Host was extremely friendly, helpful and prompt in answering any questions we had. House was excellent for our family gathering with lots of room. Upstairs was a perfect open concept for the adults to gather inside or on the upper deck. The downstairs and backyard was ideal for the cousins to play, keeping the children's laughter from interrupting adult conversations. Having a bbq pit available was a plus. The beds were multiple,comfortable, and the combinations of kings, queens and twins allowing for our 11 to sleep comfortably. We'd definately keep this house on our list to use if we have out of town guests come again.