business Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator (Refrigerator)

Standard Room, 2 Double Beds, Accessible, Refrigerator (Refrigerator) | Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator (Refrigerator)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Pillowtop Mattress, Refrigerator, Coffee Maker, High Speed Internet Access, Desk

  • Sleeps 2

2 Double Beds, Non-Smoking, Pillowtop Mattress, Refrigerator, Coffee Maker, High Speed Internet Access, Desk

  • Sleeps 4

1 King Bed, Non-Smoking, Pillowtop Mattress, Business Plus Room, Refrigerator, High Speed Internet Access, Desk

  • Sleeps 2

2 Double Beds, Non-Smoking, Handicap Room, Pillow Top Mattress, Refrigerator

  • Sleeps 4

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About this property

Best Western Hotel St. Jerome

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and a seasonal outdoor pool. Housekeeping is available on request.
Best Western Hotel St. Jerome offers 50 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel St. Jerome. During your stay, you'll be within walking distance of Laurentian Museum of Contemporary Art. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a gym
  • Just a 2-minute drive from Laurentian Museum of Contemporary Art and a few minutes from Carrefour Du Nord
Best Western Hotel St. Jerome offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at Best Western Hotel St. Jerome. Self parking is free.

This St. Jerome hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Gare 422 – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gare 422

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the autumn:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-11-30, 560394

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9 AM to 9 PM
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel St. Jerome
Best Western Plus St. Jerome
Best Western St. Jerome
Hotel Best Western Plus St. Jerome
St. Jerome Best Western
Best Western Hotel St. Jerome
Best St Jerome St Jerome
Best Western Hotel St. Jerome Hotel
Best Western Hotel St. Jerome St. Jerome
Best Western Hotel St. Jerome Hotel St. Jerome

Best Western Hotel St. Jerome Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

8/10 Good

sylvain

Stayed 2 nights in Dec 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities
All was fine
Stayed 1 night in Dec 2025

10/10 Excellent

Guylaine

Liked: Cleanliness, staff & service, property conditions & facilities
Oui rien à dire
Stayed 3 nights in Dec 2025

2/10 Terrible

Francis

Absolutely horrible. I have checked in late around 1 am , couldn’t find asleep until 3am as my non smoking room absolutely reaked of cigarette. Requested a late check out at 1pm instead of 12pm when checking in but that didn’t change anything as the house keepers banged on my door at 8:30 am , and then had a party in front of my room from 9:30 to the moment I wake up. Left to enjoy the complimentary breakfast around 10;45am , had the do not disturb on but my room was cleaned and my hat return to front desk as I was having breakfast… even if had stuff in the room and wanted to go back to shower and do some work prior to take the road. Asked the manager to give me a call as I believe it is unacceptable but never heard a sound despite leaving a message. Absolutely horrible experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities
Belle chambre et bon service
Stayed 1 night in Dec 2025

2/10 Terrible

Danielle, Brampton

Disliked: Property conditions & facilities
The room was neat and the cleaning staff did a great job. Parking was an issue for our total stay. The parking lot was full in the evening and it was by sheer luck that we found a parking spot.
Stayed 2 nights in Nov 2025

10/10 Excellent

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very good
Stayed 1 night in Oct 2025

10/10 Excellent

johanne

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2025

10/10 Excellent

Michele

Stayed 1 night in Oct 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph Guy Alexandre

Stayed 1 night in Sep 2025

10/10 Excellent

Sahil

Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Stayed 1 night in Oct 2025

10/10 Excellent

Izabel, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very modern and clean.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unpleasant and extremely slow check-in with Barbara.
Stayed 2 nights in Sep 2025

10/10 Excellent

elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, close to start of bike trip, bike storage
Stayed 1 night in Sep 2025

8/10 Good

Jacques

Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness
Clean, welcoming. Restaurant very good
Stayed 1 night in Sep 2025

8/10 Good

Josée

Liked: Cleanliness, staff & service, property conditions & facilities
Le déjeuner était bien mais a été long à servir et nous avons une navette à prendre avec un délai presquis
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Hostess at the check-in desk very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything was great.
Stayed 1 night in Sep 2025